Technician Robert was excellent!
However unhappy with the pricing.
Completely overcharged after doing some research
Unfortunately had no choice, needed the garage door operational ASAP as my wife is a teacher and needs her vehicle.
Couldn’t do the repair myself as I have a back injury
- Anthony
A Response from: Vince DiGerolamo, Corporate Customer Experience Manager
Hello Anthony,
Thank you for the opportunity to resolve this issue for you. I am happy we were able to come up with a solution that meets your satisfaction. I look forward to serving you again in the future if needed - stay well and Happy Holidays
- vince@pdstristate.com 973-897-7028
Extremely impressed with Precision Door Service. Really one of the better experiences I've had dealing with any company from a customer service standpoint. Easy appointment setting, great communication, Rob our experienced technician arrived on time and quickly replaced our old and installed 2 new garage door openers. Job was done well and they work perfectly. Installation pricing was very fair as well. We're considering new doors perhaps next Spring and now we know there's no place else to look - as we're very happy with the service we received! Highly recommended!
- Joe Gerani
A Response from: Doug
Hey Joe! Glad to hear Rob was able to easily replace your garage door openers. Customer satisfaction is very important to us, so we work hard to ensure a painless experience from the very first phone call to the professional garage door service. Thank you for choosing Precision. We look forward to installing those new doors next year!
Bery quick. Robert was very nice and informative. Was very professional. Explained everything in detail. Problem resolved quickly at a very reasonable price.
After stressing with so many problems with my garage door, I called Precision. The technician examined my door. Listened to all my concerns & gave me options to remedy the issues. I went with a new system that met all my needs and I am loving it! I got a quick appointment and the price was reasonable. I would recommend this company in a heartbeat.
- Angela Mislowack
A Response from: Doug
Thanks for the review, Angela! Precision is a one stop shop for garage door repairs, design, and installation! We're glad we could help with your garage door needs! Thanks for choosing Precision!
Brendan could not have been: more friendly, competent and professional than he was! He is a talented and wonderful rep of your company. He explained everything in detail and did a thorough job of repair -- well worth the money. He also sent, at my request, a list of things which (in an old door) might need replacing -- with the cost, at my request -- in the near future. Great!!
I'm so glad I called the national Lift Master number and they gave me your number as their rep in Riverhead, near me.
You are in my Book now -- and thanks again!
Dennis Regan
Greg and Jeff were very polite and did a great job of installing my new door and door opener. They asked me if I had any special way that I wanted the hardwear installed and Greg explained everything about the door opener. My neighbors like the garage door !
The service by Precision was outstanding. My garage door was repaired the same day and the technician, Hunter was super.
I would highly recommend Precision Garage Door service.
Service Provided:
Technician Robert was excellent! However unhappy with the pricing. Completely overcharged after doing some research Unfortunately had no choice, needed the garage door operational ASAP as my wife is a teacher and needs her vehicle. Couldn’t do the repair myself as I have a back injury
- Anthony