Israel exceeded our expectations. He was very courteous and answered all our questions. Even though he was late due to unforeseen circumstances he kept us informed as to his approximate arrival time. And believe me, I understand lateness. You start a project and think it will take a half hour and two hours later you still are not done. Well, anyway everything went along without any problems and he seemed to have worked in record time. He installed a new door opener and his clean up was perfect. I cannot say enough nice things about him. I would HIGHLY recommend your service. Thank you.
- Andrew Corella
A Response from: Doug
Hi Andrew! Thank you so much for such a wonderful review regarding your recent opener installation! Sometimes jobs take longer than expected, so we really appreciate your patience as you waited! Sounds like he may have made up for lost time by installing your opener so quickly! Thanks for choosing Precision! We look forward to helping with any future garage door repairs.
Isaac Rodriguez arrived at my home in a timely fashion, he was very courteous, extremely professional and he was a pleasure to work with.
He explained all of my options before doing any work and I couldn't be happier with the job.
I would highly recommend him and this company.
- Gloria Caroccia
A Response from: Doug
Hi Gloria! Thank you for taking the time to acknowledge Isaac's skills and professionalism! Explaining options for repair allows homeowners to make a decision they are happy about! We look forward to helping you with any future garage door needs!
Prompt , follows through beginning to end. Tech very helpful , quality products ....
- Mike Agosta
A Response from: Doug
Thanks for the review, Mike! We work hard to create a good customer experience from beginning to end! Thank you for choosing Precision for your garage door needs!
I called on a Thursday and got an appointment for the following Saturday morning. The phone operator was professional and courteous. I got texts alerting me about my appointment time the day before and the day of. I also got a text telling me that my technician was on his way(early in the window of appt. time). The text also included a brief bio of my technician! My technician was John-Aaron. He was on time, professionally dressed, clean and neat. His truck was also clean and organized. John-Aaron was also professional, knowledgeable and courteous. He diagnosed the problem and gave me several options to work within my budget, even calling his boss to get permission. His boss and he were able to provide more than I expected at the right price. Once that was settled, John-Aaron got to work. He was quick and efficient, and an excellent communicator about everything he was doing. I had never heard of Precision Door but now I won’t call anyone else in the future.
I thought I left a review the day I had my service. Danny Salas , the tech, was courteous and respectful. He did the job well in changing my codes and giving me another remote as a backup. Precision installed our Electric Garage opener and were very professional. This is the only company I will call when I need something connected to the garage.
I was very pleased with the service I received. I was able to schedule an appointment at 9pm for service the next day. The repairman called a half hour before he arrived and was on time. The work was completed quickly to my satisfaction.
Francisco was professional in every manner. Explained all the issues I had with my garage door. Repaired and installed my new garage door opener. I highly recommend Precision Garage Door of Long Island and Francisco T. Very happy thank you.
Francisco Taveras is a credit to your company. Based on prior experience I had thought that my safety sensors on my garage door had malfunctioned. Francisco took the time to check the sensors but also checked the entire system. He quickly realized that my old garage door cables, rollers etc were resisting the motors attempts to close the door. His repairs to correct the situation worked very well and I am completely satisfied with the work. Also I would commend Francisco’s manner and disposition. He was very patient and took the time to explain every aspect of the repair.
I called them because I just bought a house and needed a new remote and reprogramming an old remote done immediately. The technician arrived promptly and new exactly what he was doing. The job was done quickly. I would definitely use them again.
Justin R was the tech who arrived to do the repair work on my garage door.He called to let me know when he would arrive.I explained what the problem was and he went about checking it out.He advised what was needed in a polite and professional manner,he did a through and complete job.Justin's an asset to your company.
Called Precision being they were not far from us. Was very happy with the workmanship and the technician who serviced our home. Had problems with our remote door opener and it was explained in detail to me why I should get a new unit. Installation was done same day and service call and happy with product.
Arrived during expected time, kept me informed from noon as to when they would arrive. Conducted business in a neat and orderly fashion. Was always polite while completing job. I would not hesitate referring work it this company. Thanks again.
Great service and immediate response. I am so thankful for all your help. Your tech Hunter was on point and took care of the problem immediately. So happy we found your company, you guys will be my only call from now on!
Excellent experience. Very nice repairmen. Explained my options and let me decide what I wanted to do. No hassles and neat and clean instillation. Would recommend your company to my friends and family. Very satisfied customer
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Israel exceeded our expectations. He was very courteous and answered all our questions. Even though he was late due to unforeseen circumstances he kept us informed as to his approximate arrival time. And believe me, I understand lateness. You start a project and think it will take a half hour and two hours later you still are not done. Well, anyway everything went along without any problems and he seemed to have worked in record time. He installed a new door opener and his clean up was perfect. I cannot say enough nice things about him. I would HIGHLY recommend your service. Thank you.
- Andrew Corella