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Garage Door Repair Reviews in Brookhaven Area, NY (Updated July 2026)
Precision Garage Door of Long Islandhas received 508 reviews, averaging 4.94 Stars:
Holbrook, NY
Hello Ryan, we’re very sorry for your experience and would love the opportunity to make it right. We’re reviewing what happened and will be reaching out to you shortly.
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Manorville, NY
Jaime and Ryan were great! Ver professional and explained everything.
- Shane Sarian
Medford, NY
Ryan, our technician was excellent. He arrived early, explained all of our options with no pressure to buy anything and when we made a decision to replace one of our garage door openers he made the change quickly and efficiently. I would highly recommend Precision and especially Ryan.
- John Machalski
Ridge, NY
serviceman was very professional and worked very neat
- Patricia Riccardo
Ridge, NY
Having Ryan as the technician to install my garage door opener was my lucky day. He was very professional, knowledgeable, friendly and an excellent worker who did an excellent job from start to finish. Of all the technicians, installers, etc. I have had over the years he was without a doubt the Best! He is definitely an asset to Precision.
- Audrey Centner
East Moriches, NY
Jamie Bautista was courteous and professional. I was impressed by the competence he displayed in resolving the issue. I contacted Liftmaster and Prescision Garage Door seemed to be a successor to the garage door company that originally installed the garage doors. I called and I was surprised that the problem could be resolved without delay. It was very comforting to know that I would not to deal with an ongoing problem for weeks. Gail Steinberg
- Gail Steinberg
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Holbrook, NY
Did a good job. The mechanics was knowledgeable and well educated. Dealings were very good. Thanks.
- George Abraham
Lake Grove, NY
Danny came by yesterday to fix my garage door, and I couldn’t be happier with the service. He was friendly, professional, and took the time to make sure everything was working perfectly. It’s also clear that safety is a top priority for them, which I really appreciate. Great experience from start to finish—highly recommend!
- Debra Parziale
Coram, NY
Had my garage installed a year ago and had a recent problem with my WiFi. When I called for a service appointment they could not tell me if it was covered by warranty and da aid it would be $70. They get here and charge $345 for a 5 minute fix that I could have and would have done myself if I was told when I made the appointment. Felt like a bait and switch. Way overpriced for such an easy fix
- David Lopez
Hello David, we’re very sorry for your experience and would love the opportunity to make it right. We’re reviewing what happened and will be reaching out to you shortly.
Middle Island, NY
Professional, prompt and courteous. Ryan explained each option without forcing any issue.
- John Lombardo
Middle Island, NY
Five stars from start to finish. Our technician Danny Salas was knowledgeable, professional, and friendly, and took care of our garage door repair/install quickly and efficiently. Thanks very much!
- Greg K
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Service Technician Team : Danny S
Manorville, NY
Precision has assisted us with garage door opener issues before. So when the door wouldn’t close we contacted Precision immediately. Ryan Swan was great! Diagnosed the issue immediately. Professional, knowledgeable, friendly and pleasant. He definitely fixed the opener and the bad start to our day!
- Lauretta C
Medford, NY
You guys are great Your customer service is awesome and your techs are so friendly and experts in repairs Thank you Jeff Flam Medford,NY
- Jeffrey Flam
Selden, NY
Precision Doors is an A class company. Their technicians and scheduling system and customer support and follow up are great! Keep up the great work! Thank you.
- Suresh Yelika
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East Patchogue, NY
Beautiful garage door design, sturdy and installed well. But the app for the atuo door was a pain, so I had it uninstalled and just used the basics, open and close. I had to get a rep back to change this and he even had a problem with the wifi. Without this annoying technology I would have given it 5 stars.
- Richard Schneider
Holbrook, NY
Good service but high cost for repair
- J
Hello J, we’re very sorry for your experience and would love the opportunity to make it right. We’ve been unable to locate your contact information in our system, so please contact our office at your convenience so we can speak with you and work toward a resolution.
Calverton, NY
Booking online was quick and easy, and I got a next-day appointment. They confirmed by text and even showed up earlier than scheduled. The technician was professional, friendly, and got the job done efficiently. Overall, they’re organized, tech-savvy, and extremely easy to work with.
- Andy Abrams
Centereach, NY
Danny Salas and his associate were extremely helpful. He made sure we understood all about the garage door and opener that we ordered. They went out of their way to assist us.
- Edwin Ward
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Service Technician Team : Danny S
Holbrook, NY
John was knowledgeable & professional installing both of the torsion springs. He made sure the door was balanced& that it opened & closed the door with no problems.
- Charlie Arciello, jr
Coram, NY
I contacted Precision at 10:30 AM for a broken spring on my garage door to be repaired and received a call from Heather by 11AM. She was very helpful and scheduled an appointment for the same afternoon. Moments later I received a confirmation email with a short resume of the technician scheduled to come give me an estimate and a 4 hour window to be expected. Within the hour Danny called to say he was on the way. He was very thorough explaining all that needed to be done and gave the estimate. I was very appreciative when he saw my concern and offered the senior discount as well as the veteran discount. He was not a pushy salesman which I loved. I signed the authorization to change the springs and had 2 new hinges to replace broken ones I had never noticed. All the parts were on the truck and the repair took less than an hour. I can't say enough about the courtesy and respect shown by Danny. I whole heartily recommend Precision for any garage door needs. Thank you
- Ellen Wilcken
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Service Technician Team : Danny S
Lake Ronkonkoma, NY
service call I didn't expect to do, but I did, Technician was great, replaced the Motor/Gearbox, chain and remotes. Thank you for your prompt service.
- Tina Penn
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Service Technician Team : Danny S
Middle Island, NY
Jaime did an outstanding job and kept us informed all the way . Thank you
- Pat Perry
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Ridge, NY
Kevin Apple the Technician who installed the Liftmaster did a very professional job. It works perfectly.
- Nancy Ott
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Shirley, NY
Person was polite and very informed. It was a pleasure dealing with him.
- Leola Gonzalez
Manorville, NY
Rob was great! Answered all our questions and completed the work with no issues
- Megan Melillo
Ridge, NY
The technician, Kelvin Apple and his helper were great. Kelvin explained everything and made a few suggestions to consider. They did a great job, neat work. The door works beautifully with the new opener! Definitely would recommend them on a job well done.
- David Schrubba
Hi David, It’s great to hear Kelvin and his helper delivered excellent workmanship and left your door running smoothly. Thank you for choosing Precision Garage Door Service.
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Farmingville, NY
The gentleman who serviced and installed a new opener was fantastic. Very friendly and informative. Would recommend.
- Ross Kempner
Hi Ross, We’re happy your installer provided friendly, informative service and a smooth setup. Thank you for choosing Precision Garage Door Service.
Ridge, NY
Extremely happy with the service. Kelvin was on time, and professional from start to finish. Thank you.
- Paul Salzman
Hi Paul, Delighted to hear Kelvin provided prompt and professional service. Thank you for choosing Precision Garage Door Service.
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Lake Grove, NY
The guys were very good. The price was ridiculously expensive.
- Wayne Maurer
Hi Wayne, We’re glad the team provided good service. We understand concerns about pricing and appreciate the honest feedback. If you’d like to review anything from the appointment, we’d be happy to go over it with you. Thank you for choosing Precision Garage Door Service. Sincerely, Antonio M. Customer Experience Manager 888-616-9021
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Service Technician Team : Danny S
Ronkonkoma, NY
I had a great experience with Precision Door Service. Their service felt very 21st century — I was able to track the technician live on a map, which made scheduling and timing extremely convenient. Customer service was friendly and professional from start to finish. Danny, was knowledgeable and transparent, walking me through all available repair options without any pressure. He even made sure to apply a military discount, which I truly appreciated. Overall, efficient, modern, and customer-focused service. Highly recommend.
- Ziyad Bacchus
License
Suffolk County HIC#54225-H
I normally do not leave reviews, but in this instance i was not happy. I had called to have a service tech come out to have my door fixed, over the phone i was quoted between $240-$700 to replace a spring. When the service tech came i was told it would be $1,054 to replace the two overhead torsion springs. I went ahead with the work. To be honest i completely understand cost of materials and labor, but over 1k for two springs that probably cost $100 each and an hour to fix is outrageous. I was also told that if the door did not operate correctly because the opener had to be reset for stopping it would have been an additional $300, which takes no more than 5min. Im actually purchasing two new garage doors in the near future and i will be looking elsewhere
- Ryan Klett