Danny S

Had my garage installed a year ago and had a recent problem with my WiFi. When I called for a service appointment they could not tell me if it was covered by warranty and da aid it would be $70. They get here and charge $345 for a 5 minute fix that I could have and would have done myself if I was told when I made the appointment. Felt like a bait and switch. Way overpriced for such an easy fix

- David Lopez

Hello David, we’re very sorry for your experience and would love the opportunity to make it right. We’re reviewing what happened and will be reaching out to you shortly.

Five stars from start to finish. Our technician Danny Salas was knowledgeable, professional, and friendly, and took care of our garage door repair/install quickly and efficiently. Thanks very much!

- Greg K

I called Precision and was very pleased with Danny Salas who is the technician sent to my house. Danny was very pleasant to work with, he explained everything as well as showed me the issues prior to doing any work. He was pointing things out that should be replaced but stated " NO pressure from him" just wanted to inform me. Danny is knowledgeable, understanding, polite and fast efficient worker Precision Doors did right by hiring him. From the experience that I received from Danny I will definitely keep him in mind for future repairs. Great Job!

- Joan Tipping

Danny was honest, efficient, and took the time to explain necessary things to know about the needed repairs. He also made some suggestions to consider later. We will be calling upon Precision again in the near future for any other needs, great company!

- Nicholas Dippel

Danny from Precision was excellent. Very happy with the service.

- Debashis Das

Professional, prompt, quality service! Great communication! Danny S was wonderful! Thank you!

- Susan and Jim Mancuso

Good service but high cost for repair

- J

Hello J, we’re very sorry for your experience and would love the opportunity to make it right. We’ve been unable to locate your contact information in our system, so please contact our office at your convenience so we can speak with you and work toward a resolution.

Danny Salas and his associate were extremely helpful. He made sure we understood all about the garage door and opener that we ordered. They went out of their way to assist us.

- Edwin Ward

I contacted Precision at 10:30 AM for a broken spring on my garage door to be repaired and received a call from Heather by 11AM. She was very helpful and scheduled an appointment for the same afternoon. Moments later I received a confirmation email with a short resume of the technician scheduled to come give me an estimate and a 4 hour window to be expected. Within the hour Danny called to say he was on the way. He was very thorough explaining all that needed to be done and gave the estimate. I was very appreciative when he saw my concern and offered the senior discount as well as the veteran discount. He was not a pushy salesman which I loved. I signed the authorization to change the springs and had 2 new hinges to replace broken ones I had never noticed. All the parts were on the truck and the repair took less than an hour. I can't say enough about the courtesy and respect shown by Danny. I whole heartily recommend Precision for any garage door needs. Thank you

- Ellen Wilcken

service call I didn't expect to do, but I did, Technician was great, replaced the Motor/Gearbox, chain and remotes. Thank you for your prompt service.

- Tina Penn

Danny and Chris were absolutely wonderful! Not only did Danny carefully explain what my options were, but he also detailed the differences. They worked quickly and carefully. There is no finer Garage Door Service on Long Island!

- Sheila

Excellent work very happy

- Harry Hansen

This was my second appointment with Precision and I’ve been pleased both times! Danny was on-time, courteous, and professional. He explained everything to me and presented all of my options. I highly recommend him!

- Alyson Miller

I have used the service before and I am pleased with the work.

- Hope Mann

I was able to get an appointment same day I called. New garage door opener installed too! Danny was an amazing tech. Very friendly and helpful. He explained everything to me.

- Allison W.

Danny is very knowledgeable and friendly. Worked clean and efficiently. I would like for Danny to come back for any other repairs that I may need. Thank you

- AJ Varrichio

Hi AJ, Great to hear Danny’s knowledge and efficiency made a strong impression. Thank you for choosing Precision Garage Door Service.

I was contacted as to when I could expect the technician to arrive. Danny introduced himself and upon inspection of my garage opener and springs, explained my 2 options clearly, with prices and warranties. The work was completed quickly and everything was cleaned up. I was then instructed on how to use the outside control panel. Danny was very patient when I messed up the code the first time. He did not leave until he was sure I could use everything correctly.

- Donna Hane

Hi Donna, It’s great to hear Danny explained your options clearly and ensured you felt confident using the system before he left. Thank you for choosing Precision Garage Door Service.

Danny was right on time and professional and respectful! Danny corrected the issue and I wound highly recommend precision door!! Mike and Krista Q

- Michael & Krista Quillin

Hi Michael & Krista, We’re glad to hear Danny took great care of you. It’s wonderful that he resolved the issue quickly and professionally. Thank you for choosing Precision Garage Door Service.

The guys were very good. The price was ridiculously expensive.

- Wayne Maurer

Hi Wayne, We’re glad the team provided good service. We understand concerns about pricing and appreciate the honest feedback. If you’d like to review anything from the appointment, we’d be happy to go over it with you. Thank you for choosing Precision Garage Door Service. Sincerely, Antonio M. Customer Experience Manager 888-616-9021

I had a great experience with Precision Door Service. Their service felt very 21st century — I was able to track the technician live on a map, which made scheduling and timing extremely convenient. Customer service was friendly and professional from start to finish. Danny, was knowledgeable and transparent, walking me through all available repair options without any pressure. He even made sure to apply a military discount, which I truly appreciated. Overall, efficient, modern, and customer-focused service. Highly recommend.

- Ziyad Bacchus

Danny Salas was fantastic in replacing my garage door motor. Precision Garage Door answered my request for service. They were immediately responsive to my request, and Danny did an excellent expert job in replacing electric motor and accessories. They are fair priced, and very reliable. He is knowledgeable about all aspects of the product and answered all related questions. I highly recommend using their high quality service.

- Marilyn Roberts

Hi Marilyn, Glad Danny was able to replace your motor efficiently and answer all your questions along the way. Thank you for choosing Precision Garage Door Service.

Danny Salas is the best, companies reliable I’ve been using them for years. I would recommend them which I actually did. My neighbor asked me about them after they left. He probably will call you guys. Thanks for your help.

- Luke Denapoli

My garage door would not close so I called Precision Service. Danny Salas came within the hour and was able to replace the mechanism. He did a great job of explaining what was needed to repair the issue, Danny was completely professional and did a great job. I appreciated this service especially since it was an extremely cold day!!

- Tracy Toepfer

Hi Tracy, Great to hear Danny explained everything clearly and got your door closing again. Thank you for choosing Precision Garage Door Service.

The two Technicians (Danny and Jamie) that serviced our garage door motor were punctual, courteous, knowledgeable, and efficient. They thoroughly examined our systems (two garage doors) and recommended repairs needed. They made sure we understood the new products installed. This is the third experience with Precision and its Technicians. I would highly recommend Precision Garage Door Service - its people and products - to anyone.

- Ray Gwydir

Hi Ray, Danny and Jamie will be thrilled to hear this. We’re glad they took the time to review both systems and ensure everything was understood. Thank you for choosing Precision Garage Door Service.

The technician Danny Salas was excellent, truly a professional, polite, courteous and a real gentleman. I would recommend Precision to anyone.

- Manny Kutnowsky

Hi Manny, Danny is an excellent technician, and we're glad his professionalism stood out during your service. Thank you for the recommendation. Thank you for choosing Precision Garage Door Service.

My husband noticed numerous cracks & buckles in our double garage door which served us well for over 20 years. The service man pointed out more than we noticed. I can't wait fir our new beautiful door.

- Nick LaBella

Hi Nick, We’re glad your longtime door served you well and appreciate you trusting us with the next one. Excited for you to enjoy the upgrade. Thank you for choosing Precision Garage Door Service.

Danny and Duog were great and professional. the made all the repairs and replacement of what was needed to make the operate better than i ever remember over 24 years here. thanks again and good job!

- glenn murtha

Hi Glenn, Great to hear Danny and Doug provided professional service and left your door operating better than it has in years. Thank you for choosing Precision Garage Door Service.

Representatives were knowledgeable, had all the repair/replacement parts needed and completed the agreed upon replacement quickly and efficiently. Orlando T. Maione

- Orlando Maione

Hi Orlando, We appreciate your feedback. Glad our team arrived prepared, knowledgeable, and completed the work efficiently. Thank you for choosing Precision Garage Door Service.

I can't thank Danny and his assistant enough for their professionalism! Our electric garage door wouldn't open. He was so kind and understanding. My husband is bedridden and I had to handle this matter in my own. He is the epitome of kindness and patience. He explained what needed to be done, did it and then made sure I understood and was able to open and close the garage door

- Monica Iorio

Hi Monica, Thank you for sharing such heartfelt feedback. Danny will be honored to know his patience and professionalism made a difficult situation easier for you. Thank you for choosing Precision Garage Door Service.

Very satisfied with the promptness of the service call and the great professionals who fixed my garage door..

- Constanza de Svastich

Hi Constanza, Wonderful to know our team’s prompt response and professionalism stood out during your service call. Thank you for choosing Precision Garage Door Service.