Garage Door Repair Reviews in Hempstead Area, NY (Updated June 2026)

Lewis was very pleasant and professional. He handled the problems and explained everything to me. The work was performed in a timely manner on that day.

- Patty Collins

We have wanted to replace our garage door for about a year now, and our concerns weren’t from pricing but more about lack of knowledge. After consulting with our contractor he highly suggested go to a specialist to see what they say. John F. came out and he helped us out big time. What came from a simple quote was understanding of what was going on and ease of mind. He explained in detail what we would be doing , suggested what we should do, and made us understand what our money was for. Thank you for sending us a great representation of your company and looking forward to the next steps.

- Ronald Jean'jacques

Precision Door came highly recommended. Nicholas Urena was the technician sent to repair my garage door and he was prompt, courteous, knowledgeable and very honest. I am so happy with the work done today and I will highly recommend this company to all my friends and family. Thank you Nicholas you did a great job

- Karen Razza

John Fusco was outstanding from start to finish. He quickly diagnosed the issue with my garage and clearly explained what was going on and how to fix it. He’s incredibly knowledgeable, professional, and easy to work with. You can tell he really knows his craft and takes pride in doing things the right way. On top of that, he’s a genuinely nice guy who made the whole process smooth and stress-free. Highly recommend him for anyone dealing with garage issues—five stars all the way!

- Evan Cohen

I’ve used Precision door of Long Island previously They come as scheduled. Their estimates are provided before the work starts. The technician is very friendly, he explained all the work they’ve suggested they needed to be done. Cleaned up after the work was performed. I highly recommend their services and the service technician was great!!

- Martin Lieban

Nick was cordial , informative and professional . The job was done well and in a very timely manner . Very happy with the overall service and professionalism .

- John Delise

thank you Nicholas Urena and Justin for helping out with replacing the garage door opener and fixing other assemblies, appreciate the help

- Vinod Vasu

John was fabulous at troubleshooting what was wrong with my garage doors. He made me feel comfortable after explaining different options without feeling pressured into a purchase. He took his time to explain everything to me especially after care. John also left my garage in a clean state.

- Maria Brea

Nic is a true professional. He took on a big problem and make it looks like a small problem. Thank you for your calm demeanor and your professionalism manners.

- Jean L

John Fusco did a great job on my repair. He was on time, very courteous and explained everything clearly. I have used Precision before and the current experience was as expected, great. I highly recommend them and would ask for John again in the future.

- Jack Skiba

You guys are the BEST! So professional and kind! John was beyond excellent ! He really knows his stuff! Thanks again! We will recommend you to our friends and neighbors !

- Esther White

Michael was very informative. Polite and helpful for our new door project

- Robert Gramoglia

Precision Garage Door Co. from the very beginning was very professional. They answered all of my questions and explained the process very clearly. John Fusco, the installer who came, called to let us know he was on his way, on time, and was very polite. He explained exactly what he was going to do and explained our options. We were very satisfied with the results.

- Cindy Waxman

Checked the reviews and they all seemed positive . Technician was very helpful and proficient . Problem was solved .

- Ed Mack

Definitely timey and courteous. I called for a new opener since I cannot locate the old one and have bought a new car - that was all! Definitely got the feeling he was trying to sell me way more than I needed. The garage door if 5 years old and in perfect shape. It is used maybe once a day. The springs are new (installed by you but he had no records of this). Wanted $445 for the opener and to hook it up to my car!!! The opener was $95 and he wanted $350 to hook it up to my brand new car which certainly has instructions and can be done by me. He seemed disappointed when I only wanted the new opener. Do they work on commisson?

- Sonny Henning

John Fusco came to my rescue with a stuck garage door. He was extremely detailed in what needs to be done. Always prompt, professional and courteous.

- Julie Greenbaum

Great Service! John came on Sunday and fixed our issue.

- Robert Feinman

I recently had my garage door serviced by Precision Garage Door of Long Island, and overall the experience was very positive. The technician who came out was excellent—professional, well-spoken, and clearly very knowledgeable. He took the time to explain everything in detail, walked me through my options, and broke down the cost of each repair before starting any work. During the visit, he replaced the keypad, provided a small remote, installed new coils, added safety cables, and replaced around 20 small wheels on the tracks. The work itself was completed in about an hour, and everything is now functioning smoothly. The only downside for me was the price. The cost felt significantly higher than expected. Sticker shock. While I fully appreciate paying for quality service and expertise, the total cost felt quite high relative to the parts and time / labor (one hours) involved. That said, the workmanship and professionalism were top-notch, and I wouldn’t hesitate to call them again if needed. If you’re looking for reliable, skilled service and are comfortable with premium pricing, they will take great care of you.

- Joseph Golia

Hi Joseph, We’re glad to hear our technician delivered professional, detailed service and left everything working smoothly. Thank you for choosing Precision Garage Door Service.

The company is quick to send a tech. Tech was there within the hour of my call. We are very happy with their door, they are very well made. Our technician Lewis was prompt and courteous. The keypad was not working for a few months and Lewis took care of the problem. He checked other door items and gave it a good review.

- E & G Alvarado

Hi E & G, Great to hear Lewis quickly resolved the keypad issue and ensured the rest of your system was in good shape. Thank you for choosing Precision Garage Door Service.

John was very polite very professional. I would recommend him to anybody. He did an excellent job.

- Fred Gibb

Hi Fred, It’s wonderful to know John made such a strong impression with his professionalism. Thank you for choosing Precision Garage Door Service.

John F came to our home to check on our garage door for a repair. He was fantastic!! He explained everything to us and options for repair and/or replacement. He was very knowledgeable and pricing was better than we anticipated. We will be replacing our door and are very happy with our decision. John F is truly an asset to your company. Thank you John.

- Steven Frank

Hi Steven, We’re happy John F provided clear guidance and helped you feel confident in your decision. Thank you for choosing Precision Garage Door Service.

John Fusco did a great job installing a new motor and springs and programming my door opener. I recommend him highly.

- Margaret Smith

Hi Margaret, Great to hear John impressed once again. We’re glad the installation and setup went so well. Thank you for choosing Precision Garage Door Service.

John Fusco was very clean, neat, and thorough. He explained everything to me and attended to all of the overhead door's needs. I would certainly recommend him to others for their garage door needs. David

- David Land

Hi David, We truly appreciate your comments. John works hard to deliver clear explanations and quality service, and he’ll be happy to know you’d recommend him. Thank you for choosing Precision Garage Door Service.

John Fusco did a great job in fixing my garage door. he was highly professional and knowledgeable.

- Wayne Kolins

Hi Wayne, Thanks for writing this review. John will be glad his expertise and workmanship left a strong impression. Thank you for choosing Precision Garage Door Service.

Nick Urena did a very nice job replacing the motor and all the parts solving the problem with my 25 year old system. It works quietly and smoothly. I was also happy that he came at time expected and was very knowledgeable.

- Nancy Poz

Hi Nancy, Great to hear Nick replaced your system so smoothly and delivered the knowledgeable service you expected. Thank you for choosing Precision Garage Door Service.

Technician very polite and personable. Job done well

- Kathleen Aratoon

Hi Kathleen, Appreciate your note on the technician’s courtesy and the quality of the work completed. Thank you for choosing Precision Garage Door Service.

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- Robert Brivio

Hi Robert, Thank you for choosing Precision Garage Door Service.

Great service, all around

- Steven Schick

Hi Steven, Thank you for choosing Precision Garage Door Service.

Just Excellent

- Ken Rubel

Hi Ken, Thank you for choosing Precision Garage Door Service.

Lewis was very professional & informative. He was efficient & a pleasure to deal with.

- James Pietrafesa

Hi James, Glad to know Lewis was professional, informative, and a pleasure to work with. Thank you for choosing Precision Garage Door Service.