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about Precision Garage Door in:
West Islip, NY
Precision Garage Door of Long Islandhas received 27 reviews, averaging 4.96 Stars:
West Islip, NY
West Islip, NY
I chose Precision, from ads I saw on the internet. Although I didn't purchase my door from Precision, I didn't want to use the original company to repair what they installed initially. It was a horror show from the beginning! I was fed up with their tardiness and lack of professionalism and excuses. Anyway, I called Precision and made an appointment. They got back to me in less than an a half hour and scheduled me for later that day, then called me back to let me know they would be here in 25 minutes. Dave the mechanic showed up on time, reviewed my problem, gave me an estimate and proceeded to fix the problem! Although fixed, he suggested some additional work that would prevent the problem from reoccurring. Dave was very professional, knowledgeable and courteous! I would have him back anytime, in fact, I insist he be my personal "garage door Mechanic!"
- Robert Conforte
West Islip, NY
great job came early like i wanted,very quick, worker was very nice and easy to talk to. great company.
- Arthur Katt
West Islip, NY
From the moment your technician George got here, we received professional, neat, courteous service. He went above and beyond to explain the app and navigate its installation and usage. I have nothing but good things to say about your company. One last mention the receptionist I called for service was awesome also
- Len Lapinta
Product:
Service Technician Team : George A
West Islip, NY
It's always a panic when the garage door won't open! Once I saw the cable and spring snapped, I knew I needed the professionals. Precision had great reviews, so I immediately scheduled an appointment online for the next day. The rep Isaac arrived promptly within the scheduled timeframe. He was so professional and thorough in diagnosing and explaining the problem, and subsequently reviewing the cost of services. Work was completed promptly and efficiently. Isaac is a kind and friendly gentleman who represents your company well. I would definitely recommend Precision to friends and family.
- Denise
West Islip, NY
Cory was excellent. Very pleasant and helpful. He was also very knowledgeable about the product. He went out of his way to be sure I understood the repairs he and his assistant were doing.
- Pat Lewis
West Islip, NY
Professional, knowledgeable and courteous, Mr. Hixson was explicitly throughout the project. Mr. Hixson is a valuable asset in the company.
- Rubin Carabello
Product:
Service Technician Team : Israel H
West Islip, NY
Isaac R. was my repair person. He was prompt and knowledgeable. He explained all the job requirements and options. Isaac was a very clean worker. Isaac is a nice,polite,hard-working young man. He should be a Precision keeper!
- Bonnie Agalbato
West Islip, NY
My new garage door was installed yesterday. I am pleased with the entire process from ordering to installation. Brian, the technician who installed the door, was courteous and professional, and the total clean-up when the job was finished was impressive. There is one problem, however. There is a small dent in one of the panels which I was told would be replaced. Therefore, the job isn't totally complete, so I will write another review when it is.
- Ann Juston
Product:
West Islip, NY
Great company and employees!
- Mary Biehayn
West Islip, NY
If any one checks with BETTER BUSINESS BUREAU, YOU WILL UNDERSTAND WHY PEOPLE CHOOSE PRECISION. EVERYONE IS COMPETENT AND PROFESSIONAL. FROM SETTING APPOINTMENTS - THEY REMIND YOU. AND ON THE ACTUAL DAY, THEY LET YOU KNOW WHEN THEY ARE ON THE WAY. OUR TECHNICIAN WAS ISAAC. HE WAS SO PATIENT, ANSWERED ALL OUR QUESTIONS AND EXPLAINED EVERYTHING. HE WAS EXTREMELY KNOWLEDGEABLE AND EXPLAINED EVERYTHING CLEARLY AND LET US KNOW WHAT OPTIONS WERE AVAILABLE. ISAAC WAS EXCELLENT -- VERY COMPETENT AND PROFESSIONAL. I WOULD NEVER USE ANYONE ELSE. PRECISION IS #!
- Gloria Devendittis
Product:
Service Technician Team : Isaac R
West Islip, NY
I chose Precision Overhead Garage Door Service after seeing. their ad in a circular. It indicated #1 garage door service on Long Island. I wanted to see why. I also liked that they offered 24/7 availability and that i would be speaking with a live person. After making the initial call, i was able to make an appointment for the next day. The day of the service call I received text confirmation and also a picture and short bio on the technician coming. Israel Hixson was courteous and professional. we walked througjht the process of the repair and I ended up purchasing a new garage door. The whole process went quite smoothly.Precision met my expectations and then some. Detailed and thorough service with a smile. Now I am just waiting for my new door to be installed once the ordering process has been completed.
- Rick German
West Islip, NY
very professional
- Arthur Katt
West Islip, NY
Appointment was easy to get. Arrival was timely and service handled the issues in one visit.
- Jonathan Owens
Product:
Service Technician Team : Israel H
West Islip, NY
Precision Door Service was very responsive, same day service, and made the necessary repairs at a fair price. The tech showed up on time and was very helpful and got the job done in a professional manner.
- James D'Angelo
Thanks for the review, James! Reviews like this show homeowners that Precision Garage Door is a name you can trust! Thank you for choosing Precision for your garage door needs.
West Islip, NY
The technician was extremely professional, timely, helpful and clear. It was a very easy experience thanks to how great the technician was.
- Genevieve M.
Product:
West Islip, NY
From the first phone call to the appointment with Joe I found Precision to be very professional. They showed up on time and called an appropriate amount of time before hand. They do a very good job of communicating with the client through text and email updates. The installation of our belt driven motor was easy quick and efficient. Joe was thorough and explained how it all worked. I would recommend this company for sure.
- Christina Puppa
Product:
West Islip, NY
The employees that were here from your company that were here sales and installers were very patient and were extremely polite from the sales to the installation was outstanding I would recommend your service to anyone
- Jimmy Triail
West Islip, NY
Greg and his partner were friendly, efficient, and professional. Great company with good workers, I highly recommend.
- Carlos Alejandro
West Islip, NY
Danny was one of the best service technicians I have experienced. Clear and concise explanation of the work that was required as well as what to expect in the future. Extremely polite and respectful. What a great experience.
- Robert Richardelli
West Islip, NY
so accommodating - Danny was great - was on time, extremely helpful, was able to get me the perfect door to compliment my home, very thorough on the job, and main office was just as friendly. thanks again!
- Carla Disalvo
West Islip, NY
I would give your professionals Danny and Roberto more than a 5 star review - it should be 10. Qualities you don't see every day. Polite, explained everything that needed to be done - no surprises. Shared with me how to operate door and new lock. Took there time to do everything with perfection. Now you can see why they deserve a 10. Left my house neat and with a smile on their faces knowing they represented your company with pride. I would recommend them to anyone.
- Geri Charron
West Islip, NY
Tony Rivas, Was professional and courteous.He explained everything to me cost of the repairs and how long it would take. I was happy with service,would recommend precision!
- Ray Alicea
West Islip, NY
Great experience, very thorough inspection, and very courteous service!
- Corinne Marcello
West Islip, NY
GREAT OPERATION WITH GREAT EMPLOYEES. PUNCTUAL AS WELL. office staff very eager to help.
- Bob Zollino
West Islip, NY
Professional and clean. Well informed thank you
- Fernando Menoz
Product:
West Islip, NY
Tom after examining my garage door reviewed several options before decided what was best for my needs after completing the job he meticulously reviewed his work with me in a courteous and professional manner.
- Repeat customer
Product:
(631) 482-7236
(631) 482-7236(516) 360-0045
(516) 360-0045(516) 360-0045
(516) 360-0045(516) 360-0045
(516) 360-0045(516) 360-0045
(516) 360-0045(631) 482-7236
(631) 482-7236(631) 779-1182
(631) 779-1182(631) 779-1182
(631) 779-1182(631) 779-1182
(631) 779-1182(631) 779-1182
(631) 779-1182Office: (631) 494-3195
427 Lincoln Street
Unit D
Riverhead, NY 11901
Licenses
Suffolk County HIC#54225-H
Nassau County HIC
H16061400
Israel from Precision Door was phenomenal! He was friendly and fixed my problem quickly. Your company is the best!
- Susan Hermer