I received a call when serviceman was on his way, he was professional & efficient and I would def use company again
- Margaret B
A Response from: Doug
Thanks for the review, Margaret! We know how valuable your time is, so making sure you know when the tech will arrive helps you make the most of your time. Thank you for choosing Precision for your garage door repair.
Called Precision after seeing their promotion in a ValuePak mailer My garage door opener and remotes were not working properly and needed replacement. The initial call w Beth was courteous and professional and provided a quick scheduling appt. the technician John-Aaron called in advance was on time and followed COVID protocols. After reviewing options and prices he installed the unit. Very professional start to finish highly recommend.
My technician was very thorough in his explanations of the repairs needed, and his recommendations for other tweaks and upgrades. His work was exceptional.
Tim was extremely pleasant and understanding, doing his best to explain what the problem was and how it could be solved. He went above and beyond in servicing and explaining what my next step should be. He is truly a great representation of your company, expressing patience and sharing his grate expertise in this field.
Tim the field tech rep who came out. Was very professional and helpful with answering all of my concerns. Thank you for helping me make the right choice for my garage.
Service Provided:
It was very nice meeting Danny, his explanation of the problem and options were very straightforward, excellent job performance.
- Norma Amiruddin