From Long Island Homeowners
Garage Door Repair in Nassau & Suffolk County - Page 14
Precision Garage Door
Same-day garage door repair in Nassau & Suffolk County, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.
Serving Long Island
Proudly serving the Nassau & Suffolk County community with same day service.
Local Garage Door Repair in Nassau & Suffolk County
Precision Garage Door of Long Island provides same-day garage door repair in Nassau & Suffolk County, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.
Nassau & Suffolk County homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.
The reviews below are from customers who have used Precision Garage Door for service in and around Nassau & Suffolk County and reflect their experiences with our technicians, repairs, and customer service.
Same Day Service
We fix it fast, often the same day
Upfront Pricing
Honest, flat-rate pricing with no surprises
Local & Trusted
Proudly serving local communities
What Customers are Saying
Precision Garage Door of Long Island is described by customers as a highly professional, responsive garage door company that delivers fast help, clear communication, and knowledgeable technicians across Nassau and Suffolk County. Reviews consistently highlight same-day or next-day service, courteous in-home visits, thorough explanations of repair or replacement options, and clean, efficient workmanship. Many customers also mention strong follow-up, easy scheduling, and garage doors or openers working smoothly, quietly, and reliably after service.
What Customers in Your Area Mention Most
Recent Reviews from Long Island
Dennis Morrill
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Ryan was Great fast and explained all work performed plus he's a Army Veteran ty Ryan for your service.!
Hi Dennis, Happy to hear Ryan delivered quick, thorough service. We appreciate your kind words. Thank you for choosing Precision Garage Door Service.
Jill Volmacka
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I was pleased with your workers in the past and the professional work they did. Louis R was wonderful. He was on time called to tell us ahead of time so we could move our cars out of the way he was organized professional answered all our questions gave a good demonstration to how the remote worked showed us how and where the child proof sensors were and how they attached to the rail he smiled and enjoys his job. The company did a great job in hiring and training him. Thank you for having this person service our garage door. He was just wonderful. Happy New Year to you all. Jill vomacka
Hi Jill, We’re delighted Louis left such a wonderful impression. Your thoughtful feedback means a lot, and we're glad he provided such a professional and friendly experience. Thank you for choosing Precision Garage Door Service.
Grace Burns
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Quick response time - Robert was personable, professional, and corrected the problem while explaining it clearly to me. I highly recommend Precision.
Hi Grace, Glad to know Robert responded quickly and walked you through the issue clearly while resolving everything efficiently. Thank you for choosing Precision Garage Door Service.
Location Leader: Rob W
Service: Garage Door Opener Repair
Arthur Cassano
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
So glad i used Precision to repair my garage door. i called at 8am and by 10 am George already called me and came and repaired my door .He was very help full and gave me some advice about my garage door. He was quick and thorough. The door works like brand new now.
Hi Arthur, Great to hear George was able to get your door repaired so quickly and provided helpful advice along the way. Thank you for choosing Precision Garage Door Service.
Service: Garage Door Repair
Harry Stein
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
We had our faulty garage door serviced by Kelvin Apple, and he did a fantastic job! He thoroughly explained the process and completed it in a timely manner. And a REALLY nice guy. We couldn’t be more satisfied!
Hi Harry, We’re thrilled Kelvin took great care of your repair and provided a thorough, friendly experience. Thank you for choosing Precision Garage Door Service.
Service: Garage Door Repair
Danny Gray
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Great Job
Hi Danny, Thank you for choosing Precision Garage Door Service.
David Chu
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Came two days after call on as a Saturday, diagnosed in one minute, replaced motor in one hour. Professional and wonderful specialist!!
Hi David, Great to know your technician diagnosed the issue quickly and completed everything professionally. Thank you for choosing Precision Garage Door Service.
James Bartens
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
For four pulleys, two springs, and cable you charged me just under $1,100. I didn’t know any better and reviwed part prices after the repair to see that you price gouged me on parts. I feel like a fool now. For a repair job that should have been around $450 you charged me $1,300.
Hi James, We’re sorry to hear you feel this way about the pricing of your recent service. Our goal is always to provide quality parts and expert installation to ensure your garage door operates safely and reliably. We understand cost concerns and appreciate your feedback, as it helps us improve transparency. Our Service Manager, Rob, attempted to reach you previously without success and will try again today to connect and review the details. Sincerely, Antonio M. Customer Experience & Dispatch Manager 888-616-9021
Service: Garage Door Repair
Product: Springs
Richard Dos Santos
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The technician who was dispatched to address my issue performed excellently. However, I was taken aback by the cost of a ten-minute service call to push a reprogram button, especially after already investing significantly in replacing my garage doors. I attempted to observe the procedure, but I was unable to view the controller's reset process. Unfortunately, the control panel is malfunctioning again. It would be beneficial to have the steps for resetting the control panels so I can avoid incurring another $300+ expense for a brief task.
Hi Richard, Thank you for sharing such detailed feedback. We're glad to hear the technician provided excellent service, and we understand your concern regarding the cost for a quick reset. We're also sorry to hear the control panel is acting up again. If you’re still experiencing any issues, we’d be happy to help, please feel free to reach out anytime at 888-616-9021 so we can assist further. Sincerely, Antonio M. Customer Experience Manager
John J.
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Ryan & his partner came on time as promised and did a great job. Professional, polite and helpful. Money well spent! John J.
Hi John, Happy to know Ryan and his partner delivered timely, polite, and professional service. Thank you for choosing Precision Garage Door Service.
Edward Kirk
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
My wife and I met with John Fusco. He explained in detail on what we are to expect with the new replacement garage door purchase. It will be about seven weeks for the installation to occur. John was patient and answered all our questions. We are looking forward to having the new door in about seven weeks. Ed K.
Hi Edward, Thank you for sharing your experience with John. We're glad he took the time to explain everything clearly as you prepare for your new door. Thank you for choosing Precision Garage Door Service.
Service: Install Garage Doors
Deborah Lennek
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Exceeded my expectations. Prompt, professional and friendly. Fixed within the hour. Rob is an exemplary representative of your company. Deborah
Hi Deborah, Wonderful to hear your service exceeded expectations. Rob will appreciate your kind words. Thank you for choosing Precision Garage Door Service.
Location Leader: Rob W
Service: Garage Door Opener Repair
Al Pepe
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Luis is an excellent efficient technician He did good job Prices are a bit high
Hi Al, We’re glad Luis provided efficient, high-quality service. We appreciate your feedback on pricing as well. Thank you for choosing Precision Garage Door Service.
Service Technician Team: Lewis R
Service: Garage Door Opener Install
Product: Belt Drive Garage Door Opener
Michael Fairbrother
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Nick was amazing!!! He went above and beyond to help us. He showed up on time during a snow storm and got the job done. Nick even took the time to set up my phone so we can use the app to control the garage door. I highly recommend Precision if you have anything you need done with your garage door.
Hi Michael, It's great to hear how committed Nick was, even in a snowstorm. We're glad he helped set up your app as well. Thank you for choosing Precision Garage Door Service.
Michael Cheong
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Great work!
Hi Michael, Glad the work met your expectations and everything went smoothly. Thank you for choosing Precision Garage Door Service.
Service: Garage Door Repair
Product: Springs
Linda Horgan
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Nicholas did a terrific job. Professional and a pleasure to work with.
Hi Linda, We appreciate your feedback on Nicholas. Glad his professionalism made the experience a positive one. Thank you for choosing Precision Garage Door Service.
Keith D
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Kelvin and the team were on time and went over and above to get me functional when no one else was able to help
Hi Keith, Great to hear Kelvin and the team were able to step in and get everything working when others couldn’t. Thank you for choosing Precision Garage Door Service.
Service: Garage Door Opener Install
Product: Rollers
Linda M.
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I have used this company in the past so I always turn to them when there are issues with my garage door equipment. Kelvin Apple and his partner James were timely, courteous and efficient. I appreciated their recommendations and workmanship. The initial contact who scheduled my appointment (Lisa) was also extremely helpful and friendly.
Hi Linda, We’re grateful for your continued trust. Kelvin, James, and Lisa will be pleased to know their professionalism and helpfulness stood out. Thank you for choosing Precision Garage Door Service.
Service: Garage Door Opener Install
Product: Garage Door Opener
Lynne Stebbins
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Shane was early (!), understood the issue and repaired it with competence and efficiency. We can count on the quality of service provided, and we are happy to recommend Precision.
Hi Lynne, Great to know Shane resolved the issue quickly and effectively. We appreciate your confidence in our service. Thank you for choosing Precision Garage Door Service.
Location Leader: Shane F
Service: Garage Door Repair
Monica Iorio
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I can't thank Danny and his assistant enough for their professionalism! Our electric garage door wouldn't open. He was so kind and understanding. My husband is bedridden and I had to handle this matter in my own. He is the epitome of kindness and patience. He explained what needed to be done, did it and then made sure I understood and was able to open and close the garage door
Hi Monica, Thank you for sharing such heartfelt feedback. Danny will be honored to know his patience and professionalism made a difficult situation easier for you. Thank you for choosing Precision Garage Door Service.
Service Technician Team: Danny S
Service: Garage Door Repair
Julie E
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Ryan and his assistant showed up and performed all the necessary work in a timely and professional manner. Both technicians were friendly and helpful guiding me through the process of fixing and replacing old garage door parts. My door now works like a dream and I am one satisfied customer! Thank you Precision!
Patricia Williamson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I highly recommend Precision Garage Door Service. I have been using them for several years now. They are easy to contact, they respond very promptly, and are very security mindful. They send a photo of the technician who is responding and notify you when he is on the way. I contacted them Wednesday afternoon regarding my keypad which I saw was not working because there was rust in the area where the batteries are installed. They responded this morning and replaced the keypad under warranty. I am very appreciative of their service. area where the batteries are installed. They responded this morning and replaced the keypad under warranty. I am
Diana Murphy
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Precision Garage Door Service installed a new motor for me, and now my garage door is working perfectly. John Fusco was very thorough in completing the job. He was very friendly and knowledgeable.
Hi Diana, Wonderful to hear your new motor is working perfectly. John’s thorough and friendly approach is exactly what we aim to deliver. Thank you for choosing Precision Garage Door Service.
Service: Garage Door Opener Install
Product: Garage Door Opener
Michael Hines
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
On time and efficient. Highly recommend Precision for any garage door issues.
Hi Michael, Glad the service was prompt and efficient. Your recommendation means a lot. Thank you for choosing Precision Garage Door Service.
Robert and Harriet Leventhal
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
We had dealt with Precision in 2017 when we decided that the cables and the pulleys on the garage door should be inspected. We were happy because the technician showed up on time and took care of what was necessary to overhaul the doors. When our keypad to open our garage was no longer working, we called Precision. We decided to buy a new garage door opener for both garage doors since both garage door openers were both pretty old. and our latest car could not access the garage without a transmitter. We are so pleased with our new garage door openers. The motor is so much quieter, and we are really impressed at how well it works. We were very pleased with our technician Shane Fazal. He finished the job in a timely manner, and set everything up for us. He was very professional and spent time explaining all the different features, so that we understood how everything worked.
Hi Robert & Harriet, We’re thrilled your return experience was just as positive as the first. Shane will be glad to know his thoroughness and clear explanations made such a strong impression. Thank you for choosing Precision Garage Door Service.
Christopher Hollborn
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The technician was courteous. However the work performed was very questionable! I wouldn’t recommend them to anyone. Price was a little high.Very disappointing.
Hi Christopher, Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet expectations. We truly appreciate you taking the time to speak with Michael Picarello and allowing him to listen and understand your frustration. As part of our commitment to making this right, we are sending an installer to address the issue and ensure everything meets our quality standards. If you feel your concerns have been resolved after this visit, we would greatly appreciate it if you could update your review to reflect your latest experience. Your feedback helps us continue improving. Sincerely, Antonio M. Customer Experience & Dispatch Manager
Jeanne Pappas
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Nick Urena was my service technician. He is competent, skilled, knowledgeable, helpful and pleasant. Got the job done in a timely fashion.
Hi Jeanne, Appreciate you sharing your experience with Nick. Great to hear his skill and professionalism made the visit smooth and efficient. Thank you for choosing Precision Garage Door Service.
Andrea M
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Israel was excellent! Got the job done in one day! Highly recommend Precision if you need Garage doors to servicing them
Hi Andrea, Great to hear Israel completed everything in a day and delivered the level of service you hoped for. We appreciate the recommendation. Thank you for choosing Precision Garage Door Service.
James Gay
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Had really great experience with Precision. Immediate response to my call for service and Shane was a pleasure to have on site fixing my door. Highly recommend them
Hi James, We appreciate you sharing your experience. Glad Shane provided quick, reliable service during your visit. Thank you for choosing Precision Garage Door Service.
Paul Asencio
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Amazing service! Incredibly knowledgable! And very, very nice! Highly recommend! My garage door (springs) broke on Monday night. Couldn’t open the garage door, 2 cars locked inside, only 1 car outside. Major problem. Called Precision at 8pm Monday night - made an appt for Tuesday btwn 12-4. John showed up at 12:30, fixed and done and back to normal in less than 2 hours.
Hi Paul, Happy we could get you back up and running so quickly. John will be glad to hear his knowledge and service made such a difference. Thank you for choosing Precision Garage Door Service.
Service: Broken Garage Door Spring Repair
Product: Springs
License
Suffolk County HIC#54225-H
Comment from James Bartens
No, Doug and I spoke. He said you build your profit into your itemized materials on the contract. We disagree that this is legal. I believe it violates GBL 349 and suggested he check with higher executives and corporate counsel. I don’t believe he will. He also said I was incorrectly billed $150 on the contract and would also apply a 10% discount. I doubt I receive either.