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Read what people are saying
about Precision Garage Door in:

Southampton, NY

Precision Garage Door of Long Island
has received 36 reviews, averaging 4.81 Stars:
1 2 3 4 5
Review:

My Sunday emergency phone call to Precision was promptly returned and technician whom scheduled called me and asked if he could arrive at my home even prior to my appointment. Jesse Cole arrived in truck with professional logo and greeted me with respect. He diagnosed the situation and immediately presented me with three options to choose from regarding the repair solutions. He explained the short, medium and long term solutions without sales pressure. The repair was done within an hour with perfection!

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Jesse C Service Provided:
Garage Door Repair

Service Technician Team : Jesse C
Review:

Fast friendly fair prices

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Jesse C Service Provided:
Garage Door Repair

Service Technician Team : Jesse C
Review:

Awesome service. Andrew was friendly and easily explained the problem with our garage door. Definitely the garage door company to use

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Andrew D Service Provided:
Garage Door Repair

Service Technician Team : Andrew D
Review:

Excellent service and workmanship

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Jeff R Service Provided:
Install Garage Doors

Product:
Garage Doors

Door Installation Team: Jeff R
Review:

Quick response.Very personable young man,Matthew,quick work at a fair price.

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Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Review:

Very prompt, and knowledgeable

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Jesse C Service Provided:
Garage Door Repair

Service Technician Team : Jesse C
Review:

Service technician was extremely professional and very kind. Arrived at the promised time and gave us three options for the repair. Once selected the repair was completed in minutes. Therein lies the reason for a 3 star and not a 5 star rating. The repair took less than 10 minutes with tree basic parts and yet the bill was over $500. Just felt this was a little expensive for such a repair.

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Danny S Service Provided:
Garage Door Repair

Service Technician Team : Danny S
Review:

Excellent, efficient, and friendly service. Easy to book and the service technician, Jesse, arrived on time. He quickly diagnosed the problem I had with both my keypad and remote. He replaced the broken parts and reprogrammed the remotes. The cost was reasonable and I recommend this compa

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Jesse C Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Service Technician Team : Jesse C
Review:

I recently had the need for Precision's services. They immediately responded to my request for services and provided regular updates on the day and timing of their arrival. I found the technician, Danny, to be knowledgeable, efficient and very pleasant. I recommend Precision without reservation.

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Danny S Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Service Technician Team : Danny S
Review:

Precision and Andrew the tech were both extremely professional. I love the fact that they are constantly updating you before, during and after the service call. I will definitely be using Precision again!

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Andrew D Service Provided:
Garage Door Repair

Service Technician Team : Andrew D
Review:

Excellent service. Thank you for a quick appointment and excellent repairman.

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Rob W Service Provided:
Garage Door Repair

Location Leader: Rob W
Review:

This was one of the best customer service experience I’ve had in years! Called Precision due to their great reviews, as our garage door had stopped working. I was shocked that I was able to not only get a same day appointment but also that our technician, Rob, was there within 90 minutes of my call. From there, he diagnosed the problem quickly, gave me a reasonable quote and repaired the door in a half hour. And he couldn’t have been a nicer guy! We’ve been wanting to ultimately replace the door, and I’ve already hired them to do that . Highly recommend this company! I’m not used to this level of service from any company, especially during these last two pandemic years.

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Rob W Service Provided:
Garage Door Repair

Location Leader: Rob W
Review:

Quick response. Service technician is knowledgeable and friendly.

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Jesse C Service Provided:
Garage Door Repair

Service Technician Team : Jesse C
Review:

Thanks for going out of your way to accommodate our schedule and meet and handle the door problem. Robert was outstanding. A real asset to your company.

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Rob W Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Location Leader: Rob W
Review:

Quick and professional service. Only negative is that you have our last name misspelled so you wouldn't be able to find us in your records for the future: it is Rung; doesn't begin with a W. Thanks, Patricia Rung, Southampton, NY

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Jesse C Service Provided:
Garage Door Repair

Service Technician Team : Jesse C
Review:

Excellent

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Jesse C Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Service Technician Team : Jesse C
Review:

Jesse & helper were absolutely amazing. Great representatives for your business.

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Jesse C Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Service Technician Team : Jesse C
Review:

Best service experience I've ever had with any company. I called them at 4:00 on a Saturday, and they had a repairman at my house by 12:30 on Sunday. They sent multiple texts to let me know how I could contact them, and who the repair technician would be. Their technician Jesse could not have been nicer or more professional, and he did the repairs quickly and for a reasonable price. I wholeheartedly recommend Precision Door Service.

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A Response from: Doug

Hi Ben! Thanks for choosing Precision! We appreciate you taking the time to acknowledge Jesse's skills and professionalism. We love to hear about the impression our technicians make while repairing a garage door. We look forward to helping with any future garage door repairs!

Jesse C Service Provided:
Garage Door Opener Repair

Service Technician Team : Jesse C
Review:

I couldn't be happier with the service I received from Precision. I did not have a recommendation, so I searched the internet and discovered this company and called them. Without any difficulty, I was able to reach a representative. I was able to schedule an appointment at a convenient time and within a reasonable timeframe. I was given a 4 hour window when the service person would arrive. The technician, Jesse Cole, called when he was 1/2 hour away to let me know he was in the area. (It was also at the earlier part of the window, which was a plus.) His evaluation of the issue was thorough and very credible. He gave me four different estimates, each with different options, from which to choose. He clearly explained each one to me. I gave the approval to proceed with the work. Jesse told me it would take about 2 hours, which is exactly what it took. The work was completed to my extreme satisfaction, and the job site was cleaned up thoroughly. I am very pleased with the service provided and would highly recommend them.

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A Response from: Doug

Hi Michael! Thank you for such a wonderful review regarding your recent experience with Precision and Jesse as your technician! Reviews like this help homeowners know that Precision is a name you can trust for your garage door repair. We have live representatives to answer your calls to make sure your garage door issue is resolved quickly!

Jesse C Service Provided:
Garage Door Opener Install

Product:
Opener

Service Technician Team : Jesse C
Review:

Had to wait a week to get an appointment. Received numerous annoying emails and text messages about irrelevant info regarding the salesperson —- only to have an inexperienced fellow come out to tell me that he can’t replace the exact door and cannot replace the track to heavy duty —- the issue is that he had no answers and had to call his office to get answers. If that were the case - who ever he spoke to in the office should have spoken directly to me at the time of my original call to figure out that they could not replace with the same exact door.... I assume they wanted to push whatever door manufacturer they wanted to, not realizing that we have another garage door to match.

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Jesse C Service Provided:
Install Garage Doors

Product:
Garage Doors

Service Technician Team : Jesse C
Review:

Precision Door Service provided very responsive and outstanding service. Their technician Jesse was terrific. He identified the problem quickly and explained various options for repair/replacement. He was able to fix the problem so everything works as good as new. I cannot say enough great things about Precision. If I ever have any other problems in the future, I will absolutely use Precision again.

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A Response from: Doug

Hi Chris! Thanks for the kind words about your experience with Precision! Giving homeowners options for repair and replacement helps you make decisions you are happy with! We look forward to helping you with any future garage door needs.

Jesse C Service Provided:
Garage Door Repair

Product:
Rollers

Service Technician Team : Jesse C
Review:

Lovely guy, arrived on time, fixed everything promptly.

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Jesse C Service Provided:
Garage Door Opener Install

Product:
Rollers

Service Technician Team : Jesse C
Review:

Outstanding service from the first phone contact to the completion of the service call. I have suffered through unsatisfactory experiences with other Liftmaster dealers but your company restored my faith in what top notch customer service is all about. The initial phone contact person was friendly and efficient, the technician arrived on time, was very informative and explained every thing he found and the work he provided. The email confirmations throughout the process were helpful and timely. I only wish I knew about your company earlier during my ownership of the LIftmaster doors.

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A Response from: Doug

Thanks for the review, Stephen! Customer satisfaction is extremely important to us, from the very first phone call to the garage door repair. Glad we could restore your faith in LiftMaster products. Thank you for choosing Precision Garage Door.

Service Provided:
Garage Door Repair

Review:

!!

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Service Provided:
Install Garage Doors

Review:

Terrific, timely service by a highly trained technician. Thanks.

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Jesse C Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Service Technician Team : Jesse C
Review:

Excellent, fast and very capable

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Jesse C Service Provided:
Garage Door Opener Repair

Service Technician Team : Jesse C
Review:

An extremely efficient operation...The tech ( Jesse ) was excellent excellent he was friemdly and meticuous in searching out the problem...explained the options available and made the entire process simple.

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Jesse C Service Provided:
Garage Door Repair

Product:
Garage Doors

Service Technician Team : Jesse C
Review:

I called for service because of BBB rating, Dan’s papers review and that you were in Riverhead— I have had many good experiences with service providers located there, doing good work at reasonable cost, and it is relatively nearby (I am in SH). I had a somewhat novel and difficult problem, and your technician Robert was just terrific; he was able to diagnose the likely problem quickly, and came up with many creative ideas to attack the problem, and just wouldn’t give up despite the first 5-6 ideas not panning out. I admire both his creativity and his persistence in seeking a solution, and he did hit on just the right thing—and all of this during constant rain.He is a very dedicated and valuable employee.

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Rob W Service Provided:
Garage Door Repair

Location Leader: Rob W
Review:

Professional service and a knowledgeable technician, would highly recommend!

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Jesse C Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team : Jesse C
Review:

Very pleased Jesse was knowledgeable Polite He worked efficiently I had an entire new system installed ( except the actual door) Everything new

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Jesse C Service Provided:
Garage Door Repair

Service Technician Team : Jesse C
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North Hempstead Area

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Oyster Bay Area

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Massapequa Area

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Southold Area

(631) 779-1182

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Southampton Area

(631) 779-1182

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East Hampton Area

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Precision Overhead Garage Door Service
Office: (516) 927-8686
115 Newtown Road
Plainview, NY 11803
Precision Overhead Garage Door Service
Office: (631) 494-3195
427 Lincoln Street
Unit D

Riverhead, NY 11901

Licenses

Suffolk County HIC
#54225-H
Nassau County HIC
H16061400