Read what people are saying
about Precision Garage Door in:

For four pulleys, two springs, and cable you charged me just under $1,100. I didn’t know any better and reviwed part prices after the repair to see that you price gouged me on parts. I feel like a fool now. For a repair job that should have been around $450 you charged me $1,300.

- James Bartens

Hi James, We’re sorry to hear you feel this way about the pricing of your recent service. Our goal is always to provide quality parts and expert installation to ensure your garage door operates safely and reliably. We understand cost concerns and appreciate your feedback, as it helps us improve transparency. Our Service Manager, Rob, attempted to reach you previously without success and will try again today to connect and review the details. Sincerely, Antonio M. Customer Experience & Dispatch Manager 888-616-9021

Exceeded my expectations. Prompt, professional and friendly. Fixed within the hour. Rob is an exemplary representative of your company. Deborah

- Deborah Lennek

Ryan and his assistant showed up and performed all the necessary work in a timely and professional manner. Both technicians were friendly and helpful guiding me through the process of fixing and replacing old garage door parts. My door now works like a dream and I am one satisfied customer! Thank you Precision!

- Julie E

The technician was courteous. However the work performed was very questionable! I wouldn’t recommend them to anyone. Price was a little high.Very disappointing.

- Christopher Hollborn

Hi Christopher, Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet expectations. We truly appreciate you taking the time to speak with Michael Picarello and allowing him to listen and understand your frustration. As part of our commitment to making this right, we are sending an installer to address the issue and ensure everything meets our quality standards. If you feel your concerns have been resolved after this visit, we would greatly appreciate it if you could update your review to reflect your latest experience. Your feedback helps us continue improving. Sincerely, Antonio M. Customer Experience & Dispatch Manager

Wonderful experience with your company Kelvin was a pleasure to deal with.. Confident, polite, and very knowledgeable. We would recommend your Company to our friends and family. Thank you

- Robert Farrell

Hi Robert, We’re so glad to hear Kelvin provided such a wonderful experience! His confidence, politeness, and knowledge truly reflect the level of service we strive for. Thank you for recommending us to your friends and family and for choosing Precision Garage Door Service.

A very good experience. Easy and quick service was provided our knowledgeable tech Rob was excellent. Went over issue in detail. Recommend their service.

- Bruse Howard

Hi Bruse, Thank you for your review! We’re happy to hear Rob provided quick, knowledgeable service. Thank you for your recommendation and for choosing Precision Garage Door Service.

Professional and very timely garage door service provided by Rob, highly recommend and will for sure use again if needed.

- Tony K.

Hi Tony, Thank you for your review! We’re happy to hear Rob provided professional and timely service! It’s great to know you’d recommend us and trust us for future needs. Thank you for choosing Precision Garage Door Service.

This was my first experience with the Riverhead Precision Garage Door company. The customer service from start to finish was outstanding. The service appointment was simply to make and the follow-up texts were very helpful. As promised, I received a call from Kelvin Apple prior to his arrival at my home. He was professional and carefully provided me with the options and pricing to repair my garage door opener. He was also patient and helpful when I had questions and concerns. Upon completion of the job, Kelvin explained how to use the new system which operated perfectly. The quality of the product and his expertise was immediately evident. I highly recommend Kelvin for your garbage door upgrades and repairs.

- Catherine Orourke

Hi Catherine, We’re thrilled to hear your first experience with our Riverhead team was outstanding from start to finish. It’s great that Kelvin provided clear options, answered all your questions, and ensured your new system works perfectly. We truly appreciate your recommendation! Thank you for choosing Precision Garage Door Service.

I'm very pleased with the work and professionalism that Kelvin Apple showed when repairing our garage door this week. You are very lucky to have an individual like him representing your company. Also, the fact that you responded in 1 day from the time we called you for help. Well done!! Cliff

- Cliff Steinkamp

Hi Cliff, We’re so pleased to hear Kelvin provided outstanding service and professionalism while repairing your garage door. Responding quickly and delivering quality work is always our goal, and we’re glad we could assist you promptly. Your kind words about Kelvin mean a lot to us! Thank you for choosing Precision Garage Door Service.

Kevin Apple did a great job explaining all The options available to solve the issues with my garage door He was very kind and left a clean work area

- Angela B

Hi Angela, We’re so glad Kevin took the time to explain all your options and provided such courteous service. Leaving a clean work area and ensuring you felt informed are exactly the details we strive for. Thank you for choosing Precision Garage Door Service. Take care.

Kelvin Apple was our technician and he was professional and pleasant to communicate with. He kept us informed of his arrival time and he did an excellent job repairing our garage door and did exactly what we asked him to do, explaining the repair and answering all our questions. We highly recommend Precision Garage door. He replaced all the necessary parts needed for future use without future problems. He explained the new remotes and new features in a way we could understand.

- Vivian & Wayne Perea

Hi Vivian & Wayne, We’re so glad Kelvin provided such professional, clear, and courteous service. Keeping you informed, explaining the repairs, and making sure you understood the new features are exactly the details we strive for. Thank you for recommending us and for trusting us with your garage door needs. Thank you for choosing Precision Garage Door Service. Take care.

Our previous owner used your service.

- Jean Lavelle

I couldn't be more pleased with both the repair and customer service of this company. I called the office at 3PM on a Saturday afternoon when a cable snapped on a garage door leaving it so I couldn't get my car out. I got an appointment for Sunday morning and was able to follow the service person's progress to me on an app so I knew exactly when he would arrive. The repairs were extensive and worth the cost. Jacob completed the job in a reasonable amount of time, and he was a pleasure to deal with. I would highly recommend this company for these types of services.

- Sarah Vindigni

I am very impressed by my Precision experience. I had my inherited garage door/system looked at, explained and improved. Kelvin was very patient with me as I asked questions, got estimates and reviewed work that he did. It was an overall very positive experience with Precision/Kelvin from start to finish. I highly recommend them based on my experience.

- Wendy Lauber

Danny Salas was extremely efficient and courteous. I was very pleased with the service provided.

- Elizabeth Hogan

Wow! Complex repairs completed. Robert is an expert! Diagnosed problems quickly, knew exactly how to repair. He was courteous professional and friendly. Arrived on time! Price for repairs was good. I called you folks yesterday afternoon, and Robert was here first thing this morning! I would not hesitate to recommend your company to friends and neighbors. Thank you!!

- Edward Webb

Jacob K was incredible. Thoroughly explained issues, cost, warranty and repairs. He replaced worn rollers, springs, cables and garage door opener. Excellent work! Door closes like a dream, no more squeaking, or hesitation when door opens and closes! Thank you!

- Claudia Squillace

Highly recommended! Quick response and easy scheduling an appointment. Ryan Swan was courteous, efficient, professional and a pleasure to work with.

- Denise Gilson

Pleased with the service provided by Jacob.

- Luann Stewart

Great business. Well run. Punctual. Jacob super nice and knowledgeable. Quality parts used and warranteed. Also came on a Sunday which was appreciated.

- Ray Wozny

Jacob was fantastic ! Professional and personable. Performed work quickly and reliably. Explained everything and the reason for each piece of equipment installed.He didn’t push to sell me anything I did not need but in the end purchased what was truly needed. From the company side I would highly recommend your door company . From the time I sent my message for service and the communications I received went above and beyond what a company should be to its customers. Thank you for being a truly consumer Friendly service!

- Karen Maisano

Great quick repair. Technician Jacob was extremely polite and efficient. Great job!

- Frank Worm

Jacob Kobus was very personable and knowledgeable. I would recommend this company to my friends. They are the best!

- Ann Thompson

Danny Salas did an outstanding job. He was on time; engaging and very personable. He also knows what he's doing. If you EVER have a problem with your garage door(s), don't EVEN think about anyone else than Danny.

- Anthony Farina

They were able to get us on their schedule quickly. The tech Jacob arrived on time and was able to do the repairs same day. He was very nice and did a great job with the repairs.

- Mike H

Precision door was recommended by a neighbor. Workers showed up on time were courteous and professional. Wouldn’t hesitate to recommend.

- Nellie

Prompt, courteous service. Jacob was a customer service oriented professional. Thanks again.

- KB

I was able to schedule an appointment the next day . Jacob diagnosed my door he was able to reprogram the settings and my garage door was working again . Very happy with Precision garage door . They are professional and courteous.

- Tony Libergi

Precision is a Great Name for your Company as your your Employees are Very Professional in doing their job in a "Precise Way". I was Very Pleased that your turnaround time was SO Quick as well ! Danny gave me the options to choose from after Explaining Everything thoroughly. He and his colleague did a very Neat job and I would Definitely recommend your company to anyone needing a new garage opener or repairs on the one they have. Thanks !

- Lisa Koch

I want to thank Mike and Tammy for all the work they did so that I finally was able to get my garage doors. I live in a condominium complex and the rules and regulations set forth by the board and HOA make it nearly impossible to get things approved. They went above and beyond. Thank you so very much.

- Nanette Dragone