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about Precision Garage Door
Precision Garage Door of Long Islandhas received 77 reviews, averaging 4.00 Stars:
Southampton, NY
Melville, NY
Service was top notch but late arriving
- Elliot Fidler
Dix Hills, NY
The technician, Nick, was great. He fixed the problem and was very courteous and professional. I was very happy with his service and the job he did. Prices were a little outrageous. He was able to help get 10% off the original cost but if I had time to shop around more I would have. We didn’t need any parts for our repair and paid $450 (with the discount) for about an hour and a half of labor.
- Michelle Corticchia
Huntington Station, NY
It was a pleasure doing business with precision. The service was very fast efficient and the follow up was outstanding. The technician Isreal was very experienced and knowledgeable. He talked me through my current needs as well as possible future expectations without the pressure of a salesman. He addressed the issues for which he was sent and even asked if there were any other issues that needed to be addressed while he was there. The attention was exceptional. Pricing was higher than some competitors but management worked with me to keep me in my budget and the quality is worth the price.
- George Marini
Massapequa Park, NY
Service was perfect! Technician on time, polite and very helpful and seemed to know what he was doing. One problem the invoice was not broken down stating where a coupon for $25.00 had been deducted from. The bill states separately from work done minus $25.00 but no reference as to the amount it was deducted from. Then the bill states an amount minus senior discount and taxes then total amount. That was my only problem. Otherwise amazing service!!!
- Barbara Stytzer
Huntington, NY
The entire process from scheduling to completion was top notch. From the appointment availabiliyy to the email and text updates to the tech tracking couldn't have been better. Ryan, the tech that handled the call, called first thing around 8 AM and told me I was his second call and he would call when he was on his way. He called me around 9:30 and said he was on his way with an accurate ETA. When he arrived he was very professional, knew exactly what to do once I showed him the problem and worked dillegently to the end. The only negative thing I have to say is the pricing for the work performed was very high in my opinion. Being a DIY person and having a good idea what things cost I feel what I was charged was way more than average. No reflection on Ryan. He was capable, competent and wasted no time in getting the job done.
- Bob Gazza
Medford, NY
Great service.Job was completed fairly Quickly was definitely pleased on the outcome will definitely recommend
- Tom Merck
Manhasset, NY
The service was good but I found it to be pricey.
- Shikha Rawat
Medford, NY
On time and explained everything that needed to be taken care of
- Juliet Posillico
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Service Technician Team : Shane F
Long Beach, NY
Lots of text telling me who is coming, when they are coming lots of communication. George was very professional, , knowledgeable, polite etc. My only concern was how much it cost. I know things went up but I feel it was too much.
- Celest Warner
East Hampton, NY
Great service, prompt, personable. Did the job in no time at all. Checked the other door openers, and made recommendations for future areas of concern and provided ideas for safety. Called before he arrived, was even early. Asked if that would be OK. Took care of everything and closed up when finished. Would recommend this company to anyone that has a garage door issue.
- Mary Jane Arceri
Miller Place, NY
Came in August, Israel was the tech...did a fine job. The door came down a little fast and hard, I waited a little long on my part. Called in Dec. and Danny took care of it....Yes I do recommend Precision they are very good.....PS
- Patrick Stewart
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Service Technician Team : Danny S
Mineola, NY
Your technician is very professional and he did the work neatly. I notice from your invoice that you offer discount to AAA members, but he didn’t mentioned about it to me before the payment. I am a AAA member so I request to reimburse that discount amount. Also I like to mention here that your charges are little bit higher.
- John Varghese
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Service Technician Team : Lewis R
Massapequa, NY
Great service ,prompt repair job . but A little pricey for a 30 min job 430.$
- Gary Gretschel
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Service Technician Team : Lewis R
Hewlett, NY
Another very good experience with Precision. Attempts by phone to schedule were not so successful. The online scheduling worked much better. Good text contact to remind of upcoming appointment.... Technician George (second time at our house) was on time. Extremely pleasant, courteous and professional. Explained everything very well.... And of course made the repairs without issue. He is a credit to the Company.... Took away a start because it felt like we spent an awful lot on what was the second repair in less than two years...
- Adam
Port Jefferson, NY
Technician came when expected. He saw the problems and explained what had to be done. I told him I needed a little while to decide as I had an A/C that was a problem at the same time. He understood.
- Paul Knel
Manhasset, NY
Accurate,pleasant. Costly.
- Christine D'ambrosio
Bay Shore, NY
I saw the reviews of previous services so I decided to use Precision based on those reviews and was satisfied with my experience.
- Jospeh Brock
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Service Technician Team : Israel H
Ridge, NY
Reprogrammed my garage door key pad as I am a new homeowner Very courteous technician Very professional company to work with. Thank you!!
- Kathie Appel
Hauppauge, NY
Very professional & knowledgeable.
- Barbara Suslan
Riverhead, NY
Would have been 5 stars if the price was lower
- Samantha Saw
Shane did a great job. He was on time, efficient and polite. Look forward to the new door install.
- Keith Pierce
Port Jefferson Station, NY
I felt Andrew was a terrific professional… Although… To pay over $1000 I thought was extremely high… But… During our economic crisis… I have no choice… Thank you very much
- John Devereux
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West Islip, NY
My new garage door was installed yesterday. I am pleased with the entire process from ordering to installation. Brian, the technician who installed the door, was courteous and professional, and the total clean-up when the job was finished was impressive. There is one problem, however. There is a small dent in one of the panels which I was told would be replaced. Therefore, the job isn't totally complete, so I will write another review when it is.
- Ann Juston
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Westhampton Beach, NY
Very professional company, quick to respond to call. Happy to replace your problem opener with a whole new system. Not very keen on repairing what's there.
- Dorothy Syracuse
Massapequa, NY
Isaac was my service man, very polite and thorough. The cost to repairs was ALOT higher than I anticipated, but I did like that the parts have a 5 year guarantee. I did notice an issue after Isaac left, so I had to call back to have him return. The service turnaround is very quick..the next day.
- Chris Read
East Northport, NY
excellent customer service technician Isaac was extremely polite and went over costs and parts to be replaced in a very understandable way very courteous
- Anita Stokes
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Nesconset, NY
Your technician was polite and knowledgeable. He came within the 4 hour time allotment.
- Rhona Spielberg
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Selden, NY
I will say this work was a tad expensive, but the whole process was professionally done. I felt comfortable from the start because the lady who took my call told me that the guy would show up in the company van and in uniform. Also, there was plenty of communication via text and email who would be arriving at my home. Danny was kind and personable.
- June
Miller Place, NY
Spring broke-called & received Same day Service! I was soo pleased as the Technichian, Jesse Cole was very quick, efficient & knowledgeable-I highly recommend this Co????
- Debbie Cavalcante
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(631) 482-7236
(631) 482-7236(516) 360-0045
(516) 360-0045(516) 360-0045
(516) 360-0045(516) 360-0045
(516) 360-0045(516) 360-0045
(516) 360-0045(631) 482-7236
(631) 482-7236(631) 779-1182
(631) 779-1182(631) 779-1182
(631) 779-1182(631) 779-1182
(631) 779-1182(631) 779-1182
(631) 779-1182Office: (631) 494-3195
417 Lincoln Street
Riverhead, NY 11901
Licenses
Suffolk County HIC#54225-H
Nassau County HIC
H16061400
The service appointment and communication before and after the appointment were excellent. The $150 trip visit and $299 minimum service charge for a fix that required straightening a bolt seems excessive.
- Joseph Serino