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Read what people are saying
about Precision Garage Door in:

Southampton, NY

Precision Garage Door of Long Island
has received 21 reviews, averaging 4.81 Stars:
1 2 3 4 5
Review:

Excellent

- Nancy Ross

Jesse C Service Provided:

Garage Door Opener Repair


Product:

Remotes / Keypad


Service Technician Team : Jesse C
Review:

Jesse & helper were absolutely amazing. Great representatives for your business.

- Michael Deluca

Jesse C Service Provided:

Garage Door Repair


Product:

Garage Door Opener


Service Technician Team : Jesse C
Review:

Best service experience I've ever had with any company. I called them at 4:00 on a Saturday, and they had a repairman at my house by 12:30 on Sunday. They sent multiple texts to let me know how I could contact them, and who the repair technician would be. Their technician Jesse could not have been nicer or more professional, and he did the repairs quickly and for a reasonable price. I wholeheartedly recommend Precision Door Service.

- Ben Rosenfeld

A Response from: Doug

Hi Ben! Thanks for choosing Precision! We appreciate you taking the time to acknowledge Jesse's skills and professionalism. We love to hear about the impression our technicians make while repairing a garage door. We look forward to helping with any future garage door repairs!

Jesse C Service Provided:

Garage Door Opener Repair


Service Technician Team : Jesse C
Review:

I couldn't be happier with the service I received from Precision. I did not have a recommendation, so I searched the internet and discovered this company and called them. Without any difficulty, I was able to reach a representative. I was able to schedule an appointment at a convenient time and within a reasonable timeframe. I was given a 4 hour window when the service person would arrive. The technician, Jesse Cole, called when he was 1/2 hour away to let me know he was in the area. (It was also at the earlier part of the window, which was a plus.) His evaluation of the issue was thorough and very credible. He gave me four different estimates, each with different options, from which to choose. He clearly explained each one to me. I gave the approval to proceed with the work. Jesse told me it would take about 2 hours, which is exactly what it took. The work was completed to my extreme satisfaction, and the job site was cleaned up thoroughly. I am very pleased with the service provided and would highly recommend them.

- Michael Niceberg

A Response from: Doug

Hi Michael! Thank you for such a wonderful review regarding your recent experience with Precision and Jesse as your technician! Reviews like this help homeowners know that Precision is a name you can trust for your garage door repair. We have live representatives to answer your calls to make sure your garage door issue is resolved quickly!

Jesse C Service Provided:

Garage Door Opener Install


Product:

Opener


Service Technician Team : Jesse C
Review:

Had to wait a week to get an appointment. Received numerous annoying emails and text messages about irrelevant info regarding the salesperson —- only to have an inexperienced fellow come out to tell me that he can’t replace the exact door and cannot replace the track to heavy duty —- the issue is that he had no answers and had to call his office to get answers. If that were the case - who ever he spoke to in the office should have spoken directly to me at the time of my original call to figure out that they could not replace with the same exact door.... I assume they wanted to push whatever door manufacturer they wanted to, not realizing that we have another garage door to match.

- Bill Handakas

Jesse C Service Provided:

Install Garage Doors


Product:

Garage Doors


Service Technician Team : Jesse C
Review:

Precision Door Service provided very responsive and outstanding service. Their technician Jesse was terrific. He identified the problem quickly and explained various options for repair/replacement. He was able to fix the problem so everything works as good as new. I cannot say enough great things about Precision. If I ever have any other problems in the future, I will absolutely use Precision again.

- Chris Casciato

A Response from: Doug

Hi Chris! Thanks for the kind words about your experience with Precision! Giving homeowners options for repair and replacement helps you make decisions you are happy with! We look forward to helping you with any future garage door needs.

Jesse C Service Provided:

Garage Door Repair


Product:

Rollers


Service Technician Team : Jesse C
Review:

Lovely guy, arrived on time, fixed everything promptly.

- Amanda Taylor

Jesse C Service Provided:

Garage Door Opener Install


Product:

Rollers


Service Technician Team : Jesse C
Review:

Outstanding service from the first phone contact to the completion of the service call. I have suffered through unsatisfactory experiences with other Liftmaster dealers but your company restored my faith in what top notch customer service is all about. The initial phone contact person was friendly and efficient, the technician arrived on time, was very informative and explained every thing he found and the work he provided. The email confirmations throughout the process were helpful and timely. I only wish I knew about your company earlier during my ownership of the LIftmaster doors.

- Stephen Lioce

A Response from: Doug

Thanks for the review, Stephen! Customer satisfaction is extremely important to us, from the very first phone call to the garage door repair. Glad we could restore your faith in LiftMaster products. Thank you for choosing Precision Garage Door.

Service Provided:

Garage Door Repair


Review:

!!

- Steve Loebs

Service Provided:

Install Garage Doors


Review:

Terrific, timely service by a highly trained technician. Thanks.

- JBR

Jesse C Service Provided:

Garage Door Opener Install


Product:

Belt Drive Garage Door Opener


Service Technician Team : Jesse C
Review:

Excellent, fast and very capable

- Joann Hackett

Jesse C Service Provided:

Garage Door Opener Repair


Service Technician Team : Jesse C
Review:

An extremely efficient operation...The tech ( Jesse ) was excellent excellent he was friemdly and meticuous in searching out the problem...explained the options available and made the entire process simple.

- Joseph Formisano

Jesse C Service Provided:

Garage Door Repair


Product:

Garage Doors


Service Technician Team : Jesse C
Review:

I called for service because of BBB rating, Dan’s papers review and that you were in Riverhead— I have had many good experiences with service providers located there, doing good work at reasonable cost, and it is relatively nearby (I am in SH). I had a somewhat novel and difficult problem, and your technician Robert was just terrific; he was able to diagnose the likely problem quickly, and came up with many creative ideas to attack the problem, and just wouldn’t give up despite the first 5-6 ideas not panning out. I admire both his creativity and his persistence in seeking a solution, and he did hit on just the right thing—and all of this during constant rain.He is a very dedicated and valuable employee.

- Michael Zinder

Rob W Service Provided:

Garage Door Repair


Location Leader: Rob W
Review:

Professional service and a knowledgeable technician, would highly recommend!

- Charlie Butler

Jesse C Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Service Technician Team : Jesse C
Review:

Very pleased Jesse was knowledgeable Polite He worked efficiently I had an entire new system installed ( except the actual door) Everything new

- Phyllis Griesmer

Jesse C Service Provided:

Garage Door Repair


Service Technician Team : Jesse C
Review:

I’m so happy with my new garage system. Robert did a wonderful job , very professional. Thanks so much!

- Wendy Gottlleb

Rob W Service Provided:

Garage Door Opener Install


Product:

Opener


Location Leader: Rob W
Review:

Friendly people to deal with. My door was delivered and professionally installed on time as promised. Installers made sure I knew everything about the door electronics and maintenance before they left. Happy with the quality of the product too.

- Mark Mcclain

John Aaron Service Provided:

Install Garage Doors


Product:

Garage Doors


Location Leader: John Aaron
Review:

John and Rob swung by to give me an estimate to replace doors and openers. Very professional, as they looked at my set up now to see if repair was warranted on old doors. Pointing out issues that I wasn’t even aware of which led me to setting up ordering and purchasing both doors and openers for replacement. Next step is install when doors are in after measurements were taken.

- Andy Vogeney

John Aaron Service Provided:

Install Garage Doors


Product:

Garage Doors


Location Leader: John Aaron
Review:

Fast, completely responsive customer service, diligent repairmen, excellent customer oriented focus

- Joann Hackett

Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Review:

From my initial call to the Precision Door Service office to the completion of the work, my experience was professional, pleasant and timely. Precision was able to give me a same day appointment which was greatly appreciated. The technicians, Brendan and Jesse, were courteous, respectful and efficient. They explained and demonstrated everthing clearly, in terms I could easily understand. They both were great. If I could, I'd give them a 10 and should the opportunity arise, I wouldn't hesitate to recommend Precidion to friends and family. Unfortunately, poor service is very common today so it was a breath of fresh air to work with Precision!

- Mallie Gregory

Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Review:

Hunter could not have been friendlier or more efficient. Was on time and quickly got my entire unit (motor, sensors, keypads, and remotes) replaced. Hopefully will not need to call them again soon, but i highly endorse these folks if you have issues.

- Charles Fulford

Service Provided:

Garage Door Repair


Product:

Garage Door Opener


Huntington / Smithtown Area

(631) 482-7236

(631) 482-7236
Babylon / Bay Shore Area

(631) 482-7236

(631) 482-7236
Port Jefferson Area

(631) 779-1182

(631) 779-1182
Riverhead Area

(631) 779-1182

(631) 779-1182
Brookhaven Area

(631) 779-1182

(631) 779-1182
Hempstead Area

(516) 360-0045

(516) 360-0045
North Hempstead Area

(516) 360-0045

(516) 360-0045
Oyster Bay Area

(516) 360-0045

(516) 360-0045
Massapequa Area

(516) 360-0045

(516) 360-0045
Southold Area

(631) 779-1182

(631) 779-1182
Southampton Area

(631) 779-1182

(631) 779-1182
East Hampton Area

(631) 779-1182

(631) 779-1182
Precision Overhead Garage Door Service
Office: (516) 927-8686
115 Newtown Road
Plainview, NY 11803
Precision Overhead Garage Door Service
Office: (631) 494-3195
427 Lincoln Street
Unit D

Riverhead, NY 11901

Licenses

Suffolk County HIC
#54225-H
Nassau County HIC
H16061400