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Read what people are saying
about Precision Garage Door in:

Smithtown, NY

Precision Garage Door of Long Island
has received 90 reviews, averaging 4.90 Stars:
1 2 3 4 5
Review:

Totally amazing professional. Repaired my door and never up selled me on new doors. Company is very organized.

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Matthew N Service Provided:
Garage Door Repair

Apprentices: Matthew N
Review:

Install performed by Shane and Prince. They were skilled, courteous and explained how to operate the new garage door opener and detailed all of the excellent features of the unit. Rare these days to get fully professional and satisfying service. I would recommed Precision Door to anyone!

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Prince C Service Provided:
Install Garage Doors

Product:
Garage Doors

Apprentices: Prince C
Review:

Thomas was on time and was very courteous and professional. He took the time to listen to the problem and then decided on the corrective action needed. He fixed the problem and then helped me re-program remotes. Much appreciated.

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Thomas B Service Provided:
Garage Door Opener Repair

Apprentices: Thomas B
Review:

Israel was an absolute pleasure to deal with. I would highly recommend Israel / precision door service. Very satisfied customer. Thank you guys ????

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Israel H Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : Israel H
Review:

Excellent service, on time appointment, very professional technician, Israel Hixson. Outstanding in every way including price

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Israel H Service Provided:
Broken Garage Door Spring Repair

Service Technician Team : Israel H
Review:

I absolutely love that Precision Overhead Garage Door Service called me ahead of time to let me know that they were arriving in 10 minutes. What’s more, I received a text with a photo of the technician and a short bio about him. I thought that was a nice touch. My technician, Andrew, diagnosed the problem rather speedily and fixed it within the hour. I highly recommend this company. Bonus: they have weekend hours. I had my service done on a Sunday. Very convenient.

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Andrew D Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Service Technician Team : Andrew D
Review:

I am a previous customer. Precision did not do my original installation but this was my third service call. I chose them because I was satisfied with their service in the past. I am also very satisfied with this particularly repair job. My torsion spring broke on a door that was installed in 2009. Although there are two doors on our garage this one probably bears 90% of the traffic. The tech, Andrew Depalma was polite, pleasant and very knowledgeable. The replacement parts he installed are actually of higher quality than the original.

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Andrew D Service Provided:
Broken Garage Door Spring Repair

Service Technician Team : Andrew D
Review:

Our service technician, Danny S. was professional, well-mannered, and most of all, very respectful with handling our needs. Our garage door spring broke. Danny was very knowledgable about the mechanics of our particular garage door and how best to repair it. And what impressed us the most was his eye towards safety! When our spring broke, it went through our wall which such force because there was no safety cable in it. Danny knew this was a necessity for us. I would highly recommend him not just for his know how, but for his well-mannered nature.

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Danny S Service Provided:
Garage Door Repair

Product:
Springs

Service Technician Team : Danny S
Review:

I was delighted to have my garage door opener replaced by Danny. He was very good in helping me make my decision and did the work immediately thereafter. I would definitely recommend both him and the company. Diane

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Danny S Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team : Danny S
Review:

We recently had new garage doors & opener installed ( on one of the colder days this winter) Our installers, Michael Chaparro & Shane Fazal were fantastic. They arrived on time after sending a text, worked diligently( especially in the cold) & fully explained and answered all our questions. They conducted themselves very professionally. We would also like to make a "Shout Out" to Israel Hixson who got this ball started. We knew we needed new doors which he help us navigate but he also patiently helped repair our very old ones until the new ones arrived. All the guys who came to our home went above & beyond in assisting us. Thank you

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Shane F Service Provided:
Install Garage Doors

Product:
Garage Door Opener

Door Installation Team: Shane F
Review:

I called Precision on a Wednesday and on Thursday I had a new garage door opener. My installer, Israel was knowledgeable, courteous and explained everything. The work was performed immediately and care was taken to leave no debris. Israel helped to program the phone app and answered all my questions and concerns. He asked several times about any other information he could provide. I will continue to use precision door and will recommend the company.

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Israel H Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team : Israel H
Review:

George arrived on time. He thoroughly reviewed my garage door, motor and key pad. I had called because the key pad had stopped working. He was very patient in explaining everything he looked at, it’s condition and relative health of the whole system. Finally he replaced the key pad. George was friendly and careful with his work. I would recommend George and Precision.

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George A Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Service Technician Team : George A
Review:

Excellent service from the first phone call. The technician Danny Salas was informative giving options, timely, pleasant and above all did a great job!!

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Danny S Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Service Technician Team : Danny S
Review:

Superior service. Highly recommend.Technician Danny Salas was above and beyond my expectations. He was informative,meticulous,punctual ,pleasant. Offered choices with no pressure. Worked diligently Answered all questions. Soooo helpful!!!

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Danny S Service Provided:
Garage Door Opener Install

Service Technician Team : Danny S
Review:

Price was right, work was done right. Israel did great installation job of new lift engine and springs. Very friendly, easy to work with, explained it all, and didn’t mind me watching and learning ( I usually am a do it yourself guy). Would recommend to others. Wore mask even tho vaccinated, which is great policy.

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Israel H Service Provided:
Garage Door Opener Install

Product:
Springs

Service Technician Team : Israel H
Review:

Professional, reliable good quality service.

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Danny S Service Provided:
Broken Garage Door Spring Repair

Service Technician Team : Danny S
Review:

We had our new garage door installed today. The installation crew was nice, efficient and professional. They answered all of our questions and helped us set up the app on our phones. The company keeps in touch with you while you are waiting for your products to be manufactured and delivered/installed the door sooner than estimated. Everything scheduled was prompt and on time.

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A Response from: Doug

Hi Joshua! Thank you for leaving a review! Reviews like this help homeowners know Precision is a name you can trust for your garage door installation. The technology in today's garage door openers really make managing your garage door very simple, right from the palm of your hand. Thanks for choosing Precision.

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

We have been eating our garage door repaired since we moved in and when I got a coupon in our latest Val Pak I decided to call. The technician came out on time and called to her three times before he arrived to give me his estimated time of arrival. When he got here, he was clear, concise and did a lot of work for us. We are so happy with how the door is working now.

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Danny S Service Provided:
Garage Door Repair

Product:
Opener

Service Technician Team : Danny S
Review:

Danny S. did a fantastic job installing my garage door opener. He was on time, knowlegeable, friendly & efficient. Highly recommend and would use Precision again !! Thanks Danny !

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Danny S Service Provided:
Garage Door Opener Install

Product:
Opener

Service Technician Team : Danny S
Review:

Very satisfied with your prompt service and your technicians, Israel and Jacob. They were tremendous. Courteous, knowledgeable, helpful, instructive, professional and experts at removing our old system and installing this new one. They replaced everything. I could praise them all day but i think you realize our appreciation with what I have said. Five stars all the way. Lived here 40 yrs. and have had a number of garage door companies but none as good as you. Glad i found you.

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A Response from: Doug

Hi Tom! We want to give you 5 stars all the way for leaving such a wonderful review! Israel and Jacob are great members of the Precision team, so we appreciate you taking the time to acknowledge their skills and professionalism. Thanks for choosing Precision!

Israel H Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Service Technician Team : Israel H
Review:

Very impressed with Precision! The technician was friendly, efficient, and knowledgeable, and made it easy to figure out how to address the issues with my garage door within my budget. The installation was done quickly and well, and I’m very happy with the end result.

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A Response from: Doug

Hi there! We're so glad we were able to help you with your garage door issue. Offering different options for repair allow homeowners to make a decision they feel confident about. Thank you for choosing Precision!

John Aaron Service Provided:
Garage Door Repair

Product:
Opener

Location Leader: John Aaron
Review:

Excellent service on my garage door. The technician diagnosed and repaired the issue

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Israel H Service Provided:
Garage Door Opener Repair

Service Technician Team : Israel H
Review:

Rob was a great technician who was detailed and walked me through every step of the process. Prices were affordable and fair also !

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A Response from: Doug

Hey Shawn! Thank you for taking the time to acknowledge Rob's skills and professionalism. Communicating with homeowners about possible solutions can help homeowners know Precision is a name you can trust!

Rob W Service Provided:
Broken Garage Door Spring Repair

Location Leader: Rob W
Review:

Israel was extremely professional, courteous, timely and knowledgeable. He assessed the situation with our garage doors and the proceeded to repair them. I was extremely pleased with Israel and would highly recommend him and Precision Doors! Thank you!

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A Response from: Doug

Hello Faith! Israel is a great member of the Precision team and we really appreciate you taking the time to acknowledge his skills and professionalism! Thank you for choosing Precision!

Israel H Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Service Technician Team : Israel H
Review:

John Aaron was fantastic in replacing my garage door springs, rollers and safety wire. He was punctual and professional and cleaned up when finished. I would recommend him and Precision for any garage door problem.

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John Aaron Service Provided:
Broken Garage Door Spring Repair

Location Leader: John Aaron
Review:

Your technician Israel Hixon immediately found the problem with my keypad fixed it and also replaced my dead back-up Battery. In addition, he explained and showed me exactly how to operate my inside control. He also inspected both garage door operations and give me quick analysis. As a former owner of a business myself, he represented your company well. I would want him on my company team. Good luck to you Israel. Thank you. Bob Sarcona

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A Response from: Doug

Bob, this is a wonderful review! Israel is a great member of the Precision team and we appreciate you taking the time to acknowledge his skills and professionalism. By doing a thorough inspection of your complete garage door system, you save time and money! Thank you for choosing Precision!

Israel H Service Provided:
Garage Door Opener Repair

Service Technician Team : Israel H
Review:

One of my garage door springs broke. I was initially quoted to have the 2 springs replaced for $ 253.10 with $50.00 off as per your Valpak flyer. I'm a senior citizen but as per Andre, only one discount can be honored. Then apparently, Andre said these springs he initially brought are smaller. He changed these with bigger springs costing $179 each. This time my bill went up to $409.52, a difference of $156.42 from the previous quote. Yes, I agreed to have this done since he was already there and that's all he did, just plainly changed the springs. I remember, 5 years ago, these springs were replaced by another company, tune up was done, pulleys, rollers and cables replaced for a total of $299.00. Now I'm wondering, was the plain springs replacement for $409.52 with already the $50.00 discount reasonable for a senior citizen?

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Was greatly pleased by the service received by Precision. Their technician, Danny, was very knowledgeable and did an incredible job. It was a pleasure meeting an speaking with him. I would recommend this company to anyone who needs garage door service.

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A Response from: Doug

Thanks for the review, Owen! Reviews like this help homeowners know Precision is a name you can trust!

Danny S Service Provided:
Garage Door Opener Repair

Service Technician Team : Danny S
Review:

Replaced a broken spring, used Precision. Danny Salas was my tech and explained everything that needed to be done as well as the price. Job was done less than an hour and he was pleasant and friendly and answered all my questions. Great job!

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A Response from: Doug

Thanks for the review, Rob! We think it's important that our technicians clearly explain the issues, possible solutions and cost, and review the completed work with the homeowner. Honest conversations help homeowners know that Precision is a name you can trust!

Danny S Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : Danny S
Review:

Excellent service. Very competent and courteous technician.

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A Response from: Doug

Thanks for the review, Jeffrey! We appreciate you taking the time to share your experience with Precision. Reviews from satisfied customers help homeowners know Precision is a name you can trust.

Rob W Service Provided:
Garage Door Repair

Location Leader: Rob W
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Precision Overhead Garage Door Service
Office: (516) 927-8686
115 Newtown Road
Plainview, NY 11803
Precision Overhead Garage Door Service
Office: (631) 494-3195
427 Lincoln Street
Unit D

Riverhead, NY 11901

Licenses

Suffolk County HIC
#54225-H
Nassau County HIC
H16061400