I can say that the tech, Robert, who came to address my concerns was very professional, courteous, and thorough. He arrived in a timely manner and completed the work that needed to be done efficiently. Robert explained to me everything that he did in detail. I was so pleased with the outcome and was glad to have the opportunity to meet such a nice, kind person! Thank you!

- Susan M.

Hi Susan, Robert will really appreciate your thoughtful feedback. We’re glad his professionalism, clear communication, and attention to detail made the entire visit such a positive experience for you. Thank you for choosing Precision Garage Door Service.

Great service, i called in the morning and got same day appointment. Robert the technician was awesome. Very respectful and solved my issue quickly. I've used Precision a few times already and I'm going to continue doing so because of the customer service and great technicians. Thank you

- Vinny Lomanto

Hi Vinny, We appreciate your continued trust in us. Robert’s respectful and efficient service is exactly what we strive for. Thank you for choosing Precision Garage Door Service.

Quick response time - Robert was personable, professional, and corrected the problem while explaining it clearly to me. I highly recommend Precision.

- Grace Burns

Hi Grace, Glad to know Robert responded quickly and walked you through the issue clearly while resolving everything efficiently. Thank you for choosing Precision Garage Door Service.

Exceeded my expectations. Prompt, professional and friendly. Fixed within the hour. Rob is an exemplary representative of your company. Deborah

- Deborah Lennek

Hi Deborah, Wonderful to hear your service exceeded expectations. Rob will appreciate your kind words. Thank you for choosing Precision Garage Door Service.

The technician was courteous. However the work performed was very questionable! I wouldn’t recommend them to anyone. Price was a little high.Very disappointing.

- Christopher Hollborn

Hi Christopher, Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet expectations. We truly appreciate you taking the time to speak with Michael Picarello and allowing him to listen and understand your frustration. As part of our commitment to making this right, we are sending an installer to address the issue and ensure everything meets our quality standards. If you feel your concerns have been resolved after this visit, we would greatly appreciate it if you could update your review to reflect your latest experience. Your feedback helps us continue improving. Sincerely, Antonio M. Customer Experience & Dispatch Manager

A very good experience. Easy and quick service was provided our knowledgeable tech Rob was excellent. Went over issue in detail. Recommend their service.

- Bruse Howard

Hi Bruse, Thank you for your review! We’re happy to hear Rob provided quick, knowledgeable service. Thank you for your recommendation and for choosing Precision Garage Door Service.

Professional and very timely garage door service provided by Rob, highly recommend and will for sure use again if needed.

- Tony K.

Hi Tony, Thank you for your review! We’re happy to hear Rob provided professional and timely service! It’s great to know you’d recommend us and trust us for future needs. Thank you for choosing Precision Garage Door Service.

Rob was very professional and gave advice on repairs to my garage door. He came on time and it was nice to work with him again on my repairs thank you for your help and taking the time to explain everything

- Karen Horton

Hi Karen, We’re glad Rob provided such professional service and took the time to explain your repair options thoroughly. It’s always a pleasure when our technicians can make the process clear and stress-free. Thank you for choosing Precision Garage Door Service.

GREAT SERVICE; Precision Garage provided excellent service. they were quick to respond. Rob was professional, through, and provided 2 options, A short term and a long term solution. He was truthful & honest. Something you don't find today. We went with the long term solution.....AND I AM SO HAPPY I DID. My garage doors never worked this good. I am so pleased with Precision Garage door. Great Job.

- Michael

Hi Michael, We’re thrilled to hear Rob provided such professional and honest service, giving you clear options and helping you choose the best long-term solution. It’s wonderful to know your garage doors are working better than ever and that you’re so pleased with the results. Thank you for choosing Precision Garage Door Service.

Rob gave me a price without any changes and completed the job in a timely matter. Rob was polite and courteous.

- Brent Quinn

Hi Brent, We’re happy to hear Rob provided clear pricing, completed the job promptly, and treated you with courtesy throughout the process. Your feedback means a lot to us and to Rob! Thank you for choosing Precision Garage Door Service. Take care.

I am very pleased with Precision. They have been positive and helpful. I look forward to continued interaction.

- John Schmidt

Rob was determined and professional. Not to mention he actually had empathy and compassion for client. I would highly recommend. Precision as company was very communicative and proactive. 5star service!!!

- Judy Gillian

Wow! Complex repairs completed. Robert is an expert! Diagnosed problems quickly, knew exactly how to repair. He was courteous professional and friendly. Arrived on time! Price for repairs was good. I called you folks yesterday afternoon, and Robert was here first thing this morning! I would not hesitate to recommend your company to friends and neighbors. Thank you!!

- Edward Webb

Quick response, friendly people and quality job done to get our garage door up and running again. Will definitely call again,

- Mike from LI

Very responsive company to our issues. Easy to make appointments and very reasonable pricing experienced technician

- Robert Zeide

I had a problem getting the wireless keyless entry to work. Rob came, promptly fixed the issue and explained how to do it in the future. Fast, professional service!

- Ed Jablonsky

Doug and his team were terrific. Confirmed my selected appointment date immediately and kept me updated through the process. The mechanic showed up exactly on time after confirming his arrival time in advance. The installation went smoothly replacing my old garage opener with a new one, programmed the remotes and made sure both our other existing garage door opener and the new one worked with the new remotes. Very satisfied with their service

- Jeffrey Tullman

Every single company should be run as professional as precision. Great and courteous worker. Professional and impeccable work. I've used them twice before and I will continue to use them.. I can't rate highly enough. THANK YOU.

- Michael Heinz

Robert, Explained everything in advance and Provided fantastic customer service! Robert is a true asset to your business! Thank you, Bill McCabe

- Robert McCabe

The service is top notch. Starting from calling and getting a "real" person to answer my questions and setting up an appointment, for that day!! to Robert, my technician. Robert was very professional and knowledgeable. After a few observations, he knew what to do and fixed it promptly. He also gave suggestions on the remaining areas of my garage door. Will not hesitate to use Percision again.

- Judith Spina

Tech was knowledgeable and professional. He explained every step and why. It was a good experience on Christmas Eve. Otherwise my garage door would have been opened all weekend long

- Maureen Feltman

I have used Precision before and their service is always exceptional. It is great to be informed of the specific technician who will arrive, along with their photo. My recent service involved replacing the rollers, tightening up some bolts, lubrication, and replacing my keypad. Robert Weber was my tech and I might rate him a 10! Professional, knowledgeable, listened to my concerns, reviewed the work with me after it was complete and worked very efficiently. Nice guy. Great experience today and now my door works again!!

- Kathy Anderson

My garage door developed problems from old age and lack of care on my part. Rob came to check out what was needed, identified it immediately and did the repairs on the spot. He replaced all the pulleys, cables, etc, - everything but the door, and took all discards away with him. It's now like having a brand new garage door (without the shakes and noise). I would recommend Precision Garage with no hesitation.

- Francine Lane

What a great company to do business with.They do business the old fashion way with great customer service and terrific follow up.They communicate so well that you know what is going on during the whole process from setting up the appointment to the technician arriving at your house.The technician Robert was very personable and did a great job.Would definitely recommend

- Jim Towle

Rob was professional, knowledgeable and did a great repair. I would recommend your company.

- Stephanie Leibowitz

Prompt service and great people to work with. We were extremely happy with this company from start to finish. We will be recommending them to our family and friends.

- Si Williams

Excellent service! Called for appt. They were here next morning. Rob was my service tech and was friendly, courteous and on time! He fixed the problem quickly. I highly recommend Precision Door!

- Barbara Sforza

This is the second time I’ve called you with a problem. Everyone is so pleasant from the person taking my call to Rob I would highly recommend Precision. Thank you Nancy

- Nancy Rubino

Rob and Ryan did a great job. Removed and replaced our garage door mechanism in 2 1/2 hours. New system is working well. Removed our old "Wayne Dalton" screw-drive which had worn out and replaced with a Genie system.

- Steven Tuthill

Very courteous and professional team, arrived on time, reviewed my system and presented me with recommendations to chose from. I replaced my rollers and pulleys with upgraded sealed bearing units and now the operation is so much smoother and quieter! Also did the old door seals, springs and replaced the outside control panel with a new one. My system is now refurbished and ready for the winter.

- Gary Gioscia