Shane F

The service technician Shane Fazal was prompt, courteous and efficient. The issue was resolved in a timely manner.

- Ralph Ventura

I realized after 5 on Friday, 9/29, that I needed someone to look at my garage door opener. I went to the Internet to look up a company and the first one listed was Precision. I looked over the website and decided to call them. I made a reservation for Monday afternoon and they came promptly and Shane quickly diagnosed the problem and fixed it. He was very professional and friendly and I would use him again in an instant! He completed the job to my satisfaction and I’m very happy with the result!! :)

- Robert Levy

Read good reviews. It’s a local company

- Mark Hammer

First time using your company - just saw the truck on the LIE and figured give you a call. Wasn’t expecting much, to be honest. From the first call to signing on the iPad to process payment, the whole experience was very professional, straightforward and open. Our installer (Shane) shows up as promised, called before arriving as promised, patiently assessed the problem w the old system, laid out the options, made recommendations, understood and accommodated our budget concerns, got to work right away, and then did a terrific job installing everything. He was a pleasure to deal with, is a great face of your company to the customer, and is an asset to your business.

- S.O. (Manhasset)

Good afternoon, On August 15, 2023, Mr Shane Fazal was assigned to perform garage repair. He was very professional and respectful. We were very satisfied with the job completed. We would definitely recommend the services of your company.

- Yvonne Broderick

Excellent prompt service

- Stan Bellis

I learned about Precision Overhead Garage Door through a coupon from Valpak. The fact that they are A+ rated by the BBB helped make the decision to call them, as well as their offer for a senior discount. From the phone call to set up an appointment, to Shane servicing my garage door, the entire experience was great. The appointment was confirmed by email and Shane called a half hour before arriving. He was respectful, knowledgeable, efficient and friendly. And...my garage door never worked so well, even when new!

- JW

Excellent company to deal with .. excellent technician, Shane, to deal with.

- Kathy Reynolds

Precision was able to come within two business days and had lots of time slot options. I was updated about the arrival time for techs that day . The techs were professional and explained the problem and both the short term solution (fix) and what was needed long term to prevent the problem . They provided costs . The techs were courteous, knowledgeable and professional . I plan to call them in a few weeks to redo rollers on both doors .

- Jane White

Installation of Genie2128 Motor Package - Work was done efficiently and Shane Fazal who did the installation was very professional, friendly and explained everything. Very well satisfied.

- George Bunzel

Called the company on Saturday got an appointment for Sunday: who does that??? Shane was our repairman-showed up on time after calling and telling us he would arrive in 15 minutes. Our options were explained thoroughly. Cannot say enough about this company and their employees.

- Marc W Roberts

Nice guy and work is good. But prices are way out of line by a factor of 4x.

- Diane Hayden

I am very happy with my choice to use Precision Garage Door. The appointment process was easy and I was able to get an appointment quickly. My technician was Shane Fazal. He is an asset to Precision Garage Door. He was easy to do business with and he made valuable suggestions that helped in my decision making. I recommend Precision Garage Door, and you are lucky if you get Shane as your technician. My repairs were June 11, 2023.

- Annette

Shane was an excellent technician. The response to my call for an estimate was fast and thoroughly explained. Shane arrived and was able to offer multiple options for what we were looking for ... (new opener and all new hardware). He was extremely friendly, professional, efficient, and patient throughout the many questions we had. I would highly recommend Shane to anyone, and he is a valuable asset and a great representative for Precision Overhead Garage Door Service! A pleasure to work with!

- Philip Ferreri

After searching the web for a garage door repair company decided to go with Precision Overhead Garage Door. Loved the fact that I was able to book an appointment conveniently on their website. Also loved that I received both a text and a phone call with arrival time of technicians. Technicians Shane and Rocco were polite and courteous. Provided a thorough quote with options. Did not feel pressured and they worked with me to perform the services I wanted done. Shane and Rocco did an outstanding job replacing my broken torsion springs and getting my garage door working again. I am very satisfied with the overall service provided. I would highly recommend Precision Overhead Garage Door and would use them again in the future.

- Rob

Very happy with the work done by Precision to replace a broken garage door with a wall mounted opener. The technician, Shane, was professional and pleasant to deal with. He clearly explained the project, got the job done on time, and left the garage spotless. Many thanks!

- Tony Iandoli

Shane did a wonderful job and was very polite and professional

- Anil Paulose

Precision was recommended to me by a friend and I had planned to purchase a new garage door but after being lied to twice by the tech Shane, I will take my business elsewhere. First, he lied and tried to charge me the service fee when he knows and it’s also posted on the company website that the service fee is waived with repairs over $100. My repair was $180. Shane lied again when I asked him about the warranty for the new cables he installed. He stated there was only a warranty if I also get new springs. This didn’t seem right to me so I called the office and they confirmed there is a 90 day warranty for the cables and sent me a new invoice with the updated warranty information. I am waiting for a supervisor to get back to me. Do NOT recommend.

- Michael Scaduto

My service person was Shane. He was a very nice and professional young man. He clearly explained what was wrong with my garage door and my options. He explained the price of each service, and which were immediate and which were advisable. He made sure everything was correctly fixed and the door was in good working order before he left. I recommended this company to a friend and she used the company to replace her garage door. She thanked me and told me she was also pleased with everything.

- Barbara Blomquist

Shane did a great job fixing the garage door. He took a look at the problem with my garage door and fixed it just for 15 to 20 minutes and everything was done. What a quick service he did! Thank him so much!

- Yuki Port

One days notice fixed all that was wrong the next day and with a quality installer Great Company with notices beyond belief

- Peter Curti

Shane was an excellent technician. The response to my call for help was very fast. Shane arrived and was able to diagnose the problem and remedy the repair with ease. I would highly recommend Shane to anyone, and I would highly recommend Precision Overhead Garage Door Service to neighbors and friends.

- Vincent Maita

Shane arrived in a very timely fashion and was friendly, courteous and professional. He explained all the options and did a great job.

- Raymond Young

I was recommended by two friends who used Precision and had positive experiences. The scheduling process was easy, never had to ask for a live person, automatically got one! Repair person, Shane, was personable, answered all my questions and spoke with my son to help me make a decision. Decision was a new door versus a repair. JM, New Hyde Park, NY

- Joan Marchiselli

Very good services !

- Gordon Hu

All options are cleared presented, work was good.

- Yoon Hong

Fast professional service

- Louis Rivoli

Shane did a great job. He was on time, efficient and polite. Look forward to the new door install.

- Keith Pierce

Shane was great, friendly and helpful. I had a repair and he was nothing but professional!

- Susan Director

Shane Fazal was awesome. He identified the issue and explained in detail. He Excellent jobcompleted the job quickly and satisfactory.

- Robert Tucker