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Read what people are saying
about Precision Garage Door

Precision Garage Door of Long Island
has received 4520 reviews, averaging 4.93 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We had our faulty garage door serviced by Kelvin Apple, and he did a fantastic job! He thoroughly explained the process and completed it in a timely manner. And a REALLY nice guy. We couldn’t be more satisfied!

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A Response from: Doug

Hi Harry, We’re thrilled Kelvin took great care of your repair and provided a thorough, friendly experience. Thank you for choosing Precision Garage Door Service.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great Job

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A Response from: Doug

Hi Danny, Thank you for choosing Precision Garage Door Service.

Shane F Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Location Leader: Shane F
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Came two days after call on as a Saturday, diagnosed in one minute, replaced motor in one hour. Professional and wonderful specialist!!

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A Response from: Doug

Hi David, Great to know your technician diagnosed the issue quickly and completed everything professionally. Thank you for choosing Precision Garage Door Service.

Ryan S Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Service Technician Team : Ryan S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

For four pulleys, two springs, and cable you charged me just under $1,100. I didn’t know any better and reviwed part prices after the repair to see that you price gouged me on parts. I feel like a fool now. For a repair job that should have been around $450 you charged me $1,300.

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A Response from: Doug

Hi James, We’re sorry to hear you feel this way about the pricing of your recent service. Our goal is always to provide quality parts and expert installation to ensure your garage door operates safely and reliably. We understand cost concerns and appreciate your feedback, as it helps us improve transparency. Our Service Manager, Rob, attempted to reach you previously without success and will try again today to connect and review the details. Sincerely, Antonio M. Customer Experience & Dispatch Manager 888-616-9021

Comment from: James Bartens

No, Doug and I spoke. He said you build your profit into your itemized materials on the contract. We disagree that this is legal. I believe it violates GBL 349 and suggested he check with higher executives and corporate counsel. I don’t believe he will. He also said I was incorrectly billed $150 on the contract and would also apply a 10% discount. I doubt I receive either.

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician who was dispatched to address my issue performed excellently. However, I was taken aback by the cost of a ten-minute service call to push a reprogram button, especially after already investing significantly in replacing my garage doors. I attempted to observe the procedure, but I was unable to view the controller's reset process. Unfortunately, the control panel is malfunctioning again. It would be beneficial to have the steps for resetting the control panels so I can avoid incurring another $300+ expense for a brief task.

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A Response from: Doug

Hi Richard, Thank you for sharing such detailed feedback. We're glad to hear the technician provided excellent service, and we understand your concern regarding the cost for a quick reset. We're also sorry to hear the control panel is acting up again. If you’re still experiencing any issues, we’d be happy to help, please feel free to reach out anytime at 888-616-9021 so we can assist further. Sincerely, Antonio M. Customer Experience Manager

Lewis R Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Service Technician Team : Lewis R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Ryan & his partner came on time as promised and did a great job. Professional, polite and helpful. Money well spent! John J.

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A Response from: Doug

Hi John, Happy to know Ryan and his partner delivered timely, polite, and professional service. Thank you for choosing Precision Garage Door Service.

Ryan S Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : Ryan S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My wife and I met with John Fusco. He explained in detail on what we are to expect with the new replacement garage door purchase. It will be about seven weeks for the installation to occur. John was patient and answered all our questions. We are looking forward to having the new door in about seven weeks. Ed K.

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A Response from: Doug

Hi Edward, Thank you for sharing your experience with John. We're glad he took the time to explain everything clearly as you prepare for your new door. Thank you for choosing Precision Garage Door Service.

Service Provided:
Install Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Exceeded my expectations. Prompt, professional and friendly. Fixed within the hour. Rob is an exemplary representative of your company. Deborah

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A Response from: Doug

Hi Deborah, Wonderful to hear your service exceeded expectations. Rob will appreciate your kind words. Thank you for choosing Precision Garage Door Service.

Rob W Service Provided:
Garage Door Opener Repair

Location Leader: Rob W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Luis is an excellent efficient technician He did good job Prices are a bit high

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A Response from: Doug

Hi Al, We’re glad Luis provided efficient, high-quality service. We appreciate your feedback on pricing as well. Thank you for choosing Precision Garage Door Service.

Lewis R Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Service Technician Team : Lewis R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Nick was amazing!!! He went above and beyond to help us. He showed up on time during a snow storm and got the job done. Nick even took the time to set up my phone so we can use the app to control the garage door. I highly recommend Precision if you have anything you need done with your garage door.

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A Response from: Doug

Hi Michael, It's great to hear how committed Nick was, even in a snowstorm. We're glad he helped set up your app as well. Thank you for choosing Precision Garage Door Service.

Nick U Service Provided:
Garage Door Opener Install

Product:
Rollers

Service Technician Team : Nick U
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great work!

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A Response from: Doug

Hi Michael, Glad the work met your expectations and everything went smoothly. Thank you for choosing Precision Garage Door Service.

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Nicholas did a terrific job. Professional and a pleasure to work with.

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A Response from: Doug

Hi Linda, We appreciate your feedback on Nicholas. Glad his professionalism made the experience a positive one. Thank you for choosing Precision Garage Door Service.

Nick U Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team : Nick U
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Kelvin and the team were on time and went over and above to get me functional when no one else was able to help

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A Response from: Doug

Hi Keith, Great to hear Kelvin and the team were able to step in and get everything working when others couldn’t. Thank you for choosing Precision Garage Door Service.

Service Provided:
Garage Door Opener Install

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I have used this company in the past so I always turn to them when there are issues with my garage door equipment. Kelvin Apple and his partner James were timely, courteous and efficient. I appreciated their recommendations and workmanship. The initial contact who scheduled my appointment (Lisa) was also extremely helpful and friendly.

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A Response from: Doug

Hi Linda, We’re grateful for your continued trust. Kelvin, James, and Lisa will be pleased to know their professionalism and helpfulness stood out. Thank you for choosing Precision Garage Door Service.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Shane was early (!), understood the issue and repaired it with competence and efficiency. We can count on the quality of service provided, and we are happy to recommend Precision.

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A Response from: Doug

Hi Lynne, Great to know Shane resolved the issue quickly and effectively. We appreciate your confidence in our service. Thank you for choosing Precision Garage Door Service.

Shane F Service Provided:
Garage Door Repair

Location Leader: Shane F
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I can't thank Danny and his assistant enough for their professionalism! Our electric garage door wouldn't open. He was so kind and understanding. My husband is bedridden and I had to handle this matter in my own. He is the epitome of kindness and patience. He explained what needed to be done, did it and then made sure I understood and was able to open and close the garage door

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A Response from: Doug

Hi Monica, Thank you for sharing such heartfelt feedback. Danny will be honored to know his patience and professionalism made a difficult situation easier for you. Thank you for choosing Precision Garage Door Service.

Danny S Service Provided:
Garage Door Repair

Service Technician Team : Danny S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Ryan and his assistant showed up and performed all the necessary work in a timely and professional manner. Both technicians were friendly and helpful guiding me through the process of fixing and replacing old garage door parts. My door now works like a dream and I am one satisfied customer! Thank you Precision!

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Ryan S Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Service Technician Team : Ryan S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I highly recommend Precision Garage Door Service. I have been using them for several years now. They are easy to contact, they respond very promptly, and are very security mindful. They send a photo of the technician who is responding and notify you when he is on the way. I contacted them Wednesday afternoon regarding my keypad which I saw was not working because there was rust in the area where the batteries are installed. They responded this morning and replaced the keypad under warranty. I am very appreciative of their service. area where the batteries are installed. They responded this morning and replaced the keypad under warranty. I am

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Ryan S Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Service Technician Team : Ryan S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision Garage Door Service installed a new motor for me, and now my garage door is working perfectly. John Fusco was very thorough in completing the job. He was very friendly and knowledgeable.

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A Response from: Doug

Hi Diana, Wonderful to hear your new motor is working perfectly. John’s thorough and friendly approach is exactly what we aim to deliver. Thank you for choosing Precision Garage Door Service.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

On time and efficient. Highly recommend Precision for any garage door issues.

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A Response from: Doug

Hi Michael, Glad the service was prompt and efficient. Your recommendation means a lot. Thank you for choosing Precision Garage Door Service.

Nick U Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Service Technician Team : Nick U
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We had dealt with Precision in 2017 when we decided that the cables and the pulleys on the garage door should be inspected. We were happy because the technician showed up on time and took care of what was necessary to overhaul the doors. When our keypad to open our garage was no longer working, we called Precision. We decided to buy a new garage door opener for both garage doors since both garage door openers were both pretty old. and our latest car could not access the garage without a transmitter. We are so pleased with our new garage door openers. The motor is so much quieter, and we are really impressed at how well it works. We were very pleased with our technician Shane Fazal. He finished the job in a timely manner, and set everything up for us. He was very professional and spent time explaining all the different features, so that we understood how everything worked.

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A Response from: Doug

Hi Robert & Harriet, We’re thrilled your return experience was just as positive as the first. Shane will be glad to know his thoroughness and clear explanations made such a strong impression. Thank you for choosing Precision Garage Door Service.

Shane F Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Location Leader: Shane F
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician was courteous. However the work performed was very questionable! I wouldn’t recommend them to anyone. Price was a little high.Very disappointing.

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A Response from: Doug

Hi Christopher, Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet expectations. We truly appreciate you taking the time to speak with Michael Picarello and allowing him to listen and understand your frustration. As part of our commitment to making this right, we are sending an installer to address the issue and ensure everything meets our quality standards. If you feel your concerns have been resolved after this visit, we would greatly appreciate it if you could update your review to reflect your latest experience. Your feedback helps us continue improving. Sincerely, Antonio M. Customer Experience & Dispatch Manager

Rob W Service Provided:
Install Garage Doors

Product:
Garage Doors

Location Leader: Rob W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Nick Urena was my service technician. He is competent, skilled, knowledgeable, helpful and pleasant. Got the job done in a timely fashion.

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A Response from: Doug

Hi Jeanne, Appreciate you sharing your experience with Nick. Great to hear his skill and professionalism made the visit smooth and efficient. Thank you for choosing Precision Garage Door Service.

Nick U Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Service Technician Team : Nick U
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Israel was excellent! Got the job done in one day! Highly recommend Precision if you need Garage doors to servicing them

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A Response from: Doug

Hi Andrea, Great to hear Israel completed everything in a day and delivered the level of service you hoped for. We appreciate the recommendation. Thank you for choosing Precision Garage Door Service.

Israel H Service Provided:
Garage Door Opener Repair

Product:
Springs

Service Technician Team : Israel H
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Had really great experience with Precision. Immediate response to my call for service and Shane was a pleasure to have on site fixing my door. Highly recommend them

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A Response from: Doug

Hi James, We appreciate you sharing your experience. Glad Shane provided quick, reliable service during your visit. Thank you for choosing Precision Garage Door Service.

Shane F Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Location Leader: Shane F
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Amazing service! Incredibly knowledgable! And very, very nice! Highly recommend! My garage door (springs) broke on Monday night. Couldn’t open the garage door, 2 cars locked inside, only 1 car outside. Major problem. Called Precision at 8pm Monday night - made an appt for Tuesday btwn 12-4. John showed up at 12:30, fixed and done and back to normal in less than 2 hours.

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A Response from: Doug

Hi Paul, Happy we could get you back up and running so quickly. John will be glad to hear his knowledge and service made such a difference. Thank you for choosing Precision Garage Door Service.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very satisfied with the promptness of the service call and the great professionals who fixed my garage door..

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A Response from: Doug

Hi Constanza, Wonderful to know our team’s prompt response and professionalism stood out during your service call. Thank you for choosing Precision Garage Door Service.

Danny S Service Provided:
Garage Door Repair

Service Technician Team : Danny S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We have two garage doors. The first opener was replaced earlier this year. Precision did a great job. So when my second opener went bad Precision was the obvious choice. They came on time, they were professional and quick.

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A Response from: Doug

Hi Lou, It’s great to hear both opener replacements went smoothly and met your expectations. We're grateful for your continued trust. Thank you for choosing Precision Garage Door Service.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I chose precision because they were the ones who installed my garage opener previously and I was happy with their work. The service done by the technician, Nick was a great experience from start to end. I would highly recommend.

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A Response from: Doug

Hi Seth, We’re happy your return visit with Nick was just as positive as your first experience. Your recommendation means a lot. Thank you for choosing Precision Garage Door Service.

Nick U Service Provided:
Garage Door Opener Repair

Service Technician Team : Nick U
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

John Fusco, did a great job. He was professional from the beginning to the end. Great service Thank you Jim DiPalma

-

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

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Huntington / Smithtown Area (631) 482-7236
Oyster Bay Area (516) 360-0045
North Hempstead Area (516) 360-0045
Hempstead Area (516) 360-0045
Massapequa Area (516) 360-0045
Babylon / Bay Shore Area (631) 482-7236
Brookhaven Area (631) 779-1182
Port Jefferson Area (631) 779-1182
North Fork (631) 779-1182
The Hamptons (631) 779-1182
Precision Garage Door Service of Long Island
Office: (516) 927-8686
27 Dubon Ct.
Suite B

Farmingdale, NY 11735
Precision Overhead Garage Door Service
Office: (631) 494-3195
417 Lincoln Street
Riverhead, NY 11901
Precision Garage Door Service of Long Island
Office: (631) 203-6228
197 New York Ave
Unit A

Huntington, NY 11743
Precision Garage Door Service of Long Island
Office: (516) 231-1644
1461 Franklin Ave
Suite# 10-4

Garden City, NY 11530

License

Suffolk County HIC
#54225-H