Garage Door Repair in Floral Park, NY

Dorothy Pollock

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had a recent garage door repair when my garage door crashed to the ground. They placed springs, rollers, pulleys and cables. I was having some issues afterwards and wanted a second opinion on the symptoms. I'm glad I got one. I cannot speak highly enough of Nicholas Urena. He inspected the whole situation and verified that while the springs that I had were ok and the door was balanced but there were other issues contributing to the behaviors I was concerned about. I was worried that the other company's suggestion of placing stronger springs to "Make me happy" that the door wasn't moving back down after it was put up would not have rectified that and other issues. Turns out that was correct. Nick did his assessments and addressed several issues. The bolts that were holding the springs were loose and no safety wires were in place. I had complained that the spring bounced up and down excessively like a jump rope until it's settled in and the pulley wheel kept dipping down and flying up. It was very noisy. He fixed all of that. Now the pulley wheel isn't dipping down, and the spring is staying level with the door movement. It's secure and there are safety wires in place. And the door is staying in place more than it had done before. He took so much time and displayed so much concern, as if he was working on his own home. I'm grateful that he did what was technically needed and then went above and beyond. As an aside, I also have a wood structure above my garage door for storage, and the door was hitting into it when it was opened. This was a previous situation this had nothing to do with the other company. But Nick realized that one of the hinges on the door was problematic. He made the appropriate adjustments and now that's fine too. He really went out of his way to work on that and saved me the need to immediately remove the structure. The price was more than reasonable and I am very happy. Your company has excellent attention to detail employee, and I hope you appreciate him. I will certainly recommend your company to others.

Richard McCormick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We want to extend our thanks to Precision Garage Door for sending Andrew. Andrew is a pure gentleman. He's patient with all the details of different varieties of doors we were considering and following Andrew's navigation on his laptop came up with the ultimate garage door. Andrew was detailed in his measurements. My wife and I chose to agree with the door leaving 50% deposit till the door comes ready for install. More to follow.....

Vinod Vasu

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

thank you Nicholas Urena and Justin for helping out with replacing the garage door opener and fixing other assemblies, appreciate the help

Dan Leudesdorff

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Shane Fazel was the technician that came to my rescue! I have never had such a nice technician take care of my problem in the past. He was knowledgeable, courteous and thorough. The job was completed expeditiously. I wouldn’t hesitate to call Precision again if needed!

John Oneil

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great work

Edward Balling

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This company is top notch from beginning to end. Booked online and had appointment same day. Our technician Shane called me that he was a half hour away and showed up right on time. He diagnosed the problem and fixed it immediately. Shane is super professional and kind. What a gentleman! Reasonable price and dependable who could ask for more. I highly recommend Precision. Ed Balling - Floral Park NY

Wesley Habenicht

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Job well done.

Bernadette Verdu

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Exceptional service technicians, Isaac and Jacob. They are excellent workers and have a great attitude. It was a pleasure working with them. Ms. Verdu

Mark Jacobs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called the office number to get a general idea of how much the service was going to cost. The gentleman I spoke to gave me a range over the phone. I book my appointment and the bill was more than double what the range was given to me over the phone. The tech was on time. He was missing some pieces on his truck so he made due with what he had on hand at the time. The most appalling part of the whole visit was the 3 quotes he gave me on his tablet. I just wanted my garage door to work again. I had already took the day off of work so the work could be done but I certainly would think twice about using this company again.

James Nolan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Shane F. was our Technician and I couldn't be happier. Shane is not only a professional, but Customer, Job, Detail focused. I was impressed on many fronts. One being your service van was fully stocked with parts Shane needed, a mobile warehouse if you will. I was in Customer Service for 39 years, I don't impress easily, today I was !! Shane represents your firm well, and takes great pride in job#1, the customer. My garage doors now open effortlessly. I Thank You and my back thanks you !!

Nadia Hrvatin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Gina was very helpful with our garage door order. She provided several options and was able to explain the benefits of each option. Looking forward to the installation!

Justin Solly

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Incredibly responsive and quick service. Would recommend to anyone looking for garage door service

Louis Yeostros

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

George was very thorough and professional in investigating the cause of the problem and resolving the issues.

Annette

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am very happy with my choice to use Precision Garage Door. The appointment process was easy and I was able to get an appointment quickly. My technician was Shane Fazal. He is an asset to Precision Garage Door. He was easy to do business with and he made valuable suggestions that helped in my decision making. I recommend Precision Garage Door, and you are lucky if you get Shane as your technician. My repairs were June 11, 2023.

Dominic Scalise

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your tech. Is one of the best workers I have seen in a long time.He was so skilled in everything he did. You are lucky to have Marion.He explained everything tome (a few times) before He left.I called about 2 pm with a problem with my opener and a little after 6pm I HAD NEW RAILS CABELS ROLLERS AND OPENER.THANK YOU.

Steve Butler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician was very nice and explained all the options with me. He did good work in a timely manner.

Tim Leonard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I googled garage door repair and precision was a company that had good reviews. They came out and gave me an estimate for a repair but after talking with the representative we decided to replace the whole setup. Shane was the installer and did a great job.

Cornelia Derham

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Shane, Mike C and Prince installed a new garage door and they were very professional, polite and did a beautiful job. Thank you

John Conboy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Everything about Precision was great, especially the technician Marlon. Marlon was very professional and the company was quick with a response and true to their word. I booked an appointment on a Sunday evening for the next day between 10:00am - 2:00pm and Marlon called at 9:30am and was at my door 20 min later, which was great! I didn't have to sit around and waste the morning. Marlon was very courteous and knowledgeable and well-organized. He replaced the pulleys, springs, cables and wheels. He completed the job in a timely manner without rushing. It seems to me he really enjoys what he does for a living and had only good things to say about his company. I would highly recommend Precision, and definitely ask for Marlon.

Michele Jones

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service provided by Marlon was extremely professional . Explanations on what was wrong with the door and the springs were clear and the repair was done to our complete satisfaction. Thank you

Charleen Feeney & Charlie Kuschel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our service technician was great. We had an unusual repair job and he gave us all our options in a very professional manner. All the work was done in a very neat and prompt manner. I would call precision again without hesitation. Jacob was outstanding

John Haugh

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very quick and efficient

Terrance Taylor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service was great. Marlon was very courteous and professional. He diagnosed and fixed the problem right away. But my garage door opener was old so I decided to purchase a new one. Marlon had it installed and operating in no time. Based on this experience I will continue to use Precision Door whenever needed.

Patricia Lennon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician was informative and very skilled. He worked quickly and answered all of our questions.

Patricia Lennon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

A technician came the day after we called and was able to diagnose the problem and fix it immediately. We are very satisfied with the service. We purchased sensors which were more expensive than expected.

Peter Koesten

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Franscico just went thru the cost estimate and process regarding my interest in new garage door He explained in detail and answered all my questions and explained thoroughly everything asked He gets a 5/5 Thank you

John Haugh

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Francisco was excellent, very professional and neat. Courteous and informative about product,

Constance Lord

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very pleased with every aspect of your service. The technician knew exactly what he was doing and he stayed until the job was

Maryjane Sweeney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Danny S. was great. He explained all of my options. Understands the cost of a new door was out of my price range, no pressure. The price of replacing the two springs, cables and other moving parts was pricey but what I expected for the industry, he was done in about an hour. If we had done the work it would have been a or two. Thanks for the good work Danny

Hank Halperin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

great result, would use this service again.