On Saturday, March 27, 2021I called Precision because a spring broke on my garage door. Spoke to Beth who provided outstanding customer service in both scheduling and pricing!
On Sunday, March 28,2021 service technician Jacob Cahill called to advise me that he was available to arrive earlier than scheduled appointment if that would work for me which was great. Jacob did an outstanding job installing 2 new springs. His work was very neat, proficient and professional!
Thank you Beth and Jacob!!
- Joseph Lubrano
A Response from: Doug
Hi Joseph! Thank you for leaving a review! We are committed to an excellent customer experience, from the very first phone call to the garage door spring replacement. We appreciate you taking the time to leave a review. Reviews like this help homeowners know that Precision is a name you can trust for garage door repair!
Israel exceeded our expectations. He was very courteous and answered all our questions. Even though he was late due to unforeseen circumstances he kept us informed as to his approximate arrival time. And believe me, I understand lateness. You start a project and think it will take a half hour and two hours later you still are not done. Well, anyway everything went along without any problems and he seemed to have worked in record time. He installed a new door opener and his clean up was perfect. I cannot say enough nice things about him. I would HIGHLY recommend your service. Thank you.
- Andrew Corella
A Response from: Doug
Hi Andrew! Thank you so much for such a wonderful review regarding your recent opener installation! Sometimes jobs take longer than expected, so we really appreciate your patience as you waited! Sounds like he may have made up for lost time by installing your opener so quickly! Thanks for choosing Precision! We look forward to helping with any future garage door repairs.
Our service technician was great. We had an unusual repair job and he gave us all our options in a very professional manner. All the work was done in a very neat and prompt manner. I would call precision again without hesitation.
Jacob was outstanding
We had a great experience with your company. Our tech Jacob was prompt, professional and quickly diagnosed and solved our alignment problem of our garage door. I would reccomend precision door to all my friends and family. Thank you again for a job well done.
- Edward Markovitch
A Response from: Doug
Hi Edward! Thank you for choosing Precision! We appreciate you taking the time to acknowledge Jacob's skills and professionalism! We work hard to ensure a positive customer experience! Looking forward to helping with any future garage door repair needs!
Your service tech Isaac R. was courteous, friendly, and professional. He answered my questions and provided the necessary information to me for deciding to replace my garage door opener. He finished the work in the estimated time and explained how the new equipment worked. I would recommend your services. Thanks!
I had used Precision Door Service before and therefore knew them to be reliable and trustworthy. So when our old (40 year old) garage door system failed, I immediately called them. And i was not disappointed. The service was all I expected. The repairman was knowledgeable and helpful, making our options understandable and performing the service immediately and efficiently.
- Jane Binkoff
A Response from: Doug
Hi Jane! Thank you for being a loyal customer! We appreciate you taking the time to leave a review about your most recent experience with Precision. Reviews like this help homeowners know Precision is a name you can trust for your garage door repair.
Isaac Rodriguez arrived at my home in a timely fashion, he was very courteous, extremely professional and he was a pleasure to work with.
He explained all of my options before doing any work and I couldn't be happier with the job.
I would highly recommend him and this company.
- Gloria Caroccia
A Response from: Doug
Hi Gloria! Thank you for taking the time to acknowledge Isaac's skills and professionalism! Explaining options for repair allows homeowners to make a decision they are happy about! We look forward to helping you with any future garage door needs!
I chose Precision after doing my homework on-line and seeing their high ratings. Technician Isaac was excellent. Answered all of my questions, explained all the options and installed my new garage door opener beautifully. He went through all the features and even helped me connect the new opener to my Wi-Fi. Great job!
- Seth R
A Response from: Doug
Hi Seth! Thank you for such a wonderful review. Reviews like this help homeowners like you who do their homework on-line know that Precision is a name you can trust for your garage door opener installation.
Fantastic! Called them less than 24 hours ago and made an appointment. They arrived right on time and did a great job! Very professional. The tech explained all my options to me and spent the time necessary to go over the details.
Highly recommended!
- Gene Meyer
A Response from: Doug
Hi Gene! Communicating who will arrive and when helps you know Precision is a name you can trust for your garage door opener repair. Thanks for choosing Precision!
I am so pleased with my decision to use your company. Everything has been so professional from the quote to the installation and service calls. The product is excellent quality, the staff are responsive and polite. Today’s service call was excellent with technician Isaac Rodriguez. He was on time, gave me advance notice, and was very thorough in diagnosing and fixing the problem, and also in explaining everything to me. I wouldn’t hesitate to recommend this company to anyone.
- Hope F
A Response from: Doug
Hey Hope! Thank you for taking the time to share your experience with Precision! Reviews like this help homeowners know Precision is a name you can trust for your garage door installation and service. We look forward to helping you with any future garage door needs.
The installers Isaac and Greg did a great job. The service from Precision Doors was very good. I guess it took a little longer to get the door from the manufacturer due to the current pandemic situation, but overall I am very satisfied.
- Paul Schiffman
A Response from: Doug
Hey Paul! Glad your happy with the installation. We apologize for any delays, as the entire garage door industry is experiencing a backlog due to the pandemic. We appreciate your patience and look forward to helping you with any future garage door needs.
John did a great job. Arrived on time. Diagnosed and clearly explaining what was wrong and what needed to be done to repair the issue. Provided the price for the repair before beginning any work. He was courteous and professional from beginning to end.
- Walter M.
A Response from: Doug
Hey Walter! Customer satisfaction is very important to us, from the first phone call to the garage door service. We appreciate you taking the time to share your experience with Precision.
John-Aaron showed up on time, quickly diagnosed my problem, gave me a fair estimate and quickly finished the job, neatly and professionally, and my garage door was fixed. Very happy with my experience, would highly recommend
- Evan Wald
A Response from: Doug
Hi Evan! Thank you for choosing Precision for your garage door repair! We're so happy John Aaron was able to help you! We look forward to helping you with nay future garage door repairs.
We are very pleased with the work done yesterday on our garage door. Marlon, our technician, was very professional and courteous.
He certainly knew his job and was finished in a little over an hour.
Bruce Lombardi
- Bruce Lombardi
A Response from: Doug
Thanks for the review, Bruce! We appreciate you taking the time to acknowledge Marlon's skills and professionalism! Thank you for choosing Precision for your garage door opener installation.
very professional organized company. Arrived on time and service provide by a well knowledgeable technician.
All good , glad I chose this company.
- Diane & Marco Faggione
A Response from: Doug
Thanks for the review! We're glad you chose us too! We appreciate you taking the time to leave a review and share your experience with Precision. Reviews like this help homeowners know that Precision is a name you can trust.
Service Provided:
On Saturday, March 27, 2021I called Precision because a spring broke on my garage door. Spoke to Beth who provided outstanding customer service in both scheduling and pricing! On Sunday, March 28,2021 service technician Jacob Cahill called to advise me that he was available to arrive earlier than scheduled appointment if that would work for me which was great. Jacob did an outstanding job installing 2 new springs. His work was very neat, proficient and professional! Thank you Beth and Jacob!!
- Joseph Lubrano