Garage Door Repair Reviews in Babylon / Bay Shore Area, NY (Updated June 2026)

Great installation process. Helpful and aware of the new technology and explained it very well to me

- Georganne Mangiamele

Precision Garage Door is amazing. My experience two years ago on my purchase of a new door was 5 star all around. From the sales person to the customer service reps to the installers. All personnel extremely professional, and go above and beyond to ensure customer satisfaction. I have strongly recommended them to anyone who asks. My current experience just reconfirmed my opinion. I called them up to troubleshoot an issue, they had a service tech at my house the very next morning. The technician, Israel, was above and beyond professional, courteous, and extremely competent in diagnosing and rectifying the issue. He explained in detail the cause of the issue and what he did to rectify. But what amazed me the most was that there wasn’t even a billing charge for a service call or the repair. In comparison, I had an electrician and a generator technician at the house the previous week and they both wanted $175 just to walk in the door, and the Generator technician was a no show on the scheduled date. The Precision Garage tech not only arrived at the scheduled time, he called me to give me an ETA when he was on his way. Once again an extremely positive 5 star experience with Precision Garage Door, not many companies out there these days that check all the boxes in professionalism, customer service, competence, integrity, and complete customer satisfaction in all aspects.

- Ron Weisbrod

Great experience! I give Robert W. 5 stars. He was polite, very competent and explained what I needed for my old wooden door, fixed it quickly, and gave me an estimate in case I wanted to upgrade. Also, the door was fixed and tuned up the same day I contacted Precision.

- Aileen P.

Service was quick and reasonable. Nick and helper were great. He fixed my issue in a matter of minutes. I would use them again.

- John Franco

The technician, Israel, arrived on n time and did an excellent job replacing the broken springs on the garage door. He was courteous and would definitely use your service again.

- Ira Marder

John was professional. He explained what needed to be done for my repair of the keypad . The keypad is working.

- Jill Melicharek

Hi Jill, Glad John explained the repair and got your keypad working properly. Thank you for choosing Precision Garage Door Service.

Responded quickly and resolved the issue. Sean was awesome! They have a great team!

- Robert

Hi Robert, Thanks for sharing this positive experience. We’re glad Sean’s quick work and attitude stood out. Thank you for choosing Precision Garage Door Service.

They answered their phone when I called. Very respectful and courteous and listened to my questions with prompt answers. My appointment was scheduled the same day I called and Nick got here before the scheduled time which was great. I would recommend Precision to anyone.

- Dianand Heeraman

Hi Dianand, We’re pleased the process felt smooth from the first call. Nick being early and attentive is exactly what we aim for. Thank you for choosing Precision Garage Door Service.

the technician solved the problem and explained all options was serviced March 2019

- Dolores Peluso

Hi Dolores, Glad the technician resolved the issue and reviewed all your options during the visit. Thank you for choosing Precision Garage Door Service.

Danny Salas was fantastic in replacing my garage door motor. Precision Garage Door answered my request for service. They were immediately responsive to my request, and Danny did an excellent expert job in replacing electric motor and accessories. They are fair priced, and very reliable. He is knowledgeable about all aspects of the product and answered all related questions. I highly recommend using their high quality service.

- Marilyn Roberts

Hi Marilyn, Glad Danny was able to replace your motor efficiently and answer all your questions along the way. Thank you for choosing Precision Garage Door Service.

My garage door would not close so I called Precision Service. Danny Salas came within the hour and was able to replace the mechanism. He did a great job of explaining what was needed to repair the issue, Danny was completely professional and did a great job. I appreciated this service especially since it was an extremely cold day!!

- Tracy Toepfer

Hi Tracy, Great to hear Danny explained everything clearly and got your door closing again. Thank you for choosing Precision Garage Door Service.

So glad i used Precision to repair my garage door. i called at 8am and by 10 am George already called me and came and repaired my door .He was very help full and gave me some advice about my garage door. He was quick and thorough. The door works like brand new now.

- Arthur Cassano

Hi Arthur, Great to hear George was able to get your door repaired so quickly and provided helpful advice along the way. Thank you for choosing Precision Garage Door Service.

Nick was amazing!!! He went above and beyond to help us. He showed up on time during a snow storm and got the job done. Nick even took the time to set up my phone so we can use the app to control the garage door. I highly recommend Precision if you have anything you need done with your garage door.

- Michael Fairbrother

Hi Michael, It's great to hear how committed Nick was, even in a snowstorm. We're glad he helped set up your app as well. Thank you for choosing Precision Garage Door Service.

I chose Precision for my repair because Precision had installed my door in July 2019. The Tech who came to my house to do the repairs was Israel Hixson. Israel arrived on time and proceeded to do a very extensive review of the issues involved. Israel explained in a very professional and understandable manor what my options were. He proceeded to do all the repairs that were needed . He completed all the work very quickly which I appreciated. Israel Hixson is definitely an amazing asset to your company ! Thank you, again Israel !

- Lina H Smith

Hi Lina, We’re so glad you chose us again and had such a positive experience with Israel! His professionalism, clear explanations, and efficient work truly reflect the level of service we aim to provide. Thank you for recognizing his efforts and for choosing Precision Garage Door Service.

George quickly found the problem with my garage door. It was clear that I needed a new opener. In a little over an hour the job was completed and our three cars reprogrammed for the new opener. Great work, will highly recommend Precision to friends and family.

- Stephen Petrula

Hi Stephen, We’re so glad George was able to quickly diagnose the issue and get your new opener installed in no time! It’s great to hear everything was reprogrammed smoothly and that you’re happy with the results. Thank you for recommendation and for choosing Precision Garage Door Service.

Excellent service and they stand by their warranty!!!! Their workers are very professional.. I would recommend them ALWAYS!! My daughters also now use them. ThankYou

- Kevin Tobin

Hi Kevin, We’re thrilled to hear about your experience! It’s wonderful that you trust us enough to recommend our services and even have your daughters choose us too. Standing by our warranty and providing professional service is what we strive for every day. Thank you for choosing Precision Garage Door Service.

Kevin was very professional. He explained things very carefully, gave me a number of options, and we agreed on a specific product. Our garage is also used for a lot of storage items and he worked around everything and never complained. He reset all the remotes even the one that is permanently installed in my wifes car. After everything was complete, he took the time again to explain the entire operation of the opener I was very impressed!!!!

- Randy Graboski

Hi Randy, Thank you for sharing your experience! It’s great to hear that Kevin took the time to explain everything clearly, provide options, and go the extra mile to ensure your garage setup worked perfectly. Thank you for choosing Precision Garage Door Service.

Our garage door keypad was not working and the door just wouldn't operate, so we contacted Precision Garage Door Service, as they installed our keypad. Nick arrived and it turned out to be a minor problem, as he had to just reprogram our keypad. For the cost of doing that, we decided to go with a new keypad as the cost was just $10 more. Nick also checked our entire system to see if anything else needed fixing. We were good, and I found Nick to be very honest and upfront. They are a good company, and they come when you call them. You do not have to wait over a week for them to come to your home.

- Richard Becker

Hi Richard, We’re glad Nick was able to quickly resolve your keypad issue and provide honest, upfront service. It’s great to hear you appreciated the fast scheduling and thorough system check. Thank you for trusting us again and for choosing Precision Garage Door Service.

Great all-around experience. Our technician evaluated our entire system, door, cables, rollers, etc. and made some recommendations. No pressure sales pitch, which was refreshing. We had new Liftmaster system installed and he did a neat and throughly professional job. Many thanks, and our experience couldn't have been better.

- Kevin McLernon

Hi Kevin, We’re so glad to hear your experience was excellent! It’s great that our technician provided a thorough evaluation, clear recommendations, and a professional installation without any pressure. Enjoy your new LiftMaster system, and thank you for choosing Precision Garage Door Service.

Biggest scammers on the planet. We paid around $1100 for a garage door opener that you could purchase from home depot for around 3 to $400. I made piece with that price because the original tech that came to our house told my wife and I that if we had any problems in the future that they would come and fix it and Due to a recent illness, I am handicapped and figured that I could no longer do any work, so it sounded like a fair deal. the tech also made it sound that we would not be charged for problems given the high price tag premium that we paid. with that said. we had a problem with the key pad not working , they sent out a tech and my wife was charged $350 for what??????????? fixing a battery in a key pad? I thought that because we paid such a high premium for the origingal install, that we would not be charged or at least be charged something reasonable. l guess I was wrong. stay away from these scammers.

- Ralph Carbone

Hi Ralph, We’re truly sorry to hear about your experience and appreciate you sharing these concerns. It’s never our intention for a customer to feel misled or dissatisfied. We understand how frustrating unexpected charges can be, especially after making a significant investment. Your feedback is important, and we’d like the opportunity to review your situation in detail and make things right. Our Service Manager, Rob, has reached out and we’d love to know if you’re available for a call to discuss this further. If you’d prefer to reach out directly, please call us at 888-616-9021, option 2. Sincerely, Antonio M. Customer Experience Manager

10-7-2025 I had to replace my 22 year old Precision Garage door motor PDS-4600 with a Lift Master 8450R Secure view. My Technician Nicholas Urena was exceptionally Courteous he explained all the options carefully and allowed me to determine what fit my budget the best. I have only had (3) different Technicians over 22 years and all were Courteous. I am glad to have Precision Garage door. Nicholas Urena Thanks for your effort and service.

- Granville Ivey

Hi Granville, We truly appreciate your loyalty over the past 22 years and your kind words about Nicholas. It’s great to hear he provided courteous service, explained all your options clearly, and helped you choose what worked best for your budget. We’re proud to have a team that consistently delivers professionalism and care. Thank you for choosing Precision Garage Door Service.

My 15 year old Sears Craftmen garage door opener had finally run its course. Nick came and advised it best to replace the unit with a new Geni model. Evidently the one part on the Sears product failed and was no longer available. Whether it was or not I thought it best to replace the entire unit. Nick accomplished the install in a few hours and did a great job. Happy to know that it has a 15 year warranty. Nick was knowledge and had a very focused friendly attitude. Thank You, Don Brown

- Donald Brown

Hi Donald, We’re so glad Nick was able to guide you through the best solution and complete the installation efficiently. It’s great to hear you’re happy with your new Genie opener and the peace of mind that comes with the warranty. Nick’s knowledge and friendly focus truly reflect the service we strive to provide. Thank you for choosing Precision Garage Door Service. Take care.

Professional Great Communication from ETA to explanation of the issue Would recommend!

- John Shewchuk

Very happy with my experience. They responded quickly the service tech Israel viewed the problem and provide a number of options. He was efficient, professional and willing to entertain all my questions. This is the 2nd time I sed Precision and I am very pleased.

- Tony Gubitosa

Very happy with the replacement of my garage door opener by John. He was very friendly and efficient at what he does. Good experience! It's only been a few hours, but so far I'm very please with the company and the technician they sent.

- Evan

Hi Evan, We’re so glad to hear John provided a friendly and efficient installation of your new garage door opener. It’s wonderful that your experience with both our company and technician has been such a positive one. Thank you for sharing your feedback and for choosing Precision Garage Door Service, take care!

Very professional on time great company I would recommend highly

- Liz Rye

Extremely professional. Would absolutely recommend this company not only form The quality of work, but attention to detail, and explaining exactly what would be done. You feel cared for.

- Eileen Bates

Repair needed to my garage door, and was promptly and professionally fixed by John, the technician. Would definitely use Precision again!

- Maryanne Finnell

They were great to deal with from the moment I called and they scheduled a technician to come next morning John Hixson the technician came immediately diagnosed the problem explained what was happening and the causes - Pulleys, Cables Fraying Springs Starting to Go and Rollers Start going bad and gave me a proposal to repair all and completed the repair within a little over an hour. Very Satisfied With John’ s Professionalism. Thank You Precision Garage Door

- Giulio Cavalli

I am a repeat customer because the service was great the last time. As expected the service was excellent. The service men Danny and Kelvin were friendly and professional. They explained everything clearly and showed me what they changed to get things working again. The job was completed quickly and my door is running quietly and smoothly again.

- M. McLean