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Read what people are saying
about Precision Garage Door

Precision Garage Door of Long Island
has received 19 reviews, averaging 1.00 Stars:
1 2 3 4 5
Review:

Not satisfied at all I was over charged for work I didn’t need done because I wasn’t home to question it. Not only didn’t I need the work I found out the parts I was charged hundreds of dollars for can be bought for less than $50. I will neve use or recommend this company again. Preparing to file complaint with the better business bureau. Shameful.

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Danny S Service Provided:
Garage Door Repair

Service Technician Team : Danny S
Review:

Did nothing

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Israel H Service Provided:
Garage Door Opener Install

Product:
Opener

Service Technician Team : Israel H
Review:

No you did not meet my expectations, not at all. Your serviceman was courteous, but I felt a too little was done.

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Isaac R Service Provided:
Garage Door Opener Repair

Service Technician Team : Isaac R
Review:

Excellent service. Installer was courteous and very helpful and explain how to setup the keypad and the remotes. I would strongly recommend Precision to friends and family.

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A Response from: Doug

Hi Patrick, We appreciate your kind words regarding your experience. It looks like you gave 1 star instead of 5 however, just wanted to confirm if that was the case. Thanks!

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

I had used Precision in Texas and was completely satisfied with broken Spring replacement. However, I was completely dissatisfied with Precision of Long Island/Plainview with broken Spring replacement as the technician would not perform the repair that I had requested and pre-established with their office. Repairman walked off the job.

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Isaac R Service Provided:
Broken Garage Door Spring Repair

Service Technician Team : Isaac R
Review:

Do not use! Total scam. Technician was unprofessional and kept saying if you don’t do this your family is at risk.

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Danny S Service Provided:
Garage Door Repair

Product:
Springs

Service Technician Team : Danny S
Review:

I paid 200 to get a door fixed and nothing got fixed. He thinks it is a logic board but does not know. He also tells me to call the guy who put in the door. He came and fixed is 2 seconds. I do not think your technician knew what he was doing. Disappointed

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Service Provided:
Garage Door Opener Repair

Review:

Had to wait a week to get an appointment. Received numerous annoying emails and text messages about irrelevant info regarding the salesperson —- only to have an inexperienced fellow come out to tell me that he can’t replace the exact door and cannot replace the track to heavy duty —- the issue is that he had no answers and had to call his office to get answers. If that were the case - who ever he spoke to in the office should have spoken directly to me at the time of my original call to figure out that they could not replace with the same exact door.... I assume they wanted to push whatever door manufacturer they wanted to, not realizing that we have another garage door to match.

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Jesse C Service Provided:
Install Garage Doors

Product:
Garage Doors

Service Technician Team : Jesse C
Review:

I would not use nor recommend this company to anyone. $74 to tell me it'll cost $200 to remove two nails, move the weather stripping an inch and tap them back in. They're words not mine. 5 minutes they were here cost $74 to tell me 5 minutes of work would cost $200. Go to a different company, your money will be better spent. Never paid $74 for an estimate for anything. On a good note, the employee who showed was very nice.

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Danny S Service Provided:
Garage Door Repair

Service Technician Team : Danny S
Review:

Gave me a price of $1100 to replace a garage door opener and said springs and rollers needed to be replaced. Promised to email an estimate but never received it and charged a $70 service fee. Had Home Depot install a Chamberlain belt driven 3/4 hp for $315. Other parts NOT NEEDED. Let the buyer beware.

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Marlon C Service Provided:
Garage Door Repair

Service Technician Team : Marlon C
Review:

Need a call back Sent two emails with no reply

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Isaac R Service Provided:
Install Garage Doors

Service Technician Team : Isaac R
Review:

You guys don’t do the capping so it’s totally useless . Wayne dalton and others do

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John Aaron Service Provided:
Install Garage Doors

Product:
Garage Doors

Location Leader: John Aaron
Review:

Service technician who came to give us a quote was polite, knowledgeable and though. Understood exactly what we wanted and made some suggestions, Unfortunately the price quoted was substantially higher (30 %) than prices we were quoted .

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Jesse C Service Provided:
Install Garage Doors

Service Technician Team : Jesse C
Review:

Service man was great..not him at all.. company pricrs are ridiculous Great employee. Professoonal polite. He has nothing to do with the pricing

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Israel H Service Provided:
Garage Door Repair

Service Technician Team : Israel H
Review:

Your workers were beyond courteous & professional. They were great! Your company on the other hand... leaves much to be desired. They been back to my house 3x for a garage door that is under a year old. Scheduling was horrrendous. They say between 12-2, then send confirmation email saying 2 & up to 4 hrs after! Had to reschedule first appt. due to fact weren’t at house by 2. Second appt. didn’t get there until 2:15, again not workers fault, scheduling department (I figured since they screwed up 1st appt., maybe they would put me first or at least make sure to get to my home before 2... nope). Screws on my less than year old door are rusty, all 12. If I waited any longer would be rust marks all down front of it. Flat piece behind handle is warped, cheap material (plastic on $2k door). Unbelievable! Again people in customer service were very nice and professional, just cheap material and scheduling just a mess. Don’t know how this business stays open.

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Service Provided:
Garage Door Repair

Review:

Rejected service upon arrival. Pricing was absurd. Contact a different company

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Service Provided:
Garage Door Repair

Review:

I had a garage door opener installed and a new garage door with new roller springs etc... Installation went ok. Had to call them back for service 3 times for garage door coming off track. Second time they never showed up had to call manager. Service was extremely poor. I had recommended Precision to a relative after I had new garage door installed and they had the same problem. Would not recommend............

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Asked them to fix my garage door. The technician said it couldn't be repaired and our other door was broken, as well. He quoted $2200 to replace both doors including all tracks, springs and hardware. I fixed both doors for $87.37 with parts from Home Depot. Thanks Precision...not a good policy to try to take advantage of customers. Change your website...you don't fix anything.

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Danny S Service Provided:
Garage Door Repair

Service Technician Team : Danny S
Review:

I was very happy with the technician. However, for what was done i feel i was overcharged, correcting a wire and no parts $216.00 I feel i should have been charged for a service call only.

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A Response from: Doug

thank you for the feedback, we feel the 9pt safety eye package is a good value. we inspect and adjusted your safety eyes, we securley fastened to the track, we inspected all wiring at the motor-head, wall control and sensor's. we also checked your force settings and travel limits.

Service Provided:
Garage Door Opener Repair

Huntington / Smithtown Area

(631) 482-7236

(631) 482-7236
Babylon / Bay Shore Area

(631) 482-7236

(631) 482-7236
Port Jefferson Area

(631) 779-1182

(631) 779-1182
Riverhead Area

(631) 779-1182

(631) 779-1182
Brookhaven Area

(631) 779-1182

(631) 779-1182
Hempstead Area

(516) 360-0045

(516) 360-0045
North Hempstead Area

(516) 360-0045

(516) 360-0045
Oyster Bay Area

(516) 360-0045

(516) 360-0045
Massapequa Area

(516) 360-0045

(516) 360-0045
Southold Area

(631) 779-1182

(631) 779-1182
Southampton Area

(631) 779-1182

(631) 779-1182
East Hampton Area

(631) 779-1182

(631) 779-1182
Precision Overhead Garage Door Service
Office: (516) 927-8686
115 Newtown Road
Plainview, NY 11803
Precision Overhead Garage Door Service
Office: (631) 494-3195
427 Lincoln Street
Unit D

Riverhead, NY 11901

Licenses

Suffolk County HIC
#54225-H
Nassau County HIC
H16061400