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Garage Door Repair Reviews in Long Island (Page 4)
Precision Garage Door of Long Islandhas received 4717 reviews, averaging 4.93 Stars:
Malverne, NY
Huntington, NY
Brandon! Israel Hixson was my tech today, and he did a fantastic job for me: replacing a bolt that had sheered off, adjusting the motor, etc., and the result it a more smoothly operating garage door that EVER! Precision is, by far, the best garage door company anyone could be lucky enough to use! I had a real WOW day because of your fine company. Best, and thank you, Christopher Cusumano, Huntington Long Island
- Christopher Cusumano
Woodbury, NY
I had the best experience. Jason was polite nice and you are very lucky to have him . Amy Sussman
- Amy Sussman
East Hampton, NY
Wouldn’t replace a simple Craftsman $200 garage door chain and cable but more than willing to charge 2k for a new garage door opener.
- R Alec
Hello Ronald, thank you for your feedback. We’re truly sorry to hear about your experience. We would love the opportunity to speak with you and make things right. We have attempted to contact you. Please reach out to us at your earliest convenience so we can work toward a resolution.
Dix Hills, NY
Precision Garage Door did a fantastic job! John Fusco arrived right on schedule, was incredibly professional, and quickly diagnosed and fixed the issue with my garage door. They took the time to explain what went wrong and gave me some great maintenance tips to keep everything running smoothly. Quick response time and excellent customer service—I highly recommend them!
- James Rubin
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Plainview, NY
Precision did a phenomenal job installing my new motor and changing out old parts. They were on time and called before they arrived. John Fusco was professional and they were very fair on their prices. 100% recommend
- Colbey Strum
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Wading River, NY
Very pleased with the work done
- Jean Ralston
Point Lookout, NY
Nick Urena was awesome ! He called with his arrival time and was on time. He was professional, extremely knowledgeable and friendly. He was very helpful in advising us on what we needed. It was a pleasure meeting him. He was a great representative for Precision !! I would recommend highly.
- Ann Calvert
Lake Grove, NY
Danny came by yesterday to fix my garage door, and I couldn’t be happier with the service. He was friendly, professional, and took the time to make sure everything was working perfectly. It’s also clear that safety is a top priority for them, which I really appreciate. Great experience from start to finish—highly recommend!
- Debra Parziale
Very satisfied. I bought a garage door opener from Lowe’s with installation. The installer was at my house for 7 hours before giving up. I don’t think he ever installed an opener before. I called precision, they had a tech here next day and had everything up and running quickly.
- Greg Dichiara
New Hyde Park, NY
Lewis was very pleasant and professional. He handled the problems and explained everything to me. The work was performed in a timely manner on that day.
- Patty Collins
West Islip, NY
Great installation process. Helpful and aware of the new technology and explained it very well to me
- Georganne Mangiamele
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Bellmore, NY
We had a garage door opener installed on our existing garage door that we purchased from Precision in 2018. Our technician John Fusco arrived on time, assessed the job, gave me a couple of choices and explained each. Job went flawlessly. He was thorough, worked clean and was very personable. We will definitely use again and recommend to friends and family. Great job!
- Carl M
Huntington, NY
My garage door remote opener suddenly stopped working. Pecision set up an appointment for a technician the next day, and Israel came and addressed the problem quickly, replacing my remote opener straight away.
- Nick Szabo
Coram, NY
Had my garage installed a year ago and had a recent problem with my WiFi. When I called for a service appointment they could not tell me if it was covered by warranty and da aid it would be $70. They get here and charge $345 for a 5 minute fix that I could have and would have done myself if I was told when I made the appointment. Felt like a bait and switch. Way overpriced for such an easy fix
- David Lopez
Hello David, we’re very sorry for your experience and would love the opportunity to make it right. We’re reviewing what happened and will be reaching out to you shortly.
Middle Island, NY
Professional, prompt and courteous. Ryan explained each option without forcing any issue.
- John Lombardo
Dix Hills, NY
Second time I have used Precision. Prices always seem reasonable, technicians seem knowledgeable and competent. Everything fixed and working perfectly. Thank you.
- Dennis Grossman
Middle Island, NY
Five stars from start to finish. Our technician Danny Salas was knowledgeable, professional, and friendly, and took care of our garage door repair/install quickly and efficiently. Thanks very much!
- Greg K
Service Provided:
Product:
Service Technician Team : Danny S
Bridgehampton, NY
Ryan was efficient and professional.
- Mark Lehrer
Baldwin, NY
We have wanted to replace our garage door for about a year now, and our concerns weren’t from pricing but more about lack of knowledge. After consulting with our contractor he highly suggested go to a specialist to see what they say. John F. came out and he helped us out big time. What came from a simple quote was understanding of what was going on and ease of mind. He explained in detail what we would be doing , suggested what we should do, and made us understand what our money was for. Thank you for sending us a great representation of your company and looking forward to the next steps.
- Ronald Jean'jacques
Lindenhurst, NY
Precision Garage Door is amazing. My experience two years ago on my purchase of a new door was 5 star all around. From the sales person to the customer service reps to the installers. All personnel extremely professional, and go above and beyond to ensure customer satisfaction. I have strongly recommended them to anyone who asks. My current experience just reconfirmed my opinion. I called them up to troubleshoot an issue, they had a service tech at my house the very next morning. The technician, Israel, was above and beyond professional, courteous, and extremely competent in diagnosing and rectifying the issue. He explained in detail the cause of the issue and what he did to rectify. But what amazed me the most was that there wasn’t even a billing charge for a service call or the repair. In comparison, I had an electrician and a generator technician at the house the previous week and they both wanted $175 just to walk in the door, and the Generator technician was a no show on the scheduled date. The Precision Garage tech not only arrived at the scheduled time, he called me to give me an ETA when he was on his way. Once again an extremely positive 5 star experience with Precision Garage Door, not many companies out there these days that check all the boxes in professionalism, customer service, competence, integrity, and complete customer satisfaction in all aspects.
- Ron Weisbrod
Melville, NY
I’ve been a residential client of Precision Door for over 10 years now. First experience was a spring replacement then two new motorized garage door systems and most recently on May 21st - we installed two new garage doors. Communication, reliability and quality are just a few attributes that I can use to describe their value to their customers. Every aspect of their services has exceeded my expectations! Robert - Melville.
- Robert Scarabino
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Manorville, NY
Precision has assisted us with garage door opener issues before. So when the door wouldn’t close we contacted Precision immediately. Ryan Swan was great! Diagnosed the issue immediately. Professional, knowledgeable, friendly and pleasant. He definitely fixed the opener and the bad start to our day!
- Lauretta C
Huntington, NY
I called Precision and was very pleased with Danny Salas who is the technician sent to my house. Danny was very pleasant to work with, he explained everything as well as showed me the issues prior to doing any work. He was pointing things out that should be replaced but stated " NO pressure from him" just wanted to inform me. Danny is knowledgeable, understanding, polite and fast efficient worker Precision Doors did right by hiring him. From the experience that I received from Danny I will definitely keep him in mind for future repairs. Great Job!
- Joan Tipping
Remsenburg-Speonk, NY
The technician, Ryan Swan showed up on time and was very courteous especially when I told him that after I checked further when he was on his way and I discovered that all the wall receptacles apparently did not have power but all the lights in the garage were working. We obviously had an electrical problem but he he was very pleasant and checked what he could but it was not an issue he could address. I advised I had already called the electrician and was very sorry I did not check further before calling for an appointment. He took it in stride and rest assured I will be calling Precision if I need their services. Tom Erhardt Remsenburg
- Tom Erhardt
Port Washington, NY
Great communication leading up to the service. Called early to let me know they were running a little slow and going to be later in the service window time. Always appreciate the extra communication. Technician, Lewis, was clear with explaining the issues and provided multiple options of repair and I didn’t feel pushed into the most expensive work. He performed the work diligently and left the garage cleaner than it was before he arrived. And the online booking was simple. Highly recommend.
- Matt J
Roslyn, NY
Excellent fast service Lovely capable technician-shane
- Karen Stein
Greenlawn, NY
Danny was honest, efficient, and took the time to explain necessary things to know about the needed repairs. He also made some suggestions to consider later. We will be calling upon Precision again in the near future for any other needs, great company!
- Nicholas Dippel
Old Bethpage, NY
Your technician John Fusco was knowledgeable and a very friendly people person. He helped me with h the problem I was having with my remote. He is an asset to your company!
- Vera Zacek
Northport, NY
First of all, let me compliment this company on its communication with the homeowner before they even arrive. Second of all, it’s really nice to get a photograph of and a description of the installer. Israel, Hixson not only did an amazing job, but was so polite, courteous, and knowledgeable. It was a refreshing change. I give Precision garage door, the highest possible recommendation for quality service and courteous communication. If you have a garage door problem, do not hesitate to call them.
- Ron Goodmark
Service Provided:
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Service Technician Team : Israel H
License
Suffolk County HIC#54225-H
Thanks for the visit. Great job.
- John Fusco