Danny Salas, service technician for Precision Door, has been at our home several times in the past 3 years, when we moved in and purchased a new garage door and opener from Precision. He always explains everything in detail so we understand the mechanics of the electrical mechanisms operating the opener. Never had any issues he couldn’t take care of.
I would never use any other company fir our garage door needs!
Thank you!!
I was recommended by a neighbor who had used you in the past. Isaac was excellent. He was polite, respectful and answered all my questions. If I need to, I will certainly call you again in the future. Thank you!
I've used this company a few times, and never had a problem with there service. They always come when they set a time. The service technicians always do a great job, and clean up the work area.The technician John Hixson knew right away what the problem was, and gave me the price and did a great job.
- Ted Miller
A Response from: Doug
Hi Ted! Thank you for continuing to choose Precision! We appreciate you taking the time to share your experience for your garage door repair. John is a great member of the Precision team and we're happy to hear he was quickly able to assess and solve the problem.
Tech was a gentleman in every respect.. Very pleasant and knowledgeable. Definitely an asset to your company. Did a great. Job, very professional in every aspect
If I could give six stars I would. From the beginning to end, the process of getting my new garage door opener purchased and installed could not have been easier. Isaac the installer was just great. Contacted me 30 minutes before arrival, discussed and explained the job at hand and went to work. Very professional and the work was completed fast than I thought in a neat manner. We will be reaching out to them for a new garage door. I highly recommend Precision.
- Marc Silverstein
A Response from: Doug
Hey Marc! Thank you so much for sharing about your recent experience with Precision! Customer satisfaction is very important to us, from the very first phone call to the garage door opener installation. We look forward to helping you choose a new garage door and installing it for you!
We called Precision and a rep - Isaac Rodriquez - was here the next day at the time specified. He was courteous and professional and broke down the different options available to us.
I would definitely recommend this company and serviceman.
Thank you.
Marie and George A.
- Marie Ahrens
A Response from: Doug
Hi there! Thank you for your kind words regarding your recent experience with Precision! We love to hear about the impression our technicians are making on homeowners while repairing their garage door opener. We look forward to helping you with any future garage door needs.
Your repairmen were so friendly in addition to being so professional. The repair to our garage door was done so quickly it was amazing.
- Alvin Arbuss
A Response from: Doug
Hey Alvin! Thank you for choosing Precision! Our technicians understand the importance of working efficiently, without sacrificing the quality. We look forward to helping you with any future garage door needs.
I received prompt and courteous service. The service man was knowledgeable and efficient and my problem was solved in less than an hour.
I’ve used Precision service before and always received the same, excellent level of care
- Ilene Frischer
A Response from: Doug
Hi Ilene! Thanks for choosing Precision! Our technicians know the importance of working efficiently without sacrificing the quality of the repair. We look forward to helping you with any future garage door needs!
Called Precision a few weeks ago to fix our garage door and their service was fantastic. I was given a 4 hour window for service and the technician (Marlon I believe) not only arrived early he was almost finished before the window started which was a welcome surprise. After that he took a look at our issue and provided us several options to fix it. At that point he went through each option and gave us all pertinent information to make our decision. Couldn't be more satisfied and would use these guys again in a heartbeat.
- Luis Vazquez
A Response from: Doug
Hey Luis! Giving homeowners various options for their garage door repair allows you to make a decision that you are happy about, without pressure from our techs. We're so happy Marlon was able to help fix your garage door. We look forward to helping you with any future garage door needs!
Israel is courteous, knowledgeable, professional technician.
He quickly identified a problem, took care of it immediately and informed us that there is no charge for this service since the “problem was not out fault “.
We are very great full and happy customers!
Great job by Precision and Isaac on the repair of my garage door.
Same day service, plus Isaac was extremely knowledgeable, courteous, and did a great job with the repair. I would highly recommend Precision for all your garage door needs!! No need to call anyone else.
Alan W. Plainview
Thank you to your technician, Isaac Rodriguez, for his courteous, efficient service in replacing a broken spring and bearing rollers in my garage door. Though Isaac was late in getting to my home due to a prior job with issues, I was impressed that he insisted he would come to repair my door no matter how late. Based on my experience, I'm happy to give a 4/5 star rating and can recommend your company. :)
- GFG
A Response from: Doug
Hi there! Sorry to hear Isaac was running late! But we're glad he was able to repair your broken spring and rollers. Customer satisfaction is very important to us, so I'm sure he was trying to get the job done right at his previous job before heading over to you. We look forward to helping you with any future garage door needs!
We had an awesome experience with Danny today. Initially are appointment was a service call. Danny was mindful of maintaining the protocol so that we felt safe and comfortable. He also really listened to our questions and concerns. After being given all the scenarios that would fix our issues, we decided to get a new garage door and opener. At no point did we feel pressured to make a choice. I am so glad we went with Precision!!
- Denise Moerler
A Response from: Doug
So happy to hear you had a great experience with Danny as your technician! Honest communication about garage door problems and repair options allows you to make a choice that you are comfortable with, without feeling pressured with only one solution. We appreciate you taking the time to share your experience with Precision!
We had an appointment for an estimate Gave to install a new garage door. Hunter came over to explain all the details for the installation and to show us different designs and colors. He was very polite and knowledgeable about everything. He even went back to the showroom to get us larger samples of colors since it was hard to make a choice from small samples. We gave him a deposit and are know waiting for the door to be installed.
- Renee Freilicher
A Response from: Doug
Thanks for the review, Renee! Hunter is a wonderful part of the Precision team and we appreciate you taking the time to acknowledge his professionalism and knowledge! Thank you for choosing Precision for your new garage door! We look forward to the installation!
john from precision garage door showed up on time; assessed the problem we were having with our garage door and repaired it within an hour. he was extremely pleasant, respectful and competent. i would recommend john to anyone who needs their garage door repaired without any reservation.
- joyce bartolomeo
A Response from: Doug
Thanks for the review, Joyce! Reviews like this help homeowners know Precision is a name you can trust! Thanks for choosing Precision for your garage door needs!
John did an excellent job in keeping me informed and gave me advice on what needed to be done. He was very knowledgeable and gave me the best options for my home. I recommend Precision and John for my future garage needs. Thank you!
- David Kim
A Response from: Doug
Thanks for the review, David! Honest communication about necessary services and and those that can wait is what helps make Precision a name you can trust. Thank you for choosing Precision for your garage door repair.
Excellent work and service. Solved problems quickly and efficiently. John is very professional. Thank you, Despina
- Despina Tsoumpariotis
A Response from: Doug
Thanks for the review, Despina! John is a wonderful member of the Precision team and we appreciate you taking the time to acknowledge his skills and professionalism. Than you fro choosing Precision for your garage door opener repair.
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Issac was very polite and courteous. the key pad works great!
- Joan Murray