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about Precision Garage Door
Precision Garage Door of Long Islandhas received 11 reviews, averaging 2.00 Stars:
Floral Park, NY
Product:
Service Technician Team : Lewis R
Islip Terrace, NY
Ridiculously overpriced!
- Maureen Rizzo
Nesconset, NY
I needed 2 replacement springs for my garage door and the tech (Danny) took a look and gave me an initial quote of, get this, $1,200!! I was going to send him away but I let him explain what was included and what an alternate price was. He had a bare minimum price of $640 which was still way too high but I was in a bind because I could not open the door without springs and my car was in garage. I reluctantly agreed and the work done was fine (took about 40 minutes) but I’m so upset that I spent that much money unnecessarily. I checked YouTube and it is a very easy job to do yourself and I ordered from Amazon two140 lb springs and four 3 inch pulleys ( total cost $65) for the other door which I will do myself when I have a free hour.
- Ray Hagan
Remsenburg-Speonk, NY
Yesterday I had a tech come to check why our motorized garage door opener wasn't working properly. I had 2 springs, pulleys and cables replaced at 1/2 hour of work for $1000+. My spouse came home and said he used the same company in 2019 and paid $1200 for a whole new system installation at his office. I emailed for further explanation regarding the excessive pricing. They responded that they would call by the days end but no one did.
- Tiffanie Kempf
Product:
Bridgehampton, NY
Had address wrong but did make it by the afternoon. Also, told that tech couldn’t work on door since it was near 9 feet?? Think they could have asked that or informed me prior to visit?
- Michael Hokin
Deer Park, NY
The garage technician was precise and finished within 20 minutes. The downside overpriced! I was shocked it cost over $800 just to replace garage springs, wheel rollers and to connect two Cable‘s. And one cable for “safety”. Maybe I should get a job with you guys?
- Nick Varriale
Middle Island, NY
Technician Robert was excellent! However unhappy with the pricing. Completely overcharged after doing some research Unfortunately had no choice, needed the garage door operational ASAP as my wife is a teacher and needs her vehicle. Couldn’t do the repair myself as I have a back injury
- Anthony
Hello Anthony, Thank you for the opportunity to resolve this issue for you. I am happy we were able to come up with a solution that meets your satisfaction. I look forward to serving you again in the future if needed - stay well and Happy Holidays - vince@pdstristate.com 973-897-7028
Huntington, NY
We are customers who have spent a lot of money to get our garage doors / motors fixed by your company in the recent past.(please check our past records). We called for one roller that came out of track. Additionally there was a broken windowpane glass . Your technician wanted us to replace entire door as well ( amount would be in excess of $1500) and would not assist us with broken pane repair . After replacing all parts which I don’t even think was necessary the total bill was $750 and we still have a broken pane. We are very dissapointed with the service .
- Deb & Joe Patane
Syosset, NY
They came quickly and all the communication was an A+. He unplugged the box and plugged it back in and it worked. Not sure if he tried to do it a few times but within an hour the door wouldn’t open. I called and asked to schedule a follow up to replace the box and asked the the initial fee for the visit be waived or included in the repair price(quoted $850 on phone) Client service person said she couldn’t approve it and would have someone call. 4 days later no call so I scheduled with another company for $650.
- Ron Hooey
Lake Grove, NY
From the person that answered the phone to the installers all employees were very polite and professional. However, since I did some research on the parts I needed I was absolutely shocked at what I was charged. The work was good but I really don’t think it was a good value. I should’ve gotten an estimate first, my bad. That will never happen again
- Dave Silkin
Product:
Glen Cove, NY
Your service is very good, it will be perfect if the staff came on time. I'll recommend your service to my friends, thanks.
- Ann Xie
hello and thank you for your feedback. We do apologize for being a liite late for your appointment. We do strive to always be on time.
Product:
(631) 482-7236
(631) 482-7236(516) 360-0045
(516) 360-0045(516) 360-0045
(516) 360-0045(516) 360-0045
(516) 360-0045(516) 360-0045
(516) 360-0045(631) 482-7236
(631) 482-7236(631) 779-1182
(631) 779-1182(631) 779-1182
(631) 779-1182(631) 779-1182
(631) 779-1182(631) 779-1182
(631) 779-1182Office: (631) 494-3195
427 Lincoln Street
Unit D
Riverhead, NY 11901
Licenses
Suffolk County HIC#54225-H
Nassau County HIC
H16061400
I called the office number to get a general idea of how much the service was going to cost. The gentleman I spoke to gave me a range over the phone. I book my appointment and the bill was more than double what the range was given to me over the phone. The tech was on time. He was missing some pieces on his truck so he made due with what he had on hand at the time. The most appalling part of the whole visit was the 3 quotes he gave me on his tablet. I just wanted my garage door to work again. I had already took the day off of work so the work could be done but I certainly would think twice about using this company again.
- Mark Jacobs