Review:

I was disappointed in the repair service. The door is about 3 years old. When the tech came to assess the problem I needed a lower panel (white). He told me he would put a rush on the order & would take a week. The price would be $500. No consideration about a partial warranty discount. $500!!!!!!! I paid him $300w/$150 left upon comp. The garage door acts as the front door to our home & he left the door closed & couldn't be opened, (problem). After a week I called and was told that parts come on a truck once maybe twice a week. The women told me on a Tuesday after 1 week that the part was not in and didn't expect it for another week. that led up to the labor day weekend. When the techs came this morning & fixed it finally, They told me the balance was $297!!!!! I don't recall what the new door was, but this was outrageous. Your product is good but this service experience was awful. The techs were good today. Terrible.

Review:

From initial ordering with Danny Salas to installation, with Roberto and Greg, these guys did a great job. Our new doors look fantastic, work great and are a big improvement to our garage.

Review:

The technician was terrific. He called before the appointment and showed up as scheduled. He fixed the problem right away and installed my new opener. He also went beyond and fixed the grid panels on my garage door and cleaned it! I recommend precision highly!

Review:

I found Precision in the Yellow Pages and was impressed with the awards, BBB rating, etc. Precision met my expectations ***** The new motor is excellent and the door now works perfectly. The technician was prompt, efficient, and great to work with.

Review:

I was very happy with the service provided from start to finish. I was able to get prompt service for a broken coil spring at a competitive price. Brendan was very knowledgeable and explained what parts needed to be replaced and why. He did a great job and the door works better than when it was originally installed!

Review:

The receptionist was very courteous and followed up. She managed to find me an appt. on a Sunday morning! The repairman Tim, called to confirm and told me he was 20 minutes out. He arrived and was courteous, experienced and professional. He advised me of the cost without pressure. Great experience all around!

Review:

Asked them to fix my garage door. The technician said it couldn't be repaired and our other door was broken, as well. He quoted $2200 to replace both doors including all tracks, springs and hardware. I fixed both doors for $87.37 with parts from Home Depot. Thanks Precision...not a good policy to try to take advantage of customers. Change your website...you don't fix anything.

Review:

I called Precision on a Saturday afternoon. Got right through to a representative who was courteous and very knowledgeable. Told me she could have someone come to our house on Sunday between 1 and 4 pm and that the service technician would call me a half hour before estimated arrival time.He called me Sunday morning to give me an estimate of arrival time. Also called me a half hour before he arrived. He quickly determined what work needed to be done, gave me a price and time estimated to complete the work. He did a great job and answered numerous questions about other future work I expect to have done by Precision. Nice to deal with such professionals like the Precision team.

Review:

5 stars for Brendon- replaced all moving parts in record time

Review:

John and associate were professional and informative, excellent employees.

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John was knowledgeable, courteous, and understanding. He was a good representative of your company. Very happy with his service.

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Andre did an outstanding job with a difficult installation environment...very low garage ceiling. I strongly recommend Andre for his quality craftsmanship, extensive job knowledge, and his superlative work ethic. Two thumbs-up, Andre! Thank you Precision.

Review:

Everything from ordering to installation went off without a hitch. Workmen were here on time worked diligently and gave us an amazing new garage door. Would highly recommend.

Review:

Joe was good, pleasant, explained everything and the options available. Did a good job.

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Service was amazing. I called in the morning and they were there less then 2 hours later! Definitely would recommend and will be using them again. Thank you!!

Review:

Just used Precision Door Service to replace my garage door motor and fix the various parts of the door itself, cables, etc... From beginning to end the best sales and service experience I had in ages. Danny Salas, the technician, explained everything including the pros and cons for the various levels of work I could have done and the pricing for each. Once I decided to go ahead and replace the motor instead of repairing it and fix the door itself, Danny completed the work, quite expeditiously, and explained everything I needed to know about how to operate it. He also was kind enough to help me sync my garage door opener with my car. He was excellent and I would definitely recommend you ask for Danny Salas if you use Precision for your garage door needs!

Review:

Justin was very helpful, thought outside the box and came up with a less expensive option to solve our problem. Would definitely call them again.

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Great efficient service.

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Very professional with gentleman-like manners. Everything was explained to me with great clarity. Warm personalities and competent in the services they provided. Already recommended Precision Door to two neighbors who will be calling the office.

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I found the website and call center very easy and effective in selecting and installing new garage doors. The technicians that came to our house were very polite and efficient. They arrived on time, provided good service and advice on an issue we had with one motor.

Review:

Mike Picarello and Justin did a great job in telling us what was needed to service our large and heavy garage door. They called in advance to let us know when they would arrive, arrived on time and did the job professionally and cleaned-up afterwards. I would recommend them and your company.

Review:

Excellent job by sales and installation crew

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Danny was excellent. He came promptly, diagnosed the problem and installed the new garage door opener. He was very courteous and knowledgeable. It was a 5 star experience.

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Great job .. thank you

Review:

It was great to know that Prevision sends the service person that fast. Danny was excellent. Extremely knowleged,polite,proficient,and professional. Will definitely recommend your company again to my family and friends. Thank you!!!!!!

Review:

I was absolutely 100% satisfied with Precision ... from my initial phone call to the excellent service (Mike) that solved the problem! I will not hesitate to call Precision again when I am in need of their services! Many thanks!

Review:

My experience with Precision Overhead Garage Door was excellent from setting the appointment that was the same day until the completion of the work needed to fix my problem. The service technician, Danny Salas was on-time, communicated the problem and solution well and had the motor in his truck eliminating any delay in my overall satisfaction. My expectations were exceeded and I would highly recommend Precision and Danny.

Review:

Really great service from Precision! Immediate response and attention. Danny Salas was the technician and he was great at communicating what time I should expect him and was very courteous and helpful during the process of replacing our Garage Door opener.

Review:

Precision is an extremely professional organization - from our first encounter, to the garage door installation. Jeff installed the door - he is the best! I would recommend him without hesitation to anyone. 100% satisfied!!!

Review:

Very fast service. There within 2 hours of call. Fixed great!