Garage Door Repair in Hempstead, NY

Long Beach Resident

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Garage was referred to me by someone I trust and I am so thankful for the referral. They are an extremely professional company; thorough, honest and work hard to find the best possible solution. I would recommend them for installs, repairs, service. Both the service man and service manager have been to our home and were treated with respect and complete professionalism and honesty. the prices are fair and their work is excellent. I highly recommend the company/ work and their team.

Nina Persaud

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service! They came today to look at our garage door problem, explained the issue clearly, and were very professional. Highly recommend!

Sophia M.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We were most impressed and pleased with the service we received recently from Precision. We appreciated that the company texted us immediately after our initial call to them for an appointment, and kept us continuously updated during the day for the arrival time of their technician to our home. The Precision technician - Jason - was friendly, courteous, and knew his business. He provided us with a detailed explanation of the problems concerning our existing door opener. He offered several options for repair/replacement at different price points and didn't try to upsell us on parts or services we didn't need. It is rare to find someone so honest and professional. Highly recommend!

Mark Zelikowitz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service tech, Nicholas Urena took care of the door problem in a skillful, professional and friendly manner. He kept me informed all the way through the repair process. 5 star service all the way.

Michael Gallo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The booking process was a breeze. Text communication up to arrival was excellent. Jason, my Tech, was friendly, knowledgeable and upfront about what he suspected was wrong with the door. I also thought my 2 remotes might need to be replaced and was very honest and showed me why they didn't need to be replaced. It is very refreshing to work with a very honest person and company. I highly recommend them.

Tracy Mcmullen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Lewis was very nice and professional. He was efficient and explained the issues clearly. Garage door is like new!

Dorothy Pollock

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had a recent garage door repair when my garage door crashed to the ground. They placed springs, rollers, pulleys and cables. I was having some issues afterwards and wanted a second opinion on the symptoms. I'm glad I got one. I cannot speak highly enough of Nicholas Urena. He inspected the whole situation and verified that while the springs that I had were ok and the door was balanced but there were other issues contributing to the behaviors I was concerned about. I was worried that the other company's suggestion of placing stronger springs to "Make me happy" that the door wasn't moving back down after it was put up would not have rectified that and other issues. Turns out that was correct. Nick did his assessments and addressed several issues. The bolts that were holding the springs were loose and no safety wires were in place. I had complained that the spring bounced up and down excessively like a jump rope until it's settled in and the pulley wheel kept dipping down and flying up. It was very noisy. He fixed all of that. Now the pulley wheel isn't dipping down, and the spring is staying level with the door movement. It's secure and there are safety wires in place. And the door is staying in place more than it had done before. He took so much time and displayed so much concern, as if he was working on his own home. I'm grateful that he did what was technically needed and then went above and beyond. As an aside, I also have a wood structure above my garage door for storage, and the door was hitting into it when it was opened. This was a previous situation this had nothing to do with the other company. But Nick realized that one of the hinges on the door was problematic. He made the appropriate adjustments and now that's fine too. He really went out of his way to work on that and saved me the need to immediately remove the structure. The price was more than reasonable and I am very happy. Your company has excellent attention to detail employee, and I hope you appreciate him. I will certainly recommend your company to others.

Ron Beitler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The front desk representative was polite, helpful and knowledgeable. She understood the issue and was able to secure an appointment for the same day. Nicholas, the service technician, called ahead with an ETA, arrived as per the agreed time, and quickly diagnosed the problem. The existing opener unit failed, and due to compatibility issues, we ended up replacing the entire system. Nicholas, removed all the components from the old system, and installed and configured the new one. The new LiftMaster system works great and we are now able to remotely access the garage door status via the myQ phone-app. Overall, dealing with Precision was an excellent experience and highly recommend them.

Keno Chambers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician John Fusco was excellent he gave me different options of service which was great.

Karen Boldizar

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

When our 23 year old garage door motor started having problems yesterday (door would stop about a 1/3 of the way up) we needed to get it fixed ASAP as we needed access to our garage. We weren't sure if the company who had installed it was still in business (they were not), but when I searched for them on the internet, your name came up. When I looked at your website and your reviews, I had a good feeling so I made an appointment for someone to come today to see what needed to be fixed. I received a confirmation of my appointment and several texts along the way, letting me know when to expect the technician as well as information about and a photo of the technician, Marlon. He called to let me know when he would get to our house and he was right on time. After checking out the motor, he explained that it (and all the pieces that went with it - cables, rails, springs, etc.) needed to be replaced - no surprise to us after so many years. He told us that he could do the job right then and there and a few hours later, we had a brand-new motor package in place. Marlon was prompt, professional and courteous. I highly recommend your company and Marlon!

Mitchell Zingman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called Precision because of a loud noise that my garage door was making when it opened. I called them because I was satisfied with the service when they replaced the opener. Their technician was Nicholas Urena. He was knowledgeable, polite and pleasant. He figured out the noise issue and resolved it. He then went over the current status of the equipment operating the door (springs, rollers, etc.) which had been in place for many years. He did not pressure me to make any changes, just carefully went over current conditions, life span for equipment, costs involved and warranties available for further work. I ended up having him do a rebuild since we were really coming to the end of useful life for much of the equipment. He did the job in a timely, efficient manner and was willing to double check anything I raised as a concern. I am happy with the work and would use Precision if I had a future issue with the garage door.

Johnathan Lowes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent job well done great service and very honest and friendly!

Ken Frost

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The sales person, Michael, was very knowledgeable, very nice, and came to our house to confirm size and show us samples. The price was comparable to another quote we had gotten. The Installer, BRIAN, arrived on time, was very nice, was very professional, and completed the job in a timely fashion. I’m very happy with all the work done

Richard McCormick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We want to extend our thanks to Precision Garage Door for sending Andrew. Andrew is a pure gentleman. He's patient with all the details of different varieties of doors we were considering and following Andrew's navigation on his laptop came up with the ultimate garage door. Andrew was detailed in his measurements. My wife and I chose to agree with the door leaving 50% deposit till the door comes ready for install. More to follow.....

Frazer Bharucha

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Nicholas came to my house this morning, and was super nice. he listened to my problems and fixed the issues right away, he took the time to answer all my questions and made sure my remote , my cars and my mobile app worked before leaving. he was great, showed up as scheduled and even fixed a loose keypad without me asking. again, hats off for a great job.

John Guzzo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Lewis Rodriguez is professional and great at what he does.

Philip Bontempo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick, courteous and knowledgeable

Charles D Petrone

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Luis did a great job identifying and repairing my garage door. He is very knowledgeable and patiently explained the repairs needed. I am very pleased.

Jiereh Bowen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision is the best in the game when it comes to garage doors. The rep John was so polite and he took the time to explain and answer all my questions. My garage door is working much better now. Thank you.

John Fusco

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thanks for the visit. Great job.

Ann Calvert

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Nick Urena was awesome ! He called with his arrival time and was on time. He was professional, extremely knowledgeable and friendly. He was very helpful in advising us on what we needed. It was a pleasure meeting him. He was a great representative for Precision !! I would recommend highly.

Patty Collins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Lewis was very pleasant and professional. He handled the problems and explained everything to me. The work was performed in a timely manner on that day.

Ronald Jean'jacques

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We have wanted to replace our garage door for about a year now, and our concerns weren’t from pricing but more about lack of knowledge. After consulting with our contractor he highly suggested go to a specialist to see what they say. John F. came out and he helped us out big time. What came from a simple quote was understanding of what was going on and ease of mind. He explained in detail what we would be doing , suggested what we should do, and made us understand what our money was for. Thank you for sending us a great representation of your company and looking forward to the next steps.

Karen Razza

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Door came highly recommended. Nicholas Urena was the technician sent to repair my garage door and he was prompt, courteous, knowledgeable and very honest. I am so happy with the work done today and I will highly recommend this company to all my friends and family. Thank you Nicholas you did a great job

Evan Cohen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

John Fusco was outstanding from start to finish. He quickly diagnosed the issue with my garage and clearly explained what was going on and how to fix it. He’s incredibly knowledgeable, professional, and easy to work with. You can tell he really knows his craft and takes pride in doing things the right way. On top of that, he’s a genuinely nice guy who made the whole process smooth and stress-free. Highly recommend him for anyone dealing with garage issues—five stars all the way!

Martin Lieban

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I’ve used Precision door of Long Island previously They come as scheduled. Their estimates are provided before the work starts. The technician is very friendly, he explained all the work they’ve suggested they needed to be done. Cleaned up after the work was performed. I highly recommend their services and the service technician was great!!

John Delise

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Nick was cordial , informative and professional . The job was done well and in a very timely manner . Very happy with the overall service and professionalism .

Vinod Vasu

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

thank you Nicholas Urena and Justin for helping out with replacing the garage door opener and fixing other assemblies, appreciate the help

Maria Brea

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

John was fabulous at troubleshooting what was wrong with my garage doors. He made me feel comfortable after explaining different options without feeling pressured into a purchase. He took his time to explain everything to me especially after care. John also left my garage in a clean state.

Jean L

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Nic is a true professional. He took on a big problem and make it looks like a small problem. Thank you for your calm demeanor and your professionalism manners.