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Read what people are saying
about Precision Garage Door

Precision Garage Door of Long Island
has received 4350 reviews, averaging 4.94 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Fantastic! Called them less than 24 hours ago and made an appointment. They arrived right on time and did a great job! Very professional. The tech explained all my options to me and spent the time necessary to go over the details. Highly recommended!

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A Response from: Doug

Hi Gene! Communicating who will arrive and when helps you know Precision is a name you can trust for your garage door opener repair. Thanks for choosing Precision!

Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very impressed with Precision! The technician was friendly, efficient, and knowledgeable, and made it easy to figure out how to address the issues with my garage door within my budget. The installation was done quickly and well, and I’m very happy with the end result.

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A Response from: Doug

Hi there! We're so glad we were able to help you with your garage door issue. Offering different options for repair allow homeowners to make a decision they feel confident about. Thank you for choosing Precision!

John Aaron Service Provided:
Garage Door Repair

Product:
Opener

Location Leader: John Aaron
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Had to wait a week to get an appointment. Received numerous annoying emails and text messages about irrelevant info regarding the salesperson —- only to have an inexperienced fellow come out to tell me that he can’t replace the exact door and cannot replace the track to heavy duty —- the issue is that he had no answers and had to call his office to get answers. If that were the case - who ever he spoke to in the office should have spoken directly to me at the time of my original call to figure out that they could not replace with the same exact door.... I assume they wanted to push whatever door manufacturer they wanted to, not realizing that we have another garage door to match.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very quick and efficient

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Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Neighbor

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Rob W Service Provided:
Garage Door Opener Install

Location Leader: Rob W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

A few years ago, I had a spring break on my door and had Precision come out to make repairs. They not only fixed the spring, they updated all of my hardware. Recently my garage door opener went out and I remembered how pleased I was with Precision and I called them. The lady taking my order was so nice and Danny, the technician who came out was so polite and thorough. Couldn't be happier with the work done. The new opener is very quiet and the installation was flawless. Thanks so much!

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A Response from: Doug

Hi Jim! Thanks for being a loyal customer! It's important to us that our customers are satisfied from the very first phone call to the new opener installation, that way they call us when they have a new issue, just like you did! Thank you for choosing Precision (again). We look forward to helping you with any future garage door issues.

Danny S Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Service Technician Team : Danny S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had heard the name and needed a repair. My technician Isaac was great. Very nice, professional and knowledgeable. I highly recommend him.

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Gina was very knowledgable and helpful.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Danny was very pleasant and professional.

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Danny S Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team : Danny S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Doug was very good and explained everything was neat and very professional.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technician Robert was excellent! However unhappy with the pricing. Completely overcharged after doing some research Unfortunately had no choice, needed the garage door operational ASAP as my wife is a teacher and needs her vehicle. Couldn’t do the repair myself as I have a back injury

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A Response from: Vince DiGerolamo, Corporate Customer Experience Manager

Hello Anthony, Thank you for the opportunity to resolve this issue for you. I am happy we were able to come up with a solution that meets your satisfaction. I look forward to serving you again in the future if needed - stay well and Happy Holidays - vince@pdstristate.com 973-897-7028

Rob W Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Location Leader: Rob W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My experience started with Sara. Very friendly, helpful and professional. Through her efforts to help me she was able to find Andre: a very knowledgeable, courteous and professional technician. He assessed the situation, fixed the problem and replaced the motor. All covered under warranty! Wow, and this all happened within 2 hours! Wow,Wow! Thank you.

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A Response from: Doug

Wow, Dennis! What a great review regarding your experience with Precision! Customer satisfaction is very important to us, from the very first phone call to the garage door service. We look forward to helping you with any future garage door needs.

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician was prompt and courteous. He explained the problem and the different solutions. He seemed very knowledgeable.

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Greg and his assistant fixed the garage door and were very attentive! Thanks from the Lane family ????Happy Holidays!

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Service Provided:
Garage Door Repair

1 2 3 4 5
Date: 12/12/2020
Broken Garage Door Spring Repair
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Danny Salas was an excellent worker and professional. He saw the problem and fixed it. I’ll definitely will use him again if I have a problem with my garage door.

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Danny S Service Provided:
Broken Garage Door Spring Repair

Service Technician Team : Danny S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The Technician JesseCole installed a new opener on one of my garage doors. He also installed missing safety cables on both doors. He completed the work in a professional manner. I highly recommend this company.

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A Response from: Doug

Hi Ed! Thanks for taking the time to share your experience with Precision. Jesse is a great member of the Precision team so we're happy to hear he made an impression on you. We look forward to helping you with any other garage door needs.

Service Provided:
Garage Door Opener Install

Product:
Cables

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great work and very professional

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Danny S Service Provided:
Garage Door Repair

Service Technician Team : Danny S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very helpful and friendly. Appt was well planned and great communication

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Rob W Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Location Leader: Rob W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We have had a wonderful experience with your company, starting with Gina the sales rep and ending with the two men who installed the door, who were polite and efficient and very helpful.

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A Response from: Doug

Hi Denise! We work hard to ensure a positive customer experience, from the very first consultation to the professional garage door installation. Thank you for choosing Precision!

Service Provided:
Install Garage Doors

Product:
Garage Doors

1 2 3 4 5
Date: 12/08/2020
Garage Door Opener Install
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Both Israel and Jacob were totally professional and competent. They came on time explained what was to be done and did the job expeditiously. I would definitely call on them again if I needed any work done on the garage door.

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A Response from: Doug

Hi Les! Arriving on time allows you to make the most of your day and know that Precision is a name you can trust. We look forward to helping you with any future garage door needs.

Israel H Service Provided:
Garage Door Opener Install

Service Technician Team : Israel H
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We had a weekend emergency and were delighted when the most efficient Sarah answered the phone in person on Sunday morning. Excellent technician Robert W arrived on time today, quickly figured out the problem and fixed it for a reasonable change first thing this morning. What’s not to like! A+ all around.

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A Response from: Doug

Hi Vivian! We think this review is an A+! We appreciate you taking the time to share your experience with Precision. Reviews like this help homeowners know Precision is a name you can trust. We look forward to helping you with any future garage door needs.

Rob W Service Provided:
Garage Door Repair

Location Leader: Rob W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thank you to your technician, Isaac Rodriguez, for his courteous, efficient service in replacing a broken spring and bearing rollers in my garage door. Though Isaac was late in getting to my home due to a prior job with issues, I was impressed that he insisted he would come to repair my door no matter how late. Based on my experience, I'm happy to give a 4/5 star rating and can recommend your company. :)

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A Response from: Doug

Hi there! Sorry to hear Isaac was running late! But we're glad he was able to repair your broken spring and rollers. Customer satisfaction is very important to us, so I'm sure he was trying to get the job done right at his previous job before heading over to you. We look forward to helping you with any future garage door needs!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very happy with Precision. Would call upon them in the future without hesitation.

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Rob W Service Provided:
Garage Door Repair

Location Leader: Rob W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I would not use nor recommend this company to anyone. $74 to tell me it'll cost $200 to remove two nails, move the weather stripping an inch and tap them back in. They're words not mine. 5 minutes they were here cost $74 to tell me 5 minutes of work would cost $200. Go to a different company, your money will be better spent. Never paid $74 for an estimate for anything. On a good note, the employee who showed was very nice.

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Danny S Service Provided:
Garage Door Repair

Service Technician Team : Danny S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I am so pleased with my decision to use your company. Everything has been so professional from the quote to the installation and service calls. The product is excellent quality, the staff are responsive and polite. Today’s service call was excellent with technician Isaac Rodriguez. He was on time, gave me advance notice, and was very thorough in diagnosing and fixing the problem, and also in explaining everything to me. I wouldn’t hesitate to recommend this company to anyone.

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A Response from: Doug

Hey Hope! Thank you for taking the time to share your experience with Precision! Reviews like this help homeowners know Precision is a name you can trust for your garage door installation and service. We look forward to helping you with any future garage door needs.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Wonderful service. Wonderful technician. Very professional.

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Danny S Service Provided:
Garage Door Repair

Service Technician Team : Danny S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Ryan was knowledgeable and professional. Highly recommend Precision.

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Two years ago I had a broken spring on my garage and I received prompt service.

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Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

1 2 3 4 5
Date: 11/29/2020
Garage Door Repair
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Efficient, pleasant , excellent work, easy appointment and service. Priced for quality

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Service Provided:
Garage Door Repair

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Extremely impressed with Precision Door Service. Really one of the better experiences I've had dealing with any company from a customer service standpoint. Easy appointment setting, great communication, Rob our experienced technician arrived on time and quickly replaced our old and installed 2 new garage door openers. Job was done well and they work perfectly. Installation pricing was very fair as well. We're considering new doors perhaps next Spring and now we know there's no place else to look - as we're very happy with the service we received! Highly recommended!

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A Response from: Doug

Hey Joe! Glad to hear Rob was able to easily replace your garage door openers. Customer satisfaction is very important to us, so we work hard to ensure a painless experience from the very first phone call to the professional garage door service. Thank you for choosing Precision. We look forward to installing those new doors next year!

Rob W Service Provided:
Garage Door Opener Install

Location Leader: Rob W
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Huntington / Smithtown Area (631) 482-7236
Oyster Bay Area (516) 360-0045
North Hempstead Area (516) 360-0045
Hempstead Area (516) 360-0045
Massapequa Area (516) 360-0045
Babylon / Bay Shore Area (631) 482-7236
Brookhaven Area (631) 779-1182
Port Jefferson Area (631) 779-1182
North Fork Area (631) 779-1182
The Hamptons Area (631) 779-1182
Precision Garage Door Service of Long Island
Office: (516) 927-8686
27 Dubon Ct.
Suite B

Farmingdale, NY 11735
Precision Overhead Garage Door Service
Office: (631) 494-3195
417 Lincoln Street
Riverhead, NY 11901
Precision Garage Door Service of Long Island
Office: (631) 203-6228
197 New York Ave
Unit A

Huntington, NY 11743
Precision Garage Door Service of Long Island
Office: (516) 231-1644
1461 Franklin Ave
Suite# 10-4

Garden City, NY 11530

License

Suffolk County HIC
#54225-H