Garage Door Repair Reviews in Oyster Bay Area, NY (Updated June 2026)

Your technician John Fusco was knowledgeable and a very friendly people person. He helped me with h the problem I was having with my remote. He is an asset to your company!

- Vera Zacek

Great service, prompt & efficient ! Excellent communication from booking an appointment thru to completion of service . Mike was very patient & knowledgeable while troubleshooting our garage door problem. He completed the job & solved our issue.I will definitely recommend this company & use again when needed ! Many thanks for a job well done !

- Marianne Kenary

Review re: Jay Sherman 10 Sagamore Drive Plainview, NY 11803 John Fusco just completed a service call at my home. He set me up with a new remote for my garage door, programmed my vehicle, greased the hinges and thoroughly checked everything. John was excellent---thorough, patient, and made sure I understood everything necessary. He explained how to use the car remote built-in feature, how to open & close manually in case of a blackout, explained certain features on the keypad in the garage, how to grease the hinges and more. I definitely feel comfortable now and everything is working perfectly. I will spread reviews on Google, Facebook and on the Hamlet Facebook site. I'd like to have John perform future service calls if possible. He's a genuinely nice guy.

- Jay Sherman

This is "Part One" of what will be a two-part review. A few weeks ago, our garage door broke; it seems that a spring gave out. Since this was a 25 year old door, a Craftsman one purchased from Sears (RIP, Sears...you were great!), I knew that we needed to find another repair service. After doing my research, and seeing the great reviews for Precision, I gave them a call. Within 24 hours, I had one of their techs at the house. What I loved and what impressed me from the beginning, was the close contact they provided. Not only did we get an email confirmation, but we also received text messages tracking the tech, and giving us a photo with some background information about them. This was reassuring, as it is nice to know who is showing up, and that the person is who they say they are. We met Nick, who was from the first moment we met him, friendly, professional, and knowledgeable. He took his time, evaluated the situation, and provided us with 3 options to consider. Not for one minute did we feel pressured or upsold; we felt confident and informed. In the end, we opted for a new door. We are in no rush, so we will be waiting 4-6 weeks for the door. What impressed us further, was, when Nick was about to leave, he told us that he may have something in the truck that would help the door function better while we waited for the new door to be installed later this summer. WHO DOES THIS!!!! Nick was great, and a true representation of what exceptional customer service should look like. We look forward to getting our new door installed some time in early July. Stay tuned for "Part Two".

- Janice Dohrman

We used Precision in the past and were pleased with the prompt service. Yesterday Our garage door was making a funny noise so we called Precision. Lewis and the other technician were professional and correctly identified the issue and explained our options. We are extremely pleased with the service we received and would most definitely recommend Precision in the future. Thank you so much!!

- Ann Jacobs

Great service. My technician Nick was great. Smart n really nice guy. Not an easy repair but he solved it pretty quickly. Would definitely recommend

- Steve Amateau

Excellent polite service. On time and helpful.

- Linda Roesch

Great service. Quick and professional.

- Adam Bellow

Precision handled my request for an estimate with courtesy and professionalism. Their tech, John Fusco, arrived on time and I was given ample notice. Our garage lift master died and I was hoping for repair instead of replacement. John understood my concerns, took the time to consult with his office to provide me with options. I chose full replacement with lifetime guarantee in the end because I trusted these guys. Installation was smooth and the professional demeanor and willingness to go the extra mile never ended. Color me grateful.

- David Black

We had an issue with our garage door today and called Precision to schedule a service call. Despite it being a weekend, they arranged for a technician to come to our house and he was quickly able to resolve our problem. We would definitely recommend this company.

- Nancy Krieg

Shane was great. Very pleasant, friendly and knowledgeable. Would welcome him again to fix my repair needs.

- Ronni Pearce

The service person John Russo was just excellent in every way. Arrived timely. Explained everything. Worked quickly and edgy. Cleaned everything up. You should be proud he represents your company

- Robert Spielman

Nick to an outstanding job!!Thank you!!

- Brian Hayes

Precision Garage Door was outstanding. They responded incredibly fast to my emergency service request on a Saturday, which was a huge relief. The technician arrived promptly, was professional, knowledgeable, and had everything fixed quickly. The whole process was smooth, efficient, and stress-free. Excellent service and reliability—I highly recommend Precision Garage Door to anyone who needs fast, dependable help.

- Keith Tamayo

Hi Keith, Glad we could respond quickly to your emergency call and get everything resolved. Thank you for choosing Precision Garage Door Service

I first used Precision in 2017 and they were great. Today, I had another tech (Nick) visit the house. He was extremely professional. He called prior to coming and let me know his eta. He presented my options without pressuring me into anything. He worked quickly and left without leaving any rubbish behind. I am very satisfied with Precision and the techs they employ. Very refreshing to see there are still squared away companies out there.

- Charlie M

Lewis did a fantastic job Solid knowledge of what was needed and finished in a timely manner

- Lou Mastellone

Hi Lou, Great to hear Lewis delivered exactly what was needed and handled everything efficiently. Thank you for choosing Precision Garage Door Service.

Precision Garage Door of Plainview is the best. Prompt efficient service. Really amazing customer service and notifications every step of the way. From appointment, to tech arrival notifications, to follow up after the repair. Thanks for all you do!

- Paul Rosenblit

Hi Paul, Thanks for recognizing the communication and attentive care from our Plainview team. Thank you for choosing Precision Garage Door Service.

Precision is fantastic. Lewis came and did such a wonderful job. I would give this company infinite number of stars if I could.

- Mark Zim

Hi Mark, We’re thrilled to hear Lewis made such a great impression and that you’d rate us so highly. Thank you for choosing Precision Garage Door Service.

Efficient, neat, polite, knew exactly what the problem was.

- Arlene Orliss

Hi Arlene, Glad the issue was diagnosed quickly and handled neatly and professionally. Thank you for choosing Precision Garage Door Service.

Luis was knowledgeable very nice and did a great job

- Karen Meyerowitz

Hi Karen, Thank you for sharing, Luis will appreciate the recognition for his work and professionalism. Thank you for choosing Precision Garage Door Service.

Our garage door system was over 20 years old. It was in definite need of an overhaul. Our technician, Nick, came within hours of our calling, and did a complete overhaul of our garage door system, replacing springs, rollers, pulleys, etc., and added safety lines. Everything now is working like new.

- Joseph Natter

Sudden garage door breakdown. Precision responded immediately and Nicholas provided service. His work and description of potential options were exceptional. There was never the “hard sell” or push to upgrade beyond the basic repair. Work was completed on a timely basis and my door never sounded and ran better. Would definitely recommend them.

- Lyle Borman

George was courteous, professional, and efficient. He explained the options clearly and quickly performed the necessary repairs.

- Ken W

Hi Ken, Great to hear George provided courteous, professional, and efficient service while clearly explaining your options. Thank you for choosing Precision Garage Door Service.

I was pleased with your workers in the past and the professional work they did. Louis R was wonderful. He was on time called to tell us ahead of time so we could move our cars out of the way he was organized professional answered all our questions gave a good demonstration to how the remote worked showed us how and where the child proof sensors were and how they attached to the rail he smiled and enjoys his job. The company did a great job in hiring and training him. Thank you for having this person service our garage door. He was just wonderful. Happy New Year to you all. Jill vomacka

- Jill Volmacka

Hi Jill, We’re delighted Louis left such a wonderful impression. Your thoughtful feedback means a lot, and we're glad he provided such a professional and friendly experience. Thank you for choosing Precision Garage Door Service.

Great Job

- Danny Gray

Hi Danny, Thank you for choosing Precision Garage Door Service.

Nicholas did a terrific job. Professional and a pleasure to work with.

- Linda Horgan

Hi Linda, We appreciate your feedback on Nicholas. Glad his professionalism made the experience a positive one. Thank you for choosing Precision Garage Door Service.

Shane was early (!), understood the issue and repaired it with competence and efficiency. We can count on the quality of service provided, and we are happy to recommend Precision.

- Lynne Stebbins

Hi Lynne, Great to know Shane resolved the issue quickly and effectively. We appreciate your confidence in our service. Thank you for choosing Precision Garage Door Service.

We had dealt with Precision in 2017 when we decided that the cables and the pulleys on the garage door should be inspected. We were happy because the technician showed up on time and took care of what was necessary to overhaul the doors. When our keypad to open our garage was no longer working, we called Precision. We decided to buy a new garage door opener for both garage doors since both garage door openers were both pretty old. and our latest car could not access the garage without a transmitter. We are so pleased with our new garage door openers. The motor is so much quieter, and we are really impressed at how well it works. We were very pleased with our technician Shane Fazal. He finished the job in a timely manner, and set everything up for us. He was very professional and spent time explaining all the different features, so that we understood how everything worked.

- Robert and Harriet Leventhal

Hi Robert & Harriet, We’re thrilled your return experience was just as positive as the first. Shane will be glad to know his thoroughness and clear explanations made such a strong impression. Thank you for choosing Precision Garage Door Service.

Nick Urena was my service technician. He is competent, skilled, knowledgeable, helpful and pleasant. Got the job done in a timely fashion.

- Jeanne Pappas

Hi Jeanne, Appreciate you sharing your experience with Nick. Great to hear his skill and professionalism made the visit smooth and efficient. Thank you for choosing Precision Garage Door Service.

Had really great experience with Precision. Immediate response to my call for service and Shane was a pleasure to have on site fixing my door. Highly recommend them

- James Gay

Hi James, We appreciate you sharing your experience. Glad Shane provided quick, reliable service during your visit. Thank you for choosing Precision Garage Door Service.