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Read what people are saying about Precision Garage Door

Precision Garage Door of Long Island
has received 7 reviews, averaging 3.00 Stars:

Precision van image
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Comments:

Your service was truly as advertised, you paid attention to every detail. My only concern was that I researched the price of the opener you installed and found it could be purchased on average for 250.00... The installation tok about 90 minutes, and the total charge was 650.00.... So, you basically charged me 400.00 for 90 minutes labor. Now, I know you are in business to make money, I just felt that is a little over the top. Other than that, I am happy with your technician, and his professionalism

- Tom Wray

Danny S Service Provided:

Garage Door Opener Repair


Product:

Opener


Service Technician Team : Danny S
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Comments:

I received service the day I called. The technician, Tim, arrived when he said he would. He was pleasant and very informative. Overall, it was a good experience and would recommend your company to others.

- Anette Elliott

Service Provided:

Garage Door Repair


? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Comments:

My local guy seems to have gone out of business and you folks are everywhere so I chose you. The tech was a nice guy and he did nice work (we’ll see as time goes by) but the price $$ was a real hustle. Not even close to a fair price for what I had done - oh well.

- Morris Glazer

Danny S Service Provided:

Garage Door Repair


Service Technician Team : Danny S
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Comments:

I was disappointed in the repair service. The door is about 3 years old. When the tech came to assess the problem I needed a lower panel (white). He told me he would put a rush on the order & would take a week. The price would be $500. No consideration about a partial warranty discount. $500!!!!!!! I paid him $300w/$150 left upon comp. The garage door acts as the front door to our home & he left the door closed & couldn't be opened, (problem). After a week I called and was told that parts come on a truck once maybe twice a week. The women told me on a Tuesday after 1 week that the part was not in and didn't expect it for another week. that led up to the labor day weekend. When the techs came this morning & fixed it finally, They told me the balance was $297!!!!! I don't recall what the new door was, but this was outrageous. Your product is good but this service experience was awful. The techs were good today. Terrible.

- Tom Abby

Greg R Service Provided:

Garage Door Repair


Door Installation Team: Greg R
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Comments:

Technicians were excellent. Would have wanted manager to take more interest.

- Marnie Montemaramo

A Response from: Doug

Thank you for your feedback, we will make sure that management communication will take place in the future.

Service Provided:

Install Garage Doors


Product:

Garage Doors


? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Comments:

Tom & crew did a good job. I was a bit surprised @ the invoice total though - quote given should reflect full cost or make it clear that bet and other costs likely. Also, it would be a nice courtesy to also re-program car remotes. Not a big deal but good customer service.

- Gary Goldstein

A Response from: Doug

Thank you for your response and feedback. We're sorry that the quote price doesn't include tax.

Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Comments:

Tech called ahead of time to tell me he was on his way. He performed his inspection and reviewed what he found with me in a way that I understood. He then presented me with options of repair so I could choose what I wanted to be done. All the work was done to my satisfaction and the tech was very good. I will definitely call Precision again. The only inconvenience was that the weather stripping was not on his truck and he had to return the next day to install it.

- Margaret Rossoff

A Response from: Whitney

Thank you for all of the nice words. I am sorry the tech did not have the weather stripping on the truck. He does usually carry these materials with him and should be able to complete the job that day. I am glad we were able to return and complete the job to your satisfaction the next day.

Service Provided:

Garage Door Repair


Product:

Springs


Huntington / Smithtown Area

(631) 482-7236

(631) 482-7236
Babylon / Bay Shore Area

(631) 482-7236

(631) 482-7236
Port Jefferson Area

(631) 779-1182

(631) 779-1182
Riverhead Area

(631) 779-1182

(631) 779-1182
Brookhaven Area

(631) 779-1182

(631) 779-1182
Hempstead Area

(516) 360-0045

(516) 360-0045
North Hempstead Area

(516) 360-0045

(516) 360-0045
Oyster Bay Area

(516) 360-0045

(516) 360-0045
Massapequa Area

(516) 360-0045

(516) 360-0045
Southold Area

(631) 779-1182

(631) 779-1182
Southampton Area

(631) 779-1182

(631) 779-1182
East Hampton Area

(631) 779-1182

(631) 779-1182
Precision Door Service
Office: (516) 927-8686
115 Newtown Road
Plainview, NY 11803
Precision Door Service
Office: (631) 494-3195
427 Lincoln Street
Unit D

Riverhead, NY 11901

Licenses

Suffolk County HIC
#54225-H
Nassau County HIC
H16061400