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about Precision Garage Door in:
Southampton, NY
Precision Garage Door of Long Islandhas received 29 reviews, averaging 4.83 Stars:
Southampton, NY
Product:
Service Technician Team : Jesse C
Southampton, NY
I recently had the need for Precision's services. They immediately responded to my request for services and provided regular updates on the day and timing of their arrival. I found the technician, Danny, to be knowledgeable, efficient and very pleasant. I recommend Precision without reservation.
- Dennis Shiel
Product:
Service Technician Team : Danny S
Southampton, NY
Precision and Andrew the tech were both extremely professional. I love the fact that they are constantly updating you before, during and after the service call. I will definitely be using Precision again!
- Joseph Rugg
Southampton, NY
Excellent service. Thank you for a quick appointment and excellent repairman.
- Mike Stubelek
Southampton, NY
This was one of the best customer service experience I’ve had in years! Called Precision due to their great reviews, as our garage door had stopped working. I was shocked that I was able to not only get a same day appointment but also that our technician, Rob, was there within 90 minutes of my call. From there, he diagnosed the problem quickly, gave me a reasonable quote and repaired the door in a half hour. And he couldn’t have been a nicer guy! We’ve been wanting to ultimately replace the door, and I’ve already hired them to do that . Highly recommend this company! I’m not used to this level of service from any company, especially during these last two pandemic years.
- Rich Klein
Southampton, NY
Quick response. Service technician is knowledgeable and friendly.
- Steve Lenger
Southampton, NY
Thanks for going out of your way to accommodate our schedule and meet and handle the door problem. Robert was outstanding. A real asset to your company.
- Joe Gosiewski
Southampton, NY
Quick and professional service. Only negative is that you have our last name misspelled so you wouldn't be able to find us in your records for the future: it is Rung; doesn't begin with a W. Thanks, Patricia Rung, Southampton, NY
- David Rung
Southampton, NY
Excellent
- Nancy Ross
Product:
Service Technician Team : Jesse C
Southampton, NY
Jesse & helper were absolutely amazing. Great representatives for your business.
- Michael Deluca
Southampton, NY
Best service experience I've ever had with any company. I called them at 4:00 on a Saturday, and they had a repairman at my house by 12:30 on Sunday. They sent multiple texts to let me know how I could contact them, and who the repair technician would be. Their technician Jesse could not have been nicer or more professional, and he did the repairs quickly and for a reasonable price. I wholeheartedly recommend Precision Door Service.
- Ben Rosenfeld
Hi Ben! Thanks for choosing Precision! We appreciate you taking the time to acknowledge Jesse's skills and professionalism. We love to hear about the impression our technicians make while repairing a garage door. We look forward to helping with any future garage door repairs!
Southampton, NY
I couldn't be happier with the service I received from Precision. I did not have a recommendation, so I searched the internet and discovered this company and called them. Without any difficulty, I was able to reach a representative. I was able to schedule an appointment at a convenient time and within a reasonable timeframe. I was given a 4 hour window when the service person would arrive. The technician, Jesse Cole, called when he was 1/2 hour away to let me know he was in the area. (It was also at the earlier part of the window, which was a plus.) His evaluation of the issue was thorough and very credible. He gave me four different estimates, each with different options, from which to choose. He clearly explained each one to me. I gave the approval to proceed with the work. Jesse told me it would take about 2 hours, which is exactly what it took. The work was completed to my extreme satisfaction, and the job site was cleaned up thoroughly. I am very pleased with the service provided and would highly recommend them.
- Michael Niceberg
Hi Michael! Thank you for such a wonderful review regarding your recent experience with Precision and Jesse as your technician! Reviews like this help homeowners know that Precision is a name you can trust for your garage door repair. We have live representatives to answer your calls to make sure your garage door issue is resolved quickly!
Southampton, NY
Had to wait a week to get an appointment. Received numerous annoying emails and text messages about irrelevant info regarding the salesperson —- only to have an inexperienced fellow come out to tell me that he can’t replace the exact door and cannot replace the track to heavy duty —- the issue is that he had no answers and had to call his office to get answers. If that were the case - who ever he spoke to in the office should have spoken directly to me at the time of my original call to figure out that they could not replace with the same exact door.... I assume they wanted to push whatever door manufacturer they wanted to, not realizing that we have another garage door to match.
- Bill Handakas
Southampton, NY
Precision Door Service provided very responsive and outstanding service. Their technician Jesse was terrific. He identified the problem quickly and explained various options for repair/replacement. He was able to fix the problem so everything works as good as new. I cannot say enough great things about Precision. If I ever have any other problems in the future, I will absolutely use Precision again.
- Chris Casciato
Hi Chris! Thanks for the kind words about your experience with Precision! Giving homeowners options for repair and replacement helps you make decisions you are happy with! We look forward to helping you with any future garage door needs.
Southampton, NY
Lovely guy, arrived on time, fixed everything promptly.
- Amanda Taylor
Southampton, NY
Outstanding service from the first phone contact to the completion of the service call. I have suffered through unsatisfactory experiences with other Liftmaster dealers but your company restored my faith in what top notch customer service is all about. The initial phone contact person was friendly and efficient, the technician arrived on time, was very informative and explained every thing he found and the work he provided. The email confirmations throughout the process were helpful and timely. I only wish I knew about your company earlier during my ownership of the LIftmaster doors.
- Stephen Lioce
Thanks for the review, Stephen! Customer satisfaction is extremely important to us, from the very first phone call to the garage door repair. Glad we could restore your faith in LiftMaster products. Thank you for choosing Precision Garage Door.
Southampton, NY
!!
- Steve Loebs
Southampton, NY
Terrific, timely service by a highly trained technician. Thanks.
- Joel Rudin
Product:
Service Technician Team : Jesse C
Southampton, NY
Excellent, fast and very capable
- Joann Hackett
Southampton, NY
An extremely efficient operation...The tech ( Jesse ) was excellent excellent he was friemdly and meticuous in searching out the problem...explained the options available and made the entire process simple.
- Joseph Formisano
Southampton, NY
I called for service because of BBB rating, Dan’s papers review and that you were in Riverhead— I have had many good experiences with service providers located there, doing good work at reasonable cost, and it is relatively nearby (I am in SH). I had a somewhat novel and difficult problem, and your technician Robert was just terrific; he was able to diagnose the likely problem quickly, and came up with many creative ideas to attack the problem, and just wouldn’t give up despite the first 5-6 ideas not panning out. I admire both his creativity and his persistence in seeking a solution, and he did hit on just the right thing—and all of this during constant rain.He is a very dedicated and valuable employee.
- Michael Zinder
Southampton, NY
Professional service and a knowledgeable technician, would highly recommend!
- Charlie Butler
Product:
Service Technician Team : Jesse C
Southampton, NY
Very pleased Jesse was knowledgeable Polite He worked efficiently I had an entire new system installed ( except the actual door) Everything new
- Phyllis Griesmer
Southampton, NY
I’m so happy with my new garage system. Robert did a wonderful job , very professional. Thanks so much!
- Wendy Gottlleb
Southampton, NY
Friendly people to deal with. My door was delivered and professionally installed on time as promised. Installers made sure I knew everything about the door electronics and maintenance before they left. Happy with the quality of the product too.
- Mark Mcclain
Southampton, NY
John and Rob swung by to give me an estimate to replace doors and openers. Very professional, as they looked at my set up now to see if repair was warranted on old doors. Pointing out issues that I wasn’t even aware of which led me to setting up ordering and purchasing both doors and openers for replacement. Next step is install when doors are in after measurements were taken.
- Andy Vogeney
Southampton, NY
Fast, completely responsive customer service, diligent repairmen, excellent customer oriented focus
- Joann Hackett
Product:
Southampton, NY
From my initial call to the Precision Door Service office to the completion of the work, my experience was professional, pleasant and timely. Precision was able to give me a same day appointment which was greatly appreciated. The technicians, Brendan and Jesse, were courteous, respectful and efficient. They explained and demonstrated everthing clearly, in terms I could easily understand. They both were great. If I could, I'd give them a 10 and should the opportunity arise, I wouldn't hesitate to recommend Precidion to friends and family. Unfortunately, poor service is very common today so it was a breath of fresh air to work with Precision!
- Mallie Gregory
Product:
Southampton, NY
Hunter could not have been friendlier or more efficient. Was on time and quickly got my entire unit (motor, sensors, keypads, and remotes) replaced. Hopefully will not need to call them again soon, but i highly endorse these folks if you have issues.
- Charles Fulford
Product:
(631) 482-7236
(631) 482-7236(631) 482-7236
(631) 482-7236(631) 779-1182
(631) 779-1182(631) 779-1182
(631) 779-1182(631) 779-1182
(631) 779-1182(516) 360-0045
(516) 360-0045(516) 360-0045
(516) 360-0045(516) 360-0045
(516) 360-0045(516) 360-0045
(516) 360-0045(631) 779-1182
(631) 779-1182(631) 779-1182
(631) 779-1182(631) 779-1182
(631) 779-1182Office: (631) 494-3195
427 Lincoln Street
Unit D
Riverhead, NY 11901
Licenses
Suffolk County HIC#54225-H
Nassau County HIC
H16061400
Excellent, efficient, and friendly service. Easy to book and the service technician, Jesse, arrived on time. He quickly diagnosed the problem I had with both my keypad and remote. He replaced the broken parts and reprogrammed the remotes. The cost was reasonable and I recommend this compa
- Henry