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We chose precision based on the reviews ither customers spoke about. We are very happy with service, called and got an appointment next day and service technician was very helpful and knowledgeable. We are very pleased and highly recommend precision. Great customer service

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Five stars deserved. Repair experience was excellent from start to finish. Francesco, the tech, couldn’t have been better.

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Excellent service. Timely manner. Francisco was excellent and explained everything

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Justin R was the tech who arrived to do the repair work on my garage door.He called to let me know when he would arrive.I explained what the problem was and he went about checking it out.He advised what was needed in a polite and professional manner,he did a through and complete job.Justin's an asset to your company.

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Called Precision being they were not far from us. Was very happy with the workmanship and the technician who serviced our home. Had problems with our remote door opener and it was explained in detail to me why I should get a new unit. Installation was done same day and service call and happy with product.

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Everything went extremely well, from you very professional serviceman to the repair of the now working garage door. Thanks for all your help!

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I have used Francisco, both in Westchester and on Long Island, and trust his integrity, knowledge and expertise.

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Excellent service. I needed a rebuild and decided to change my very old opener. Justin was outstanding! Did a great job. I would highly recommend Precision.

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Great service. Came on a Sunday on time! Tim O. Explained all & fixed our issue quick! Thx! :)

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Your website looked very professional with all bios of your employees. However, when I made the appointment and was asked what type of opener I had I was expecting the technician to have the parts for Genie openers. When he told me they don’t carry Genie parts I was confused and disappointed because it was either pay $600 for a new opener or pay the service charge for a 3 minute conversation. Francisco was very nice and apologized for not being able to do more for me however, I would have preferred not wasting time nor money if they knew they didn’t have Genie parts.

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Danny S. was great. He explained all of my options. Understands the cost of a new door was out of my price range, no pressure. The price of replacing the two springs, cables and other moving parts was pricey but what I expected for the industry, he was done in about an hour. If we had done the work it would have been a or two. Thanks for the good work Danny

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Extremely pleased with my repair of the rubber weatherstripping at the bottom of my garage door. Technicians Tim and partner were very prompt and professional. Couldn't be more satisfied. Highly recommend!!

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good job done quickly Thanks

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Danny called me to let me know he was on his way. I totally appreciated that so could plan my time accordingly. He and Roberto were friendly and professional. After a total diagnostic of my broken garage door , Danny showed me the two options I had to get the door working again. It was 12 years old and while I could have chosen to just get it working again with a couple of parts, I opted to refurbish all that was broken and old, actually on Danny and Roberto's advice, with a 10 year warranty. The motor was fine, and the door also, so, we just replaced the springs, cables (adding a needed safety cable) and all the moving parts. The spring I had originally, Danny discovered was never gauged for the size double size door I had, a miracle it lasted so long. LOL Amazed the door now runs so smoothly and quiet!! Who knew? My cats no longer run when I open or close the door. haha I'm certain it will last at the very least 10 years! So, in conclusion, I would highly recommend this company! I did't shop around for the best price, just the most professional company, but I feel I got what I payed for and more! It was a fair price to pay for the parts and fine expert job.

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I got the contact information from my neighbor, who had a new garage door installed. From the initial phone contact to the estimate this morning the staff were very courteous. Justin called ahead to give me a timeframe for his arrival. He was punctual, courteous and very knowledgeable. I placed an order and can’t wait to get my new garage door!

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Very prompt and very courteous Thank you

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Danny was on time, did a very good job fixing my 20 year old garage door.it is now quiet rather than noisy when opening or closing. I am very satisfied .

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The technician was knowledgeable and not a "salesman". I was very happy with our meeting and conversation.

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Very satisfied with the work done on my garage door

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Service and service man were excellent.

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Called ahead , showed up on time, explained the problem, offered a few options , no pressure/hard sale, work done same day. Door didn't open and now runs smoother /quieter than when I bought the house. Very pleasant experience. Thank you .

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I had seen an advertisement in the paper for Precision and decided to try calling because my spring broke and 1 hinge. Timothy O'Brien was the technician who came and he changed both springs and changed all the hinges. The door is quieter than it ever was and I was really happy with the work of Timothy O'Brien and he was a really nice guy. A lot of times your not sure how they'll be but Timothy O'Brien was awesome and am definitely going to have him back for a new lift master. He did an excellent job and he was pleasant to talk to (which you can't always say about everyone that comes to do work at your house). I was really happy with with his work and his knowledge and he did right by me. He didn't try selling me anything I didn't need but he was honest and fair and told me the truth about what needed to be done. The door was put up in 2002 so it needed an overhaul and Timothy O'Brien made that door better than when it was new. Thank you so much and I recommend Precision Garage Door if u need service or a new door or opener

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Had an experience purchasing a garage door today with Justin He was very informative and took time to explain our options Looking forward to having a new door soon I recommended Justin and your company to my neighbor who may interested soon in a new door

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The service man Brian, did an excellent job from start to finish. He was matictulas in the workmanship, including cleanup.

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I called Precision on a Sunday afternoon and was so pleased to speak with a live representative who scheduled my repair for the following Saturday 5/26. Justin and Roberto were fantastic. Justin kept me up to date with voice mails several times regarding their arrival time. They were respectful, professional, understanding and knowledgeable about the repair and we took Justin's advice regarding the installation of a new opener. The work was clean and timely and he even helped us reprogram our cars. These two young men get a 5+ star rating for service and are the reason we would recommend Precision and use the service again. .

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Reputation

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great result, would use this service again.

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I was disapointed that you could not provide me with doors i called Freeport Gar. Door the are going to be installed in two weeks

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Tim the field tech rep who came out. Was very professional and helpful with answering all of my concerns. Thank you for helping me make the right choice for my garage.

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Justin was terrific & very professional. He explained Everythingn n did the repair in a timely fashion. I highly recommend precision. Thanks