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Read what people are saying
about Precision Garage Door in:

Merrick, NY

Precision Garage Door of Long Island
has received 31 reviews, averaging 5.00 Stars:
1 2 3 4 5
Review:

Absolutely phenomenal customer service experience. I called on a Friday afternoon at 4:30 p.m. with a broken garage door and two cars trapped inside. The customer service representative confirmed an 8-10 a.m. appointment for the next morning which happened to be a Saturday. The service professional showed up at 8:25 a.m. and by 9:45 a.m. everything was working perfectly . Pricing was excellent and the service response time was absolutely incredible. These guys are the 911 of garage door repairs. The service professional that came to my house was a young man named Isaac who was absolutely fantastic. If I could give these guys more than 5 stars I would. They are amazing.

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Isaac R Service Provided:
Garage Door Repair

Product:
Springs

Service Technician Team : Isaac R
Review:

George Albert was professional in all aspects in explaining to me what failed with my existing opener and options to replace it. He was very courteous and patient in his explanations. Once the installation was completed, George Albert walked me through all part replacements, new door opener and even when and where to lubricant going forward. I highly recommend George Albert.

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George A Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Service Technician Team : George A
Review:

This was the second time I needed garage door repair service and I chose Precision both times. The service men are knowledgeable and personable. The scheduling admin was nice. Today’s service was performed by Isaac. His professionalism rates a 10. He repaired a rail which had been knocked out-of-alignment. He also provided me with information about available garage door openers as mine is becoming ancient. The company provides texts with reminders of the appointment and on appointment day a text providing the service technician name along with their photo and bio. A pleasure to do business with this company.

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Isaac R Service Provided:
Garage Door Repair

Service Technician Team : Isaac R
Review:

Just wanted to say how impressed I was with the service I received from Precision Door Service… from the ease of setting up an appointment on the same day I requested it, to the prompt reply and info given about the service technician coming to my house. Isaac was very informative and helpful and my garage was fixed in such a quick time. I will highly recommend this company!

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Isaac R Service Provided:
Garage Door Repair

Product:
Rollers

Service Technician Team : Isaac R
Review:

Shane Mike C and Louis came to do my garage door yesterday they did a fantastic job they were very very professional came on time cleaned up everything and I was very satisfied I would recommend the company and these installers thank you

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Michael C Service Provided:
Install Garage Doors

Product:
Garage Doors

Apprentices: Michael C
Review:

Disappointed my door was broken. Thankful I called who I called to fix it and Marlon is a wonderful young man.

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Marlon C Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Service Technician Team : Marlon C
Review:

Fast, efficient, professional service. We had the estimate and the work done the same day. Within 3 hours all was installed and working perfectly. Isaac was friendly, professional and extremely knowledgeable! Would recommend Precision Door to everyone. Thank you

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A Response from: Doug

Hi Gregory! Thank you for taking the time to leave a review! Our technicians arrive with fully stocked trucks so they can replace a garage door opener at the very same appointment. We look forward to helping with any future garage door repairs.

Isaac R Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team : Isaac R
Review:

Great job by Israel and Isaac on the install , treated my house like theirs and did a fantastic professional installation of a beautiful door We couldn’t be happier, thanks team!!

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A Response from: Doug

Thank you for the review, Michael! Our installers take pride in their work which results in quality service. Thanks for choosing Precision for your new garage door installation!

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

I just used Precision for the first time. From the initial phone call to schedule a repair, to the actual repair that was completed, I have nothing but good things to say. The technicians that performed the work, John and Issac, were friendly and professional. There was no pressure to spend extra money on things that were not necessary. In this day and age, it is refreshing to do business with a company that you can truly trust. I will recommend precision to anyone who needs service on their garage door.

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A Response from: Doug

Thank you for your review, Richard! As a new customer, we welcome you! We hope to help you with any garage door issues you have in the future and truly prove why Precision Garage Door is a name you can trust!

John Aaron Service Provided:
Garage Door Opener Repair

Location Leader: John Aaron
Review:

Israel was extremely professional, showed up on time and clearly gave me all my options of repair. The entire communication process with the company was excellent and efficient. I will recommend this company and especially Israel to friends and family.

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Israel H Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Service Technician Team : Israel H
Review:

I had a great experience and they are open on Sundays! Israel was extremely knowledgeable and professional! I definitely recommend using Precision!

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Israel H Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Service Technician Team : Israel H
Review:

Did a good job

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John Aaron Service Provided:
Garage Door Repair

Location Leader: John Aaron
Review:

Excellent Service

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Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Review:

Very good company arrived on time kept in touch with phone calls and the repair man was polite friendly and did the job correctly very satisfied

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Service Provided:
Garage Door Repair

Review:

The technician was on time, friendly, knowledgeable and efficient. Very happy with the service.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Highly recommended. Technician called to confirm appointment and arrived ontime. The issue was evaluated and repaired correctly and timely.

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Service Provided:
Garage Door Repair

Product:
Cables

Review:

Called late Thursday night and Justin was here Friday by 1130 am. One hour later all fixed. Great service. Professional. And would highly recommend this company

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Service Provided:
Broken Garage Door Spring Repair

Review:

It was a pleasure dealing with Precision Door Service. My inquiry was answered quickly, an appointment set at my convenience, and their arrival was on time, as promised. Brendan, our technician, was very professional, courteous, and diagnosed our problems accurately. He then explained the service options, recommendations, and pricing for the repair. The work was then performed as agreed upon and completed quickly. Our garage door is now working better than it was when new! Smooth, quiet and reliable operation. We couldn't be happier with the result and will recommend Precision to friends and family.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Five stars deserved. Repair experience was excellent from start to finish. Francesco, the tech, couldn’t have been better.

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Service Provided:
Garage Door Repair

Review:

Excellent service. Timely manner. Francisco was excellent and explained everything

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

The technician was knowledgeable and not a "salesman". I was very happy with our meeting and conversation.

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Service Provided:
Garage Door Opener Install

Review:

Called ahead , showed up on time, explained the problem, offered a few options , no pressure/hard sale, work done same day. Door didn't open and now runs smoother /quieter than when I bought the house. Very pleasant experience. Thank you .

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Excellent service, performed in a timely manor and knowledgeable technician.

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John Aaron Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Location Leader: John Aaron
Review:

Second time using Precision.. I requested Joe Leonard and he didn't disappoint. Called me 2X to give me an update on his arrival, arrived on time and did a quick, efficient job. Vey professional and friendly. Highly recommend.

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Service Provided:
Garage Door Repair

Review:

The service tech was personable, knowledgeable and did a great job.

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Service Provided:
Garage Door Opener Repair

Review:

Gregory and his crew were on time, efficient, and very courteous. Our new door is incredibly quiet and looks beautiful. We are very happy.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Spring broke on Sunday of Memorial Day weekend. Did not expect to find someone available. Accidentally found Precision. Young lady who answered the phone was very professional and answered all my questions. Scheduled the spot. Technician Joe L. Called about 2 hours before and again 30 minutes before as promised. Showed up and was very professional and personable. Made suggestions and was not pushy. We wound up changing both springs. Highly recommend this company and will do business with them again.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Very personable, professional, knowledgeable staff. They go above and beyond in making sure you get what you need and want. Customer service was exceprional. Delivery and instal were quick clean and the door is beautiful. Would recommend them to everyone.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Excellent service- i called in the morning for my mother's house in Merrick.. (I live hundreds of miles away and found this business online) Her garage door opener was inoperable. Within hours the old oddly configured opener was replaced as well various badly worn parts of a 53 year old garage door. There were certain non standard aspects to the existing system and i was surprised when the guy didn't have to come back with the parts days later because he had everything needed with him. A very different experience from the usual confusion. Well trained, well organized, communicative and thorough. I visited my mother last weekend and while i was there, i visited the garage door too and the door and opener now works perfectly.

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Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

Technicians were very informative and polite and explained everything in detail and we were very pleased with the service and would recommend your company.

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Service Provided:
Garage Door Repair

Product:
Cables

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Precision Overhead Garage Door Service
Office: (516) 927-8686
115 Newtown Road
Plainview, NY 11803
Precision Overhead Garage Door Service
Office: (631) 494-3195
427 Lincoln Street
Unit D

Riverhead, NY 11901

Licenses

Suffolk County HIC
#54225-H
Nassau County HIC
H16061400