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Read what people are saying
about Precision Garage Door

Precision Garage Door of Long Island
has received 9 reviews, averaging 2.00 Stars:
1 2 3 4 5
Review:

I needed 2 replacement springs for my garage door and the tech (Danny) took a look and gave me an initial quote of, get this, $1,200!! I was going to send him away but I let him explain what was included and what an alternate price was. He had a bare minimum price of $640 which was still way too high but I was in a bind because I could not open the door without springs and my car was in garage. I reluctantly agreed and the work done was fine (took about 40 minutes) but I’m so upset that I spent that much money unnecessarily. I checked YouTube and it is a very easy job to do yourself and I ordered from Amazon two140 lb springs and four 3 inch pulleys ( total cost $65) for the other door which I will do myself when I have a free hour.

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Danny S Service Provided:
Broken Garage Door Spring Repair

Service Technician Team : Danny S
Review:

Yesterday I had a tech come to check why our motorized garage door opener wasn't working properly. I had 2 springs, pulleys and cables replaced at 1/2 hour of work for $1000+. My spouse came home and said he used the same company in 2019 and paid $1200 for a whole new system installation at his office. I emailed for further explanation regarding the excessive pricing. They responded that they would call by the days end but no one did.

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Andrew D Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : Andrew D
Review:

Had address wrong but did make it by the afternoon. Also, told that tech couldn’t work on door since it was near 9 feet?? Think they could have asked that or informed me prior to visit?

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Andrew D Service Provided:
Garage Door Repair

Service Technician Team : Andrew D
Review:

The garage technician was precise and finished within 20 minutes. The downside overpriced! I was shocked it cost over $800 just to replace garage springs, wheel rollers and to connect two Cable‘s. And one cable for “safety”. Maybe I should get a job with you guys?

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Isaac R Service Provided:
Garage Door Repair

Service Technician Team : Isaac R
Review:

Technician Robert was excellent! However unhappy with the pricing. Completely overcharged after doing some research Unfortunately had no choice, needed the garage door operational ASAP as my wife is a teacher and needs her vehicle. Couldn’t do the repair myself as I have a back injury

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A Response from: Vince DiGerolamo, Corporate Customer Experience Manager

Hello Anthony, Thank you for the opportunity to resolve this issue for you. I am happy we were able to come up with a solution that meets your satisfaction. I look forward to serving you again in the future if needed - stay well and Happy Holidays - vince@pdstristate.com 973-897-7028

Rob W Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Location Leader: Rob W
Review:

We are customers who have spent a lot of money to get our garage doors / motors fixed by your company in the recent past.(please check our past records). We called for one roller that came out of track. Additionally there was a broken windowpane glass . Your technician wanted us to replace entire door as well ( amount would be in excess of $1500) and would not assist us with broken pane repair . After replacing all parts which I don’t even think was necessary the total bill was $750 and we still have a broken pane. We are very dissapointed with the service .

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Service Provided:
Garage Door Repair

Review:

They came quickly and all the communication was an A+. He unplugged the box and plugged it back in and it worked. Not sure if he tried to do it a few times but within an hour the door wouldn’t open. I called and asked to schedule a follow up to replace the box and asked the the initial fee for the visit be waived or included in the repair price(quoted $850 on phone) Client service person said she couldn’t approve it and would have someone call. 4 days later no call so I scheduled with another company for $650.

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Service Provided:
Garage Door Repair

Review:

From the person that answered the phone to the installers all employees were very polite and professional. However, since I did some research on the parts I needed I was absolutely shocked at what I was charged. The work was good but I really don’t think it was a good value. I should’ve gotten an estimate first, my bad. That will never happen again

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Your service is very good, it will be perfect if the staff came on time. I'll recommend your service to my friends, thanks.

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A Response from: Doug

hello and thank you for your feedback. We do apologize for being a liite late for your appointment. We do strive to always be on time.

Service Provided:
Garage Door Repair

Product:
Garage Doors

Huntington / Smithtown Area

(631) 482-7236

(631) 482-7236
Babylon / Bay Shore Area

(631) 482-7236

(631) 482-7236
Port Jefferson Area

(631) 779-1182

(631) 779-1182
Riverhead Area

(631) 779-1182

(631) 779-1182
Brookhaven Area

(631) 779-1182

(631) 779-1182
Hempstead Area

(516) 360-0045

(516) 360-0045
North Hempstead Area

(516) 360-0045

(516) 360-0045
Oyster Bay Area

(516) 360-0045

(516) 360-0045
Massapequa Area

(516) 360-0045

(516) 360-0045
Southold Area

(631) 779-1182

(631) 779-1182
Southampton Area

(631) 779-1182

(631) 779-1182
East Hampton Area

(631) 779-1182

(631) 779-1182
Precision Overhead Garage Door Service
Office: (516) 927-8686
115 Newtown Road
Plainview, NY 11803
Precision Overhead Garage Door Service
Office: (631) 494-3195
427 Lincoln Street
Unit D

Riverhead, NY 11901

Licenses

Suffolk County HIC
#54225-H
Nassau County HIC
H16061400