On Saturday, March 27, 2021I called Precision because a spring broke on my garage door. Spoke to Beth who provided outstanding customer service in both scheduling and pricing!
On Sunday, March 28,2021 service technician Jacob Cahill called to advise me that he was available to arrive earlier than scheduled appointment if that would work for me which was great. Jacob did an outstanding job installing 2 new springs. His work was very neat, proficient and professional!
Thank you Beth and Jacob!!
- Joseph Lubrano
A Response from: Doug
Hi Joseph! Thank you for leaving a review! We are committed to an excellent customer experience, from the very first phone call to the garage door spring replacement. We appreciate you taking the time to leave a review. Reviews like this help homeowners know that Precision is a name you can trust for garage door repair!
I had used Precision Door Service before and therefore knew them to be reliable and trustworthy. So when our old (40 year old) garage door system failed, I immediately called them. And i was not disappointed. The service was all I expected. The repairman was knowledgeable and helpful, making our options understandable and performing the service immediately and efficiently.
- Jane Binkoff
A Response from: Doug
Hi Jane! Thank you for being a loyal customer! We appreciate you taking the time to leave a review about your most recent experience with Precision. Reviews like this help homeowners know Precision is a name you can trust for your garage door repair.
John explained both the problem and the solution clearly. He fixed the door today and it works fine. He wore a mask and keep social distance while talking to me???? Very professional
- Lupe
A Response from: Doug
Thanks for the review, Lupe! It's important that we keep our customers and employees safe during these times, while still communicating all your options effectively. Thank you for choosing Precision Garage Door!
Available to respond 24 seven to call. Very professional service and knowledgeable tech. In addition another Tech came by to help speed up the job.
Spent more than I expected but very professional and good recommendation on fixing not only problem but future by replacing most equipment.
Pointed out that there was a myriad combination of replacement parts being used and Decided best course of action to replace all at same time.
Both techs respectful and pleasant/ knowledgeable.
Definitely highly recommend. Purchased many replacement parts/ opener/ cables/ rollers/ remotes/keypad/ springs complete overhaul.
Joel Leonard is a great technician! He arrived promptly and was very courteous. He is extremely conscientious at his job and very polite! What a wonderful smart kind technician thank you Joel ! Pauline Rekatas Valley Strream . New York
2/27/17
Very impressed when we were emailed a picture of your technicians, upon entering our house we were treated professionally and technicians, Hunter and Dave were able to diagnose our garage door problem and rectify what was needed to be done and explained all of the workings that were installed.
Michael P, Greg R , Taylor M .. My wife was impressed how everything for the institution was made, as she isn't the easiest person to please. I was impressed when I arrived home on the quality of the door we purchased. After two weeks I found a minor problem which needed adjustment, three days later it was taken care of by a technician which made the adjustment. Service means a lot when you can count on the results. Amazing job thank you !!
Service Provided:
On Saturday, March 27, 2021I called Precision because a spring broke on my garage door. Spoke to Beth who provided outstanding customer service in both scheduling and pricing! On Sunday, March 28,2021 service technician Jacob Cahill called to advise me that he was available to arrive earlier than scheduled appointment if that would work for me which was great. Jacob did an outstanding job installing 2 new springs. His work was very neat, proficient and professional! Thank you Beth and Jacob!!
- Joseph Lubrano