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Joel S

Joel S
Inactive Employees
Reviews: 27
Average: 5.00 stars
Background: 11/27/2018
Drug Test: 1/26/2019
Joel S has received 27 reviews, averaging 5.00 Stars:
1 2 3 4 5

Joel S's Bio:

Joel is a hardworking and thoughtful technician who enjoys delivering great work for his customers. A life long island resident, Joel enjoys playing music and spending time with his family. Joel takes pride in his ingenuity and patience.

Review:

Very happy with the service, and the technician, Joel, was helpful, very conscientious and efficient.

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A Response from: Doug

Thanks for the review, Robert! We appreciate you taking the time to share your experience with Precision. Thanks for choosing Precision for your garage door needs.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I had many issues with my garage door multiple problems And many parts were needed retainers a new Spring new cables the original people that installed my garage door had no idea what they were doing this is a fantastic company with very knowledgeable men They come to your home In a uniform Proper identification And what I love the most they are very kind and courteous most of all they deftly know what they're doing It's nice to know there is still a companies out there that not just hires Any individual that they actually hire a real technician you can feel safe and comfortable knowing they are going to do the right thing. I'd like to put a special thank you out there to Robert Webber and Joel Sofia And especially to owns owners of precision doors for doing the right thing and hiring the right people great doing business with you.

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A Response from: Doug

Thank you for such a wonderful review, James! Customer satisfaction is a priority for us, and that starts with who we hire, as they represent our company and what matters to us. Thank you so much for taking the time to acknowledge the skills and politeness of Joel and Rob! They are great members of the Precision team and we love to hear when our technicians make an impression on homeowners.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Great service Quick response time Technician very helpful

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A Response from: Doug

Thanks for the review, Tina! We appreciate you taking the time to share your experience with Precision Garage Door!

Service Provided:
Install Garage Doors

Product:
Opener

Review:

Outstanding service from the first phone contact to the completion of the service call. I have suffered through unsatisfactory experiences with other Liftmaster dealers but your company restored my faith in what top notch customer service is all about. The initial phone contact person was friendly and efficient, the technician arrived on time, was very informative and explained every thing he found and the work he provided. The email confirmations throughout the process were helpful and timely. I only wish I knew about your company earlier during my ownership of the LIftmaster doors.

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A Response from: Doug

Thanks for the review, Stephen! Customer satisfaction is extremely important to us, from the very first phone call to the garage door repair. Glad we could restore your faith in LiftMaster products. Thank you for choosing Precision Garage Door.

Service Provided:
Garage Door Repair

Review:

tech Joel on the job: Courteous, professional, and thorough. Well done.

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A Response from: Doug

Thanks for the review Stephanie! We appreciate you taking the time to recognize Joel's skills and professionalism. Thank you for choosing Precision Garage Door!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Used your services in the past with great results

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A Response from: Doug

We appreciate the review, Bill! Thanks for choosing Precision Garage Door!

Service Provided:
Garage Door Repair

Review:

Seriously, the BEST home repair experience I've had in 25 years as a homeowner, EVER. Constant status updates on arrival over text and email, courteous and very well trained technician (Joel Sofia, outstanding!), repair done quickly and expertly. Can they do all my repairs for everything going forward?? These guys are just stellar.

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A Response from: Doug

Seriously, one of the BEST garage door reviews we've had as a company! Thanks for taking the time to recognize Joel's skills and politeness! We WISH we could do all of your repairs! We look forward to helping you with any garage door needs in the future!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

I am a repeat customer.This Company is the best. Very professional, quality work.Joel was great!.Truly cared about my problem and went above and beyond to do my repair.If you need a garage door company,go with precision.

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Service Provided:
Garage Door Repair

Review:

Joel Sofia was professional and did an outstanding job installing the new LiftMaster garage door. He was in and out in 2 hours and everything worked perfectly. Would highly recommend him.

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Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

Joel was very courteous & professional. He explained everything in details. I was very happy with his service. Thank you

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Service Provided:
Broken Garage Door Spring Repair

Review:

Excellent service! Thank you for being available on a Sunday! The technician was professional and very friendly and knowledgeable. I will definitely refer you to my family and friends.

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Service Provided:
Garage Door Repair

Review:

Professional,courteous,knowledgeable and prompt. And of course fixed my issues with also doing a once over on my garage door and motor! Joel was my tech and he was beyond amazing. I would recommend precision door highly.

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Service Provided:
Garage Door Repair

Review:

Fabulous company. Other companies should take lessons in communication and professionalism from them. Joel was helpful, knowledgeable and professional. All costs very transparent with no surprises.

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Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Review:

Discovering you via your website this morning and beginning with my first contact with Precision Door, Julie was so very kind, courteous and concerned with the issue of my car being trapped in my garage after a spring broke. Joel S. contacted me about 1 hour later and arrived 20 minutes after that. Joel is most definitely a very professional, qualified, efficient and genuinely kind young man. He throughly and clearly explained all my options regarding either repair or replacement. Seeing as the garage door is original to my 60+ Year old home and the opener was near 38 years old, I have opted to have your company install a new door with opener which will take about 3 weeks from now. And yes, seeing your rating with BBB and reviews, I was confident that I was dealing with a very reputable company. I believe that both Joel and Julie are definite assets to your company

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Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

Doug, thank you for a job well done. Your rep, Joel, was outstanding. He was polite, courteous, explained everything in detail, told us the cost, etc. He began his work and in a half hour or so was done. He showed us what he had repaired to both me and my wife. We will tell our friends, neighbors and relatives of your great company and your service.

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Service Provided:
Broken Garage Door Spring Repair

Review:

I received a 50 % discount on the service call since work was done. The job was done in a very professional manner. However the sales tax charged was on the full price of the service call rather than the discount price. There was no response to my email message and a telephone call requesting an explanation.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Joel was very professional and capable he’s an asset to your company thank you

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Service Provided:
Garage Door Repair

Review:

Technician Joel Sofia did an excellent job representing your company, customer relations, & performing the work. We are very pleased with the outcome.

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Service Provided:
Garage Door Opener Repair

Product:
Springs

Review:

Joel was great to deal with and did a great job fixing my garage doors. He was professional and knowledgeable. I’d definitely recommend them!

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Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Review:

I was so pleased with the service I received today. Joel was very professional and explained everything to us. He was so courteous and I will definitely call next year when I am ready to get new garage doors.

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Service Provided:
Garage Door Repair

Review:

He was great, thanks

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Service Provided:
Garage Door Opener Repair

Review:

?????????? I was very pleased with the work & overall professionalism of technician Joel Sofia & Precision Door Service overall! He fully explained the job & the cost before he began, & kept me updated as the job progressed! Joel totally fixed the problem, & completely cleaned the area where he worked!

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Service Provided:
Garage Door Opener Repair

Product:
Springs

Review:

Joel was the consummate professional. He was honest, personable and an expert at his craft. I can wholeheartedly recommend Precision and Joel/Expert Technician!

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Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

Googled garage door service near me

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Service Provided:
Garage Door Repair

Review:

The service tech was very professional and explained everything in detail

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Service Provided:
Garage Door Repair

Review:

Very professional service! Technician Francisco came promptly to quote for new door and helped temporarily patch up and closed the old garage door that was broken. Two weeks later, technicians Joel and Jeff came to install the new door. Came on time and finished the job in less than 3 hrs. They even helped me fix the broken garage wall control for free. Highly professional service and I highly recommend this company!

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

we googled 'garage doors' and found your business there. saw that you serviced our area and we chose you. when we called we had an immediate response from your staff and decided to get an estimate on what needed too be done. the best part you had availability right away. that was great! you texted me the day of the app't with the name of the person coming and a picture of him.Danny was very friendly,respectable, professional and very knowledgeable. answered all our questions, and was able to tackle the problem right away. a job well done. thank you.

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Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Huntington / Smithtown Area

(631) 482-7236

(631) 482-7236
Babylon / Bay Shore Area

(631) 482-7236

(631) 482-7236
Port Jefferson Area

(631) 779-1182

(631) 779-1182
Riverhead Area

(631) 779-1182

(631) 779-1182
Brookhaven Area

(631) 779-1182

(631) 779-1182
Hempstead Area

(516) 360-0045

(516) 360-0045
North Hempstead Area

(516) 360-0045

(516) 360-0045
Oyster Bay Area

(516) 360-0045

(516) 360-0045
Massapequa Area

(516) 360-0045

(516) 360-0045
Southold Area

(631) 779-1182

(631) 779-1182
Southampton Area

(631) 779-1182

(631) 779-1182
East Hampton Area

(631) 779-1182

(631) 779-1182
Precision Overhead Garage Door Service
Office: (516) 927-8686
115 Newtown Road
Plainview, NY 11803
Precision Overhead Garage Door Service
Office: (631) 494-3195
427 Lincoln Street
Unit D

Riverhead, NY 11901

Licenses

Suffolk County HIC
#54225-H
Nassau County HIC
H16061400