Garage Door Repair Reviews in Brookhaven Area, NY (Updated June 2026)

Had my garage installed a year ago and had a recent problem with my WiFi. When I called for a service appointment they could not tell me if it was covered by warranty and da aid it would be $70. They get here and charge $345 for a 5 minute fix that I could have and would have done myself if I was told when I made the appointment. Felt like a bait and switch. Way overpriced for such an easy fix

- David Lopez

Hello David, we’re very sorry for your experience and would love the opportunity to make it right. We’re reviewing what happened and will be reaching out to you shortly.

Professional, prompt and courteous. Ryan explained each option without forcing any issue.

- John Lombardo

Five stars from start to finish. Our technician Danny Salas was knowledgeable, professional, and friendly, and took care of our garage door repair/install quickly and efficiently. Thanks very much!

- Greg K

Precision has assisted us with garage door opener issues before. So when the door wouldn’t close we contacted Precision immediately. Ryan Swan was great! Diagnosed the issue immediately. Professional, knowledgeable, friendly and pleasant. He definitely fixed the opener and the bad start to our day!

- Lauretta C

You guys are great Your customer service is awesome and your techs are so friendly and experts in repairs Thank you Jeff Flam Medford,NY

- Jeffrey Flam

Precision Doors is an A class company. Their technicians and scheduling system and customer support and follow up are great! Keep up the great work! Thank you.

- Suresh Yelika

Beautiful garage door design, sturdy and installed well. But the app for the atuo door was a pain, so I had it uninstalled and just used the basics, open and close. I had to get a rep back to change this and he even had a problem with the wifi. Without this annoying technology I would have given it 5 stars.

- Richard Schneider

Good service but high cost for repair

- J

Hello J, we’re very sorry for your experience and would love the opportunity to make it right. We’ve been unable to locate your contact information in our system, so please contact our office at your convenience so we can speak with you and work toward a resolution.

Booking online was quick and easy, and I got a next-day appointment. They confirmed by text and even showed up earlier than scheduled. The technician was professional, friendly, and got the job done efficiently. Overall, they’re organized, tech-savvy, and extremely easy to work with.

- Andy Abrams

Danny Salas and his associate were extremely helpful. He made sure we understood all about the garage door and opener that we ordered. They went out of their way to assist us.

- Edwin Ward

John was knowledgeable & professional installing both of the torsion springs. He made sure the door was balanced& that it opened & closed the door with no problems.

- Charlie Arciello, jr

I contacted Precision at 10:30 AM for a broken spring on my garage door to be repaired and received a call from Heather by 11AM. She was very helpful and scheduled an appointment for the same afternoon. Moments later I received a confirmation email with a short resume of the technician scheduled to come give me an estimate and a 4 hour window to be expected. Within the hour Danny called to say he was on the way. He was very thorough explaining all that needed to be done and gave the estimate. I was very appreciative when he saw my concern and offered the senior discount as well as the veteran discount. He was not a pushy salesman which I loved. I signed the authorization to change the springs and had 2 new hinges to replace broken ones I had never noticed. All the parts were on the truck and the repair took less than an hour. I can't say enough about the courtesy and respect shown by Danny. I whole heartily recommend Precision for any garage door needs. Thank you

- Ellen Wilcken

service call I didn't expect to do, but I did, Technician was great, replaced the Motor/Gearbox, chain and remotes. Thank you for your prompt service.

- Tina Penn

Jaime did an outstanding job and kept us informed all the way . Thank you

- Pat Perry

Kevin Apple the Technician who installed the Liftmaster did a very professional job. It works perfectly.

- Nancy Ott

Person was polite and very informed. It was a pleasure dealing with him.

- Leola Gonzalez

Rob was great! Answered all our questions and completed the work with no issues

- Megan Melillo

The technician, Kelvin Apple and his helper were great. Kelvin explained everything and made a few suggestions to consider. They did a great job, neat work. The door works beautifully with the new opener! Definitely would recommend them on a job well done.

- David Schrubba

Hi David, It’s great to hear Kelvin and his helper delivered excellent workmanship and left your door running smoothly. Thank you for choosing Precision Garage Door Service.

The gentleman who serviced and installed a new opener was fantastic. Very friendly and informative. Would recommend.

- Ross Kempner

Hi Ross, We’re happy your installer provided friendly, informative service and a smooth setup. Thank you for choosing Precision Garage Door Service.

Extremely happy with the service. Kelvin was on time, and professional from start to finish. Thank you.

- Paul Salzman

Hi Paul, Delighted to hear Kelvin provided prompt and professional service. Thank you for choosing Precision Garage Door Service.

The guys were very good. The price was ridiculously expensive.

- Wayne Maurer

Hi Wayne, We’re glad the team provided good service. We understand concerns about pricing and appreciate the honest feedback. If you’d like to review anything from the appointment, we’d be happy to go over it with you. Thank you for choosing Precision Garage Door Service. Sincerely, Antonio M. Customer Experience Manager 888-616-9021

I had a great experience with Precision Door Service. Their service felt very 21st century — I was able to track the technician live on a map, which made scheduling and timing extremely convenient. Customer service was friendly and professional from start to finish. Danny, was knowledgeable and transparent, walking me through all available repair options without any pressure. He even made sure to apply a military discount, which I truly appreciated. Overall, efficient, modern, and customer-focused service. Highly recommend.

- Ziyad Bacchus

Quick response time. Kelvin was courteous and professional.

- Jessica Shores

Hi Jessica, It’s great to know Kelvin’s professionalism stood out during your service. Thank you for your review and for choosing Precision Garage Door Service.

Doug came the next day, and explained the two ways to go with the garage door . Very professional and explained everything very well

- Richard Hanusch

Hi Richard, Thank you for sharing this review. It’s great to hear Kelvin’s explanations and professionalism helped you feel confident in your options. Thank you for choosing Precision Garage Door Service.

Rapid response! I called late afternoon on Tuesday and Tyler promptly scheduled service call for 10 am next day or earlier if I were agreeable. Technician Ryan called at 8 am and arrived promptly. He pleasantly and professionally reviewed all my options. In under two hours 30 year Genie was replaced and door was fully and safely operational. I am thoroughly satisfied with their responsiveness and reliability.

- Rosanne Lombardo

Hi Rosanne, We’re pleased the team delivered a fast response and that Ryan got your system safely updated. Thank you for choosing Precision Garage Door Service.

Our Technician, Kelvin Apple, is great. He originally repaired our garage door a couple of months ago and did an excellent job. We are very happy with the door. We recently had an issue with it closing, and Kelvin came back and fixed the issue with no problem. He has a great personality and is thorough and honest. Thank you Kelvin.

- Nick Boscia

Ryan was excellent, knowledgeable and provided quality service!

- Christopher Tomasino

I am so happy that I had Precision Door Service help me with my garage door problem. Ryan Swan did a great job, he set up the web site app on both my phone and my wife phone and show us how everything worked. He show me different products that I could choose from and let me pick the one I wanted. He did not push me in choosing. I choose the one I like the best. I would recommend Precision Door Service to anyone who needs service for their garage doors.

- Joseph Saberito

Hi Joseph, Ryan will be glad his guidance made everything easy for you. Great to hear he set up your apps, reviewed options, and let you choose what fit best. Thank you for choosing Precision Garage Door Service.

I’ve used Precision in the past and also recommended them to friends. I was super satisfied with their service and so were my friends who purchased a new garage door last week. This time a piece of ceiling in my garage came down and messed up the rollers and the door. I called at 9AM and Kelvin was in my house by 10AM. He did a wonderful job and fixed me up quickly. All fixed!!

- Arthur Rosen

Hi Arthur, We appreciate your continued trust. Glad Kelvin arrived so quickly and had everything repaired without delay. Thank you for choosing Precision Garage Door Service.

We called to have our garage door fixed and Ryan Swan was here in an hour. He was punctual, professional and neat. Did a great job and we couldn’t be happier with the job he did. I highly recommend him!

- Robert Parise

Hi Robert, Great to hear Ryan arrived promptly and provided neat, professional service. We're glad the repair met your expectations. Thank you for choosing Precision Garage Door Service.