Garage Door Repair Reviews in Huntington / Smithtown Area, NY (Page 15)

Marlon was super helpful and very professional He fixed the problem!!!

- Gayle Fontanetta

I booked the service on Saturday night for Sunday morning of Thanksgiving weekend. The technician arrived a half hour early, fixed our door opener problem quickly and efficiently. There was no extra charge for the weekend service. We were delighted. I highly recommend this company.

- Tamar Sherman

From the moment I made the appointment, to the time the installation was done, the whole experience was remarkable. Not many companies keep the customer in position one but Precision was does and they are excellent. Their communication was clear and concise and I was shocked to see that within minutes of confirming my appointment, I received text message with a picture of my technician, Isaac, which included a bio, and a time when he was arriving. They also text to say, Isaac was on the way and scaled the time down to a precise arrival which was within the window as expected. Once here, Isaac was a true professional and excellent at explaining the process, products and even helping me understand why I should/could use new rollers but didn’t have to, the choice was mine and I decided to considering I purchased a new Liftmaster belt driven system (HIGHLY RECOMMEND) Honesty and integrity are second to none with these folks and their craftsmanship is top notch. Everything was done quickly and every item was explained after installation. He even walked me through the setup on my phone! Again, second to none customer first service- this is what is lacking in the service industry today and Precision nailed it! Thank you Isaac and the Precision team! Will recommend to anyone that is looking for anything garage door related!!!

- Jason Cavallo

The service technician (Israel) was able to identify the problem and fix it. He thoroughly explained the situation so we could understand what the issue was. I would highly recommend.

- Richard Rallo

Absolutely wonderful service, their name says it all. On time, professional and follow up.

- Linda Krasner

They are one of the friendliest companies I have ever worked with! The rep, Danny Salas was professional and did not try to sell me something I didn't need. I was ready to purchase a whole new unit but he figured out how to salvage my existing one at half the cost!

- Sybil Moser

Came today, very nice man Israel helped me, installed a new opener, excellent service.

- Kerry Deavers

Today was my first experience with your business and I would be delighted to use you again and recommend you to others. Your service man Israel was prompt, courteous and knowledgeable. He answered all my questions clearly, explained all the options available to me, and generally made the whole experience a pleasure. Thanks!

- Stephen Fricker

Your repair rep, Israel, was neat, competent and polite. He did a great job solving the problem. Thank you and thank Israel.

- Murray Romano

I called Precision on a Thursday and spoke with a wonderful customer service representative who walked me through the process of a service call, explaining everything I needed to know. Friday morning I was contacted by Israel who came, diagnosed my issue and within a few hours , a new system was installed . I can’t say enough positive things about Israel and Dan, and this company - from start to finish it was a flawless transaction.

- Warren Cohn

Israel was very knowledgeable, friendly and efficient! He called to tell us when to expect him and arrived in a timely fashion. I would recommend your company to my friends!

- Debra Jarmon

First time using Precision, I needed a new cable and spring and they were extremely professional and polite. I will be getting a new garage door in the Spring and will use this company.

- Robert Rampolla

My spring and cable broke on my automatic garage door late on a Saturday. I called Precision and they scheduled me for the next morning(Sunday) between 10am - 2pm. I got a text and email alerts acknowledging the appointment. Sunday I got a text a 930 am that he was on the way with tracking that I could see where he was. Robert arrived right at 10am. I explained what happened and he inspected my whole door system and came up with a few options. He took pictures of all the damaged parts and explained what happened and what caused it. Some of the parts were undersized making it strain more than usual causing it to prematurely wear out. Plus It was 15 years old and had reached its life expectancy. He inspected my motor also and said it was good and was a relatively newer model which was replaced by the previous owner 5-6 years ago. I opted for replacing both side springs, cables, pulleys. Basically all the working mechanisms to both tracks that allow the door (2 car garage door, heavy) to operate. The price was fair. Robert was top notch. Polite, professional, knowledgeable. I agreed to the job which he said would take about an hour. He finished in the amount of time he said he would. They sent me a quote electronically which I signed off on and everything about this whole experience was seamless and easy. I would highly recommend Precision and especially Robert the technician who did the job.

- Richard Mcmullen

Danny Salas was efficient and professional. Explained the repair needed and provided a cost before proceeding with the work. Repair was completed and the door was tested to make sure all was good. Nice to have a reputable and dependable company to call when you need garage door service. Will certainly use again if needed.

- Raymond Germaine

Israel was extremely pleasant working at my mothers house. He went above and beyond and explained the whole process to my mother and the door was repaired before she knew it

- Thomas Shortell

My technician Danny arrived on time , assessed the problem which was old worn out weather stripping and replaced it on both garage doors. He was friendly, knowledgeable and did the job in a timely manner. I would not hesitate to call Precision Garage Door again for any problem I have with my garage doors.

- Anthony Lifrieri

We were very pleased with the technician Israel. Cost was more than we expected but we felt confident that all recommended parts were needed. I trust that should anything go wrong your company will stand by your work. Again Israel was pleasant, courteous and very knowledgeable. He made sure everything was working as it should. I would rate precision as five star. I may need new rubber on bottoms of doors but did not want to add to cost at this time.

- Santa Vaudo

Shane Fazal & Mike Skuba installed 2 garage doors with Liftmaster door openers today.. They were terrific--highly competent, professional, courteous, patient & accommodating. I have only the highest praise for them. I selected Precision Overhead Garage Door Service based on a recommendation from a relative.

- David Goldgewert

We were extremely pleased with the service we received from Precision. The office notified us that the technician was running a little late because of an unforeseen complication at a previous job. The technician called us from the road when he was on his way. He was extremely courteous and knowledgeable. He listened patiently to our questions and answered in a thorough manner. He explained what the problem was very clearly and presented us with options on how to fix the problem.

- John and Martha

In 2019 Jesse Cole did a great job replacing a broken spring and today John Hixson did a remarkable job not just replacing broken brackets supporting a spring, but repairing my garage door (which split in multiple spots when the brackets snapped) and placing metal support plates…very appreciative to not need a new garage door. Thank you John !

- Richard Berg

The technician Israel Hixon was most professional. All options for my garage door repair were clearly explained and the work was efficiently performed in a timely manner. We were extremely pleased with Precision Door and its tech, Israel Hixon. We heartily recommend them.

- Steve Borman

Price was right, work was done right. Israel did great installation job of new lift engine and springs. Very friendly, easy to work with, explained it all, and didn’t mind me watching and learning ( I usually am a do it yourself guy). Would recommend to others. Wore mask even tho vaccinated, which is great policy.

- Michael Kaufman

Israel was on time, courteous, and knew what he was doing. I’m pleased with the work done. Thanks.

- Lynn Plunkett

Great service!

- Kristin Peabody

Shane and his partner were very professional. They were on time and they took there time with the door. They took the time and showed me how to lubricate the door. I would recommend them and the company to Family and friends. Thanks again for a great service

- Daniel Degary

The service tech. Israel Hixon was a pleasure to deal with. He went over all my options and I was able to choose how much I needed to do. He was definitely a 10 !!

- Carl Bordieri

Professional, reliable good quality service.

- Camille Dipasquale

Israel came right on time, diagnosed the problem. Gave both doors a thorough examination and fixed my issue ( mother board ) within 15 minutes. Had all parts on hand, was courteous and professional. I highly recommend Precision Door.

- Rich Galian

Our service repair person was very polite and helpful. He completed the repair in a timely fashion. We would definitely recommend your company to friends and family.

- Maryann Gobbo

Everything from the initial phone call to the repair was perfect--very professional and knowledgeable! Suzanne B.

- Suzanne Beauchamp

Hi Suzanne! We work hard to ensure an excellent customer experience, from the very first phone call to the garage door service. Thanks for choosing Precision!