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Garage Door Repair Reviews in Hempstead Area, NY (Updated July 2026)
Precision Garage Door of Long Islandhas received 591 reviews, averaging 4.94 Stars:
Oceanside, NY
Product:
Floral Park, NY
We want to extend our thanks to Precision Garage Door for sending Andrew. Andrew is a pure gentleman. He's patient with all the details of different varieties of doors we were considering and following Andrew's navigation on his laptop came up with the ultimate garage door. Andrew was detailed in his measurements. My wife and I chose to agree with the door leaving 50% deposit till the door comes ready for install. More to follow.....
- Richard McCormick
Product:
Valley Stream, NY
Nicholas came to my house this morning, and was super nice. he listened to my problems and fixed the issues right away, he took the time to answer all my questions and made sure my remote , my cars and my mobile app worked before leaving. he was great, showed up as scheduled and even fixed a loose keypad without me asking. again, hats off for a great job.
- Frazer Bharucha
Garden City, NY
Lewis Rodriguez is professional and great at what he does.
- John Guzzo
Hewlett, NY
Quick, courteous and knowledgeable
- Philip Bontempo
Product:
Rockville Centre, NY
Luis did a great job identifying and repairing my garage door. He is very knowledgeable and patiently explained the repairs needed. I am very pleased.
- Charles D Petrone
Freeport, NY
Precision is the best in the game when it comes to garage doors. The rep John was so polite and he took the time to explain and answer all my questions. My garage door is working much better now. Thank you.
- Jiereh Bowen
Malverne, NY
Thanks for the visit. Great job.
- John Fusco
Point Lookout, NY
Nick Urena was awesome ! He called with his arrival time and was on time. He was professional, extremely knowledgeable and friendly. He was very helpful in advising us on what we needed. It was a pleasure meeting him. He was a great representative for Precision !! I would recommend highly.
- Ann Calvert
New Hyde Park, NY
Lewis was very pleasant and professional. He handled the problems and explained everything to me. The work was performed in a timely manner on that day.
- Patty Collins
Baldwin, NY
We have wanted to replace our garage door for about a year now, and our concerns weren’t from pricing but more about lack of knowledge. After consulting with our contractor he highly suggested go to a specialist to see what they say. John F. came out and he helped us out big time. What came from a simple quote was understanding of what was going on and ease of mind. He explained in detail what we would be doing , suggested what we should do, and made us understand what our money was for. Thank you for sending us a great representation of your company and looking forward to the next steps.
- Ronald Jean'jacques
New Hyde Park, NY
Precision Door came highly recommended. Nicholas Urena was the technician sent to repair my garage door and he was prompt, courteous, knowledgeable and very honest. I am so happy with the work done today and I will highly recommend this company to all my friends and family. Thank you Nicholas you did a great job
- Karen Razza
Woodmere, NY
John Fusco was outstanding from start to finish. He quickly diagnosed the issue with my garage and clearly explained what was going on and how to fix it. He’s incredibly knowledgeable, professional, and easy to work with. You can tell he really knows his craft and takes pride in doing things the right way. On top of that, he’s a genuinely nice guy who made the whole process smooth and stress-free. Highly recommend him for anyone dealing with garage issues—five stars all the way!
- Evan Cohen
East Meadow, NY
I’ve used Precision door of Long Island previously They come as scheduled. Their estimates are provided before the work starts. The technician is very friendly, he explained all the work they’ve suggested they needed to be done. Cleaned up after the work was performed. I highly recommend their services and the service technician was great!!
- Martin Lieban
Merrick, NY
Nick was cordial , informative and professional . The job was done well and in a very timely manner . Very happy with the overall service and professionalism .
- John Delise
Floral Park, NY
thank you Nicholas Urena and Justin for helping out with replacing the garage door opener and fixing other assemblies, appreciate the help
- Vinod Vasu
Service Provided:
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Service Technician Team : Nick U
Merrick, NY
John was fabulous at troubleshooting what was wrong with my garage doors. He made me feel comfortable after explaining different options without feeling pressured into a purchase. He took his time to explain everything to me especially after care. John also left my garage in a clean state.
- Maria Brea
Product:
Freeport, NY
Nic is a true professional. He took on a big problem and make it looks like a small problem. Thank you for your calm demeanor and your professionalism manners.
- Jean L
Hewlett, NY
John Fusco did a great job on my repair. He was on time, very courteous and explained everything clearly. I have used Precision before and the current experience was as expected, great. I highly recommend them and would ask for John again in the future.
- Jack Skiba
Product:
Merrick, NY
You guys are the BEST! So professional and kind! John was beyond excellent ! He really knows his stuff! Thanks again! We will recommend you to our friends and neighbors !
- Esther White
Rockville Centre, NY
Michael was very informative. Polite and helpful for our new door project
- Robert Gramoglia
Product:
Oceanside, NY
Precision Garage Door Co. from the very beginning was very professional. They answered all of my questions and explained the process very clearly. John Fusco, the installer who came, called to let us know he was on his way, on time, and was very polite. He explained exactly what he was going to do and explained our options. We were very satisfied with the results.
- Cindy Waxman
Product:
Franklin Square, NY
Checked the reviews and they all seemed positive . Technician was very helpful and proficient . Problem was solved .
- Ed Mack
Merrick, NY
Definitely timey and courteous. I called for a new opener since I cannot locate the old one and have bought a new car - that was all! Definitely got the feeling he was trying to sell me way more than I needed. The garage door if 5 years old and in perfect shape. It is used maybe once a day. The springs are new (installed by you but he had no records of this). Wanted $445 for the opener and to hook it up to my car!!! The opener was $95 and he wanted $350 to hook it up to my brand new car which certainly has instructions and can be done by me. He seemed disappointed when I only wanted the new opener. Do they work on commisson?
- Sonny Henning
Product:
East Meadow, NY
John Fusco came to my rescue with a stuck garage door. He was extremely detailed in what needs to be done. Always prompt, professional and courteous.
- Julie Greenbaum
East Meadow, NY
Great Service! John came on Sunday and fixed our issue.
- Robert Feinman
Product:
Long Beach, NY
I recently had my garage door serviced by Precision Garage Door of Long Island, and overall the experience was very positive. The technician who came out was excellent—professional, well-spoken, and clearly very knowledgeable. He took the time to explain everything in detail, walked me through my options, and broke down the cost of each repair before starting any work. During the visit, he replaced the keypad, provided a small remote, installed new coils, added safety cables, and replaced around 20 small wheels on the tracks. The work itself was completed in about an hour, and everything is now functioning smoothly. The only downside for me was the price. The cost felt significantly higher than expected. Sticker shock. While I fully appreciate paying for quality service and expertise, the total cost felt quite high relative to the parts and time / labor (one hours) involved. That said, the workmanship and professionalism were top-notch, and I wouldn’t hesitate to call them again if needed. If you’re looking for reliable, skilled service and are comfortable with premium pricing, they will take great care of you.
- Joseph Golia
Hi Joseph, We’re glad to hear our technician delivered professional, detailed service and left everything working smoothly. Thank you for choosing Precision Garage Door Service.
Thank you for your response—I appreciate it. However, I did notice that my question about the cost wasn’t addressed, which is really my main concern. Especially in this economy. While I don’t have a detailed breakdown of the parts, it appeared to be roughly $200–$300 in materials, with the total bill coming to $2,345.32. I completely understand the value of quality work and professional expertise, but nearly $2,000 in labor for what seemed to be about 60–75 minutes of work felt significantly higher than I expected given the scope and time involved. I’m sure I may not have a full understanding of the materials, labor, and expertise that go into the service, which is why I’m hoping for some clarification. My positive review reflects how I felt about the technician and your company overall, and I would likely call again if needed. That said, on a lighter note, even a one-hour test with my cardiologist didn’t cost this much.
Product:
Hempstead, NY
The company is quick to send a tech. Tech was there within the hour of my call. We are very happy with their door, they are very well made. Our technician Lewis was prompt and courteous. The keypad was not working for a few months and Lewis took care of the problem. He checked other door items and gave it a good review.
- E & G Alvarado
Hi E & G, Great to hear Lewis quickly resolved the keypad issue and ensured the rest of your system was in good shape. Thank you for choosing Precision Garage Door Service.
Service Provided:
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Service Technician Team : Lewis R
Oceanside, NY
John was very polite very professional. I would recommend him to anybody. He did an excellent job.
- Fred Gibb
Hi Fred, It’s wonderful to know John made such a strong impression with his professionalism. Thank you for choosing Precision Garage Door Service.
Product:
Hempstead, NY
John F came to our home to check on our garage door for a repair. He was fantastic!! He explained everything to us and options for repair and/or replacement. He was very knowledgeable and pricing was better than we anticipated. We will be replacing our door and are very happy with our decision. John F is truly an asset to your company. Thank you John.
- Steven Frank
Hi Steven, We’re happy John F provided clear guidance and helped you feel confident in your decision. Thank you for choosing Precision Garage Door Service.
Product:
License
Suffolk County HIC#54225-H
The sales person, Michael, was very knowledgeable, very nice, and came to our house to confirm size and show us samples. The price was comparable to another quote we had gotten. The Installer, BRIAN, arrived on time, was very nice, was very professional, and completed the job in a timely fashion. I’m very happy with all the work done
- Ken Frost