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Rob W

Rob W
Location Leader
Reviews: 163
Average: 4.97 stars
Background: 6/27/2018
Drug Test: 7/21/2018
Rob W has received 163 reviews, averaging 4.97 Stars:
1 2 3 4 5

Rob W's Bio:

I enjoy music, movies, and fishing. I am a guitar player and I've been a song writer for over 15 years. I also like working on cars and mechanical projects.

Review:

Excellent and prompt service , my wife and I were very satisfied with the tech Rob who responded. Everyone we dealt with was polite and professional.

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Rob W Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Location Leader: Rob W
Review:

I am delighted with the work and repairs to my garage door that you did today. Your technician Robert was outstanding and a pleasure to work with. Excellent job. !

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Rob W Service Provided:

Garage Door Repair


Location Leader: Rob W
Review:

I was so pleasantly surprised by the ease of making an appointment for a repair. The customer service representative was able to quickly schedule a day and time that worked well for me. The state of the art messaging system that kept me aware of the technician’s arrival time, his name and picture so I knew who would be helping me, and a live map showing his location in proximity to my house was so helpful. The technician, Robert W, was professional, super personable and knowledgeable. He quickly diagnosed the problem and communicated that problem and how he was going to fix it in terms I understood. He made the appropriate repairs and had me open and close the door a few times to make sure all was good and that I was satisfied with how it was working.

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Rob W Service Provided:

Garage Door Opener Repair


Location Leader: Rob W
Review:

Rob came yesterday as our garage door made a hugh noise when shutting down and some wires were loose. He came as soon as we expected and knew exactly the problem and we gave us two options for the fix. He was so pleasant and knowledgable. Hopefully we will not have any more problems with the garage door but, if so, would certainly call Precision again. Marian & Bill Bachinsky

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Rob W Service Provided:

Garage Door Repair


Location Leader: Rob W
Review:

Robert did good job..overall nice guy

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Rob W Service Provided:

Garage Door Repair


Product:

Springs


Location Leader: Rob W
Review:

Today I called Precision because my garage door wouldn’t open. They sent a service tech to my house within a few hours. The technician, Robert, was able to fix the issue efficiently and promptly. I will be recommending this company to friends.

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Rob W Service Provided:

Broken Garage Door Spring Repair


Location Leader: Rob W
Review:

Excellent customer service. Very attentive and professional. My installer Rob was extremely knowledgeable and efficient.

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Rob W Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Location Leader: Rob W
Review:

on time, efficient,aimable.

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Rob W Service Provided:

Garage Door Opener Repair


Product:

Garage Door Opener


Location Leader: Rob W
Review:

Excellent service. Thank you for a quick appointment and excellent repairman.

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Rob W Service Provided:

Garage Door Repair


Location Leader: Rob W
Review:

I called late Saturday afternoon and spoke to a real person. She gave an appointment for Monday that was convenient for me. Very pleasant young lady! Bob came right on time Monday to repair our garage door and called 30 min. before arriving. He assessed the problem and gave us three repair opinions to choose from and the prices for each. I must say, "I was impressed". He completed the repairs in a timely manner and explained the new equipment that was installed in detail. Thank you all, great job! Vinnie, Port Jeff. Sta., NY

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Rob W Service Provided:

Garage Door Repair


Product:

Opener


Location Leader: Rob W
Review:

This was one of the best customer service experience I’ve had in years! Called Precision due to their great reviews, as our garage door had stopped working. I was shocked that I was able to not only get a same day appointment but also that our technician, Rob, was there within 90 minutes of my call. From there, he diagnosed the problem quickly, gave me a reasonable quote and repaired the door in a half hour. And he couldn’t have been a nicer guy! We’ve been wanting to ultimately replace the door, and I’ve already hired them to do that . Highly recommend this company! I’m not used to this level of service from any company, especially during these last two pandemic years.

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Rob W Service Provided:

Garage Door Repair


Location Leader: Rob W
Review:

Very professional. Very nice and they know what they are doing and they are reasonable.

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Rob W Service Provided:

Garage Door Repair


Location Leader: Rob W
Review:

Excellent work and knowledgeable garage tech. Will recommend this company.

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Rob W Service Provided:

Garage Door Repair


Location Leader: Rob W
Review:

I booked the service on Saturday night for Sunday morning of Thanksgiving weekend. The technician arrived a half hour early, fixed our door opener problem quickly and efficiently. There was no extra charge for the weekend service. We were delighted. I highly recommend this company.

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Rob W Service Provided:

Garage Door Opener Repair


Location Leader: Rob W
Review:

Robert came right on time, quickly diagnosed the problem with my garage door, and repaired it. He also oiled all the hinges on both doors and was courteous and respectful. I am very happy with the service.

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Rob W Service Provided:

Garage Door Repair


Location Leader: Rob W
Review:

Robert the technician came and assessed the problem and gave us his recommendations. He was professional, friendly and ensured his work was completed 100% accurate. He was very friendly and his customer skills were over the top!!! Thank you for resolving our garage problem and because of Tik Tok we were able to find an outstanding company.

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Rob W Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Location Leader: Rob W
Review:

Robert did an excellent job of fixing several issues with my garage door. He was punctual (arriving when he said he would), he was courteous and professional. I appreciate the level of service and professionalism from Rob and Precision Garage and will definitely call again if I need help.

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Rob W Service Provided:

Garage Door Repair


Product:

Remotes / Keypad


Location Leader: Rob W
Review:

Technician was friendly and professional, explained all work that was done and did in a timely fashion. Very happy with the work my garage works nice and smooth now.

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Rob W Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Location Leader: Rob W
Review:

My spring and cable broke on my automatic garage door late on a Saturday. I called Precision and they scheduled me for the next morning(Sunday) between 10am - 2pm. I got a text and email alerts acknowledging the appointment. Sunday I got a text a 930 am that he was on the way with tracking that I could see where he was. Robert arrived right at 10am. I explained what happened and he inspected my whole door system and came up with a few options. He took pictures of all the damaged parts and explained what happened and what caused it. Some of the parts were undersized making it strain more than usual causing it to prematurely wear out. Plus It was 15 years old and had reached its life expectancy. He inspected my motor also and said it was good and was a relatively newer model which was replaced by the previous owner 5-6 years ago. I opted for replacing both side springs, cables, pulleys. Basically all the working mechanisms to both tracks that allow the door (2 car garage door, heavy) to operate. The price was fair. Robert was top notch. Polite, professional, knowledgeable. I agreed to the job which he said would take about an hour. He finished in the amount of time he said he would. They sent me a quote electronically which I signed off on and everything about this whole experience was seamless and easy. I would highly recommend Precision and especially Robert the technician who did the job.

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Rob W Service Provided:

Garage Door Repair


Product:

Springs


Location Leader: Rob W
Review:

Excellent service! My tech, Robert was courteous, professional & knowledgeable. Entire job took about 1 hour. I would definitely recommend this company and use in the future.

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Rob W Service Provided:

Garage Door Repair


Product:

Springs


Location Leader: Rob W
Review:

User friendly Great service Gioia

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Rob W Service Provided:

Garage Door Repair


Product:

Belt Drive Garage Door Opener


Location Leader: Rob W
Review:

I like that you see before the technician arrives ,a photo of him and a little history. The tech Rob was very professional,and quite understanding of my problem,he gave me different options,and was very knowledgeable. I will recommend this company to the people of my community and family. It’s nice to have a company that’s reliable and honest.

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Rob W Service Provided:

Garage Door Opener Repair


Location Leader: Rob W
Review:

Maybe the most professional company i ever had the pleasure of dealing with from the first phone call, the follow up email & text notifications to the technician Robert Weber who was awesome in explaining everything and did a great job of installing everything.

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Rob W Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Location Leader: Rob W
Review:

Punctuality and politeness are great attributes for a good business. Your serviceman is a great example of a quality company.

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Rob W Service Provided:

Garage Door Opener Repair


Location Leader: Rob W
Review:

Very professional. A pleasure to deal with. Will recommend to my neighbors.

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Rob W Service Provided:

Garage Door Repair


Product:

Rollers


Location Leader: Rob W
Review:

Rob was fantastic…thank you

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Rob W Service Provided:

Garage Door Opener Repair


Location Leader: Rob W
Review:

Very pleased with my garage repair and my door opener. Robert, the technician was a pleasure to talk with. He explained everything to me and was patient. I would recommended Precision Garage Door to anyone who needs this service.

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Rob W Service Provided:

Garage Door Repair


Product:

Belt Drive Garage Door Opener


Location Leader: Rob W
Review:

Thanks for going out of your way to accommodate our schedule and meet and handle the door problem. Robert was outstanding. A real asset to your company.

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Rob W Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Location Leader: Rob W
Review:

Robert Weber was the technician/mechanic who repaired our garage door problem. Was polite, friendly, knowledgeable and a pleasure to deal with. Made suggestions on how to improve the door operation (which we agreed to) and checked other working parts, as part of his job. Will recommend Precision to all ho need your services

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Rob W Service Provided:

Broken Garage Door Spring Repair


Location Leader: Rob W
Review:

Very courteous service from first call to office, through scheduling appointment, & service tech, Robert. Fast response time, neat, efficient job. Robert got our unit working quickly & explained all items & costs clearly & in advance. Happy customer.

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A Response from: Doug

Hi Ed! Thank you for taking the time to leave a review! An excellent customer experience is very important to us, from the very first phone call to the garage door repair. We look forward to helping with any future garage door repairs.

Rob W Service Provided:

Garage Door Opener Repair


Product:

Remotes / Keypad


Location Leader: Rob W
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Precision Overhead Garage Door Service
Office: (516) 927-8686
115 Newtown Road
Plainview, NY 11803
Precision Overhead Garage Door Service
Office: (631) 494-3195
427 Lincoln Street
Unit D

Riverhead, NY 11901

Licenses

Suffolk County HIC
#54225-H
Nassau County HIC
H16061400