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Lewis was very prompt, and took care of the problem quickly. He was very knowledgeable and gave advice how to proceed going forward.

- Stan Ruff

George was polite, pleasant, and professional. He understood my needs, assessed the problem and fixed it within an hour. Very happy with the service provided. Would definitely use Precision again. Thank you!

- J.B.

My experiance with Precision was totally positive. From the person who answered my call, I wish I could remember her name, she was very pleasant, to the scheduling my appointment, to the follow up communications..they said they would be there between 8-12 and would call before. Nick called said he was on his way and arrived on time. He reviewed my door, gave me some options, no hard sell. Nick was top notch, knowledgeable and super friendly. After he completed the job, he went over how to operate, he was not looking to run out of here..... from start to finish a pleasure

- Greg Santise

We could not have had a better experience with Precision Garage Door and Nick U. He was extremely accommodating when I had to reschedule the appointment, and then confirmed via text and a phone call to make sure we were home for the repair. He was prompt, polite and had our garage door working again in less than 15 minutes. Additionally, the text contained Nick’s photo and a short bio, which was very helpful and added a nice personal touch. I would highly recommend this company! Thank you for making our repair experience so positive!

- Tom and Alexandra Hans

George Albert came to my home today to remedy my problem garage door which would not budge. Mr Albert was prompt courteous and the consummate professional. He explained the issues with my twenty year old garage door in a way that was easy to understand and was able to resolve the problems.The door now operates with ease and we will be replacing it with a new door and opener within the next few weeks based on his recommendation. Mr Albert is a credit to your organization and should be commended for his excellent customer care .

- Robert Maguire

Because of their ratings.

- Marcie Kahl

I had a sensor problem. The tech only wanted to replace my whole unit as well as the door springs and cables for a total of $1900. Just to do a "system reset" the minimum quote was $545. I turned him down and sent him home. Then I realized he had left the door unclipped from the lift chain and the sensor wires unplugged. I clipped the door back into the chain and reinserted the wires and the door works perfectly. This left a very bad taste in my mouth. I would not use Precision door again.

- Daniel Mirkin

Hi Daniel, Thank you for taking the time to share your experience. We’re truly sorry to hear about the frustration you encountered this is not the standard we strive to uphold. Our goal is to provide clear, honest assessments and professional service, and it’s disappointing to hear we fell short in your case. We appreciate your feedback and take it seriously. If you’re open to it, we’d welcome the opportunity to look into the situation further and address your concerns directly. Sincerely, Antonio M. Customer Experience Manager 888-616-9021 ext 2

technician Lewis R. arrived to my house to access why my garage didn’t open ( ihad work done and couldn’t figure it out) he manually opened the garage and i showed him the issue he advised me to get an electrician ( which i knew i needed) to replace an outdated overhead socket i needed some outdated springs pulleys and cables and rollers replaced and he showed us two sets of prices and we agreed to purchase it he finished the work in under an hour he was not pushy or aggressive he was polite and easy to deal with showed me two prices

- Anita Panico

Professional engagement from the very start. Outstanding service, communication, and transparency. My service tech George was outstanding! I will refer friends and family.

- Frank B

Fabulous! I had an appointment in less than 24 hours. The tech, George arrive right when he said he would. George was great. He understood what I needed done. No sales pitch, no pressure. He finished the job in a couple of hours and was very neat. He took time to explain how to use my garage opener and show me everything he did. Very pleased with precision garage Door Service

- Mary Delay

very professional and helpful did the installation in a timely manner.

- Thomas Regina

Excellent outstanding exceptional service and I would highly recommend to anyone that needs help. Everything was explained in layman’s Terms and taken care of. Thank you again for your above and beyond service

- Cindy Noelle

Excellent experience. Quick scheduling. Great communications. Terrific, knowledgeable and efficient representative. Highly recommended.

- David Glicksman

Your repair person was great he knew what to do and how to fix it. I have never been so happy with a service call. Thank you for being so helpful Debbie capilupi

- Debbie Capilupi

Shane was pleasant and professional. He worked with us to meet our needs and provided excellent service. However, price was inflated compared to our relative's installation in Hicksville.

- Eileen Chu

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- Michael Dea

Ontime tech was great explained everything

- Susan Rappel

your technician did a fine job installing new hardware and new opener, etc. he also explained what he did and gave me primer on how it operates.

- Doug Koelsch

These guys are amazing! From scheduling to Rob the Manager checking in on progress, down to ultimately Albert who did the actual working was all smooth, professional, and highly skilled. I changed my springs, rollers, cables. and found out my door did not even have safety cables which they installed! Additionally, my door needed a little work which they comped. I could not be happier with this service, I almost thought I needed new doors, but they fixed everything!!!!

- Matt Rahmani

Great price and quality work. Very happy with job

- John Neckles

Excellent experience overall from making making appointment to actual service. The technician Lewis Rodriguez was on time knowledgeable and explained what was needed then provided the service to fix the problem. Very courteous and would highly recommend Precision for your garage door needs.

- Theresa Burke

Very happy with the job Nick did! Knew what he was doing and did it. I see that the replacement cables and pullies are of better quality than the originals, and that was one of the things that made me choose Precision.

- Don Huml

Wonderful experience. Clear, prompt communications, and real experts. Would absolutely work with again.

- Phil B.

John was very helpful and articulate when describing the issues with my garage door opener, and highlighted other potential problems with the door and aging parts. He did not push for the big sale - only made sure I was making the most informed decision. He replaced the opener and worked for hours alone to fix/replace other parts ensuring the door works like new! I would highly recommend John.

- Stacy Manuel

I applaud precision garage door service. A last minute call to a wonderful receptionist named Denise. To be guided to an immediate appointment in the next hour and half. Emails and texts and phone calls to say when your technician will be there. Nick Urena arrived and gave 3 options to fix the problem. Giving his opinion and figuring out the best option. He fixed the issue and had a great experience. Thank you! And I recommend to the fullest!

- David Chung

I received exceptional service from start to finish in purchasing our new garage door. Our sales representative Andrew was so informative and made the whole purchase process easy. I haven’t experienced a better company at communicating throughout the whole process. Our installers Greg and Jeff were very courteous, knowledgeable and did a clean and perfect install. When done they took the time to explain the work done and how to use the key release to disengage our door opener if needed. I first used Precision to fix my old door years ago and returned to them to purchase a new door because of the excellent experience with their repair services. Their pricing was definitely reasonable and I would highly recommend them to anyone that needs a garage door repair or is looking to purchase a new door.

- Michael

I received an immediate response to my request. I also had an appointment that day and the door opener was diagnosed and replaced. I was offered several options. The service provider was polite and very helpful. Great job.

- Janis Avin

Awesome crew, terrific job and good price!!!

- Irene Collinson

We are thrilled with our new garage door opener. Luis is a knowledgeable professional patient and kind technician. He provided his appraisal in easy to understand terms. His no pressure approach was much appreciated. His work was done efficiently, in the timeframe he provided. He cleaned the work area and made sure we were comfortable with the unit’s operation. I will recommend your company to everyone! Many thanks

- Roberta Dixon

Always on time and always on point.

- Vlad Sidoren