Garage Door Repair Reviews in Huntington / Smithtown Area, NY (Page 14)

I am a previous customer. Precision did not do my original installation but this was my third service call. I chose them because I was satisfied with their service in the past. I am also very satisfied with this particularly repair job. My torsion spring broke on a door that was installed in 2009. Although there are two doors on our garage this one probably bears 90% of the traffic. The tech, Andrew Depalma was polite, pleasant and very knowledgeable. The replacement parts he installed are actually of higher quality than the original.

- Fred Mcdermott

Andrew was here to assess the condition of the door, the tracks, the motor, etc., and he did a great job! Very reassuring that all was well, and he sprayed the proper lubricant where necessary and everything works great now! He is a true asset to Precision, and I'd call on him again any time. You have a really great guy working for/with you! I'd recommend your fine company to anyone needing such work, or even garage door replacement. I am a most satisfied customer! Christopher Cusumano

- Christopher Cusumano

Our service technician, Danny S. was professional, well-mannered, and most of all, very respectful with handling our needs. Our garage door spring broke. Danny was very knowledgable about the mechanics of our particular garage door and how best to repair it. And what impressed us the most was his eye towards safety! When our spring broke, it went through our wall which such force because there was no safety cable in it. Danny knew this was a necessity for us. I would highly recommend him not just for his know how, but for his well-mannered nature.

- Corey Fein

Service was great. Technician was very knowledgable and helpful, nice and professional. Thank you for great service.

- Joe & Erica Weinreb

George did a fantastic job installing a new door opener, explaining precisely how it operates (majoring in English will do that) and helped me pair it with my car. You're service updates and the profile email about George bring new meaning to the term customer service!

- Ed Weinert

Precision responded quickly and John was so nice and courteous. He told us the situation and let us make our own decision rather than talk us into purchase. We replaced our 2 doors and are very pleased with the whole experience. Our neighbor recommended them and she was right!

- Beverly Elliott

I was delighted to have my garage door opener replaced by Danny. He was very good in helping me make my decision and did the work immediately thereafter. I would definitely recommend both him and the company. Diane

- Diane Streuli

We recently had new garage doors & opener installed ( on one of the colder days this winter) Our installers, Michael Chaparro & Shane Fazal were fantastic. They arrived on time after sending a text, worked diligently( especially in the cold) & fully explained and answered all our questions. They conducted themselves very professionally. We would also like to make a "Shout Out" to Israel Hixson who got this ball started. We knew we needed new doors which he help us navigate but he also patiently helped repair our very old ones until the new ones arrived. All the guys who came to our home went above & beyond in assisting us. Thank you

- Monica Glamore

Danny Salas was very knowledgeable and courteous and made sure all our questions were answered. After explaining that our garage door could not be permanently repaired he laid out our options for a new door in a clear and concise manner. After agreeing on a price and a few options everything was finished from beginning to end in about an hour. Both my wife and I were very satisfied with the total experience

- Edward Dobres

Israel was great! We changed plans after he completed the repairs and decided to upgrade to the better model, and he stayed and completed it. That speaks volumes. He could have schedule us for another day, but he wanted us to get a quality product. Thanks again. The Bellehs

- Karen & Lewis Belleh

We had our new garage door installed by Mike Chaparro and Shane Fazal and it was nothing but a great experience. Mike and Shane were knowledgeable, professional, and answered all of our questions. We would highly recommend Mike and Shane to anyone who is looking for door installation.

- James & Tracy Carey

The technician, Thomas, was quickly able to access and repair the wall panel as requested. He and his associate were polite, efficient and finished the job in a timely manner. The issue was covered under the warranty as we had work done last year. I highly recommend this company . From the prompt and courteous customer service staff who set an appointment within 24 hours, to the friendly technicians. No problem ever! Thanks you .

- Maryelyn Jacobsen

Israel Hixson was a experienced and knowledgeable technician who replaced the cables and wheels and springs. He was professional and extremely courteous. Thank you very much!

- Monica Soberal

I called Precision on a Wednesday and on Thursday I had a new garage door opener. My installer, Israel was knowledgeable, courteous and explained everything. The work was performed immediately and care was taken to leave no debris. Israel helped to program the phone app and answered all my questions and concerns. He asked several times about any other information he could provide. I will continue to use precision door and will recommend the company.

- Gene Indenbaum

Second time I used Precision, absolute professional thorough inspection and problem solving. They take their time to resolve the issue without rushing, Israel was fantastic, polite and knowledgeable.

- John OMalley

George arrived on time. He thoroughly reviewed my garage door, motor and key pad. I had called because the key pad had stopped working. He was very patient in explaining everything he looked at, it’s condition and relative health of the whole system. Finally he replaced the key pad. George was friendly and careful with his work. I would recommend George and Precision.

- Peter Goulding

The process of motorizing my garage door was handled beautifully from beginning to end by Precision. On time, fast turnaround, very neatly done, men were first class. This was a complicated install and these guys handled it with ease. Everything was well explained and the site was left perfectly clean. Add to all this a very reasonable cost and I couldn’t be happier. Thank you Doug.

- Bradley Kule

Israel was prompt, professional and forthcoming on the adjustments made on my dad's garage door. We've used Precision twice over the last 5 years and each time we've been satisfied with the technicians.

- John T/Gail P

Great experience. Replaced motor and system in a short time. Mechanic was personal and professional. Knew the product and explained different options for servicing. Precision doors was an excellent choice.

- Joseph Schnurr

Scheduled repair quickly. Came on time. Diagnosed the issue. Provided options and quotes. Repaired properly. Working great now. Thank you.

- Tom Kossmann

on time, efficient,aimable.

- Alfred Lieffrig

Have used Precision in the past and alway found them professional, reliable and have always been satisfied with the job that was performed. I’m embarrassed to admit I forgot the name of your employee that was here today . He explained everything that was broken and the job he was going to do to fix it . I am a nurse and told him I needed to get to work ASAP and he worked so quickly on opening the garage in order for me to get the car out and get to work . I would recommend your company to friends and family in the future if needed.

- Pat Mcadam

I was impressed by the professionalism of the company; ease of scheduling the appointment, confirming the scheduled service, timeliness of technician arrival, and effective performance of the required service.

- John Mahoney

Excellent service from the first phone call. The technician Danny Salas was informative giving options, timely, pleasant and above all did a great job!!

- Rochelle Kimelstein

Israel did a great job fixing my door, he was quick and courteous.

- Connie

Among the best in customer service. They stand behind there products. Very professional employees.

- Richard Atherton

Excellent work and knowledgeable garage tech. Will recommend this company.

- Mark Stevens

Fast, efficient and quality work

- Richard Cavallaro

Superior service. Highly recommend.Technician Danny Salas was above and beyond my expectations. He was informative,meticulous,punctual ,pleasant. Offered choices with no pressure. Worked diligently Answered all questions. Soooo helpful!!!

- Rochelle Kimelstein

Very pleased with Danny. Danny was very professional & did a great job.

- Ellen Desmond