A totally professional and caring company from the office staff and technicians-who are extremely knowledgeable as was Mr. Robert Weber who took care of a serious weatherstripping flooding problem with our garage door. I would highly recommend this company to anyone who wants fast and competent troubleshooting-and they even trek out to Montauk!
- Brian Pope
A Response from: Doug
Hi Brian! So sorry to hear you were having water in your garage, but so happy Rob was able to help out and fix that for you. We are committed to an excellent customer experience, from the very first phone call to the garage door repair. We look forward to helping with any future garage door needs.
Phone service courteous and prompt.
Repair service on time and made repair quickly.
Excellent Service
- Sam Merksamer
A Response from: Doug
Hey Sam! Thanks for taking the time to leave a review. Customer satisfaction, from the very first phone call to the garage door service is very important to us! Thank you for choosing Precision!
entire experience was excellent! received advance emails, a call this morning to advise me of the time technicians would arrive and, most important, call to tell me they would be a bit late! Really appreciated.
The work was performed well, explanation of options clear,
In particular, let me shout out Jesse Cole, who was polite, responsive, did great work, and a pleasure to deal with! thanks!!
- Daniel Berger
A Response from: Doug
Hey Daniel! We know how important your time is. By keeping you updated with emails and calls to let you know who will arrive and when, you can make the most of your day. Thank you for taking the time to acknowledge Jesse's skills and professionalism.
Precision stayed in touch with us -- email, text and phone. On time, friendly and gave a fair assessment of our door-motor issue. So far I am very havppy with their service
I could not be happier with the prompt, courteous and professional service I received. I got an appointment for repair within less than 24 hours of my initial phone call, and the problems affecting my two garage doors were diagnosed and thoroughly addressed by the technician, Jesse. I don't believe I'll need Precision's services any time soon, because everything is in great shape now, but Precision is the only service I'll use or recommend to others. Your website and communications are also excellent. Thanks for everything!
- Laura Aziz
A Response from: Doug
We could not be happier with this review, Laura! Also hoping you don't need our services any time soon, but we will be ready when you need us! Thank you for choosing Precision!
Jesse, the tech, was extremely knowledgeable and efficient.
- Tom Devries
A Response from: Doug
Thanks for the review, Tom! We appreciate it when customers take the time to acknowledge the skills and professionalism of our technicians! Thank you for choosing Precision for your garage door needs.
Seriously, the BEST home repair experience I've had in 25 years as a homeowner, EVER. Constant status updates on arrival over text and email, courteous and very well trained technician (Joel Sofia, outstanding!), repair done quickly and expertly. Can they do all my repairs for everything going forward?? These guys are just stellar.
- Michael Deaddio
A Response from: Doug
Seriously, one of the BEST garage door reviews we've had as a company! Thanks for taking the time to recognize Joel's skills and politeness! We WISH we could do all of your repairs! We look forward to helping you with any garage door needs in the future!
Service person was very knowledgeable and informed us of our options. Did a terrific job installing a new garage door opener. Company does an outstanding job of communicating all steps of the service process.
Your company is great. I love the fact you email and text to confirm and let me know when technician was on the way. He was great, very professional, explained everything!!!!!
He replaced rollers, springs and motors... now it’s very quiet !!
A service person came the day we called your company ( we used the yellow pages ). He was knowledgeable, fixed the door mechanism, and explained the situation to me. We received a full-detail receipt for our records.
Thank you, Eugene Waldstein
Called Pecision on Friday of Memorial Day weekend. Had a real human answer the phone, which is a rarity. Got an appointment the next day. John showed up on time and got the door fixed quickly. I highly recommend them.
John aaron was professional, courteous, and quick. Identified the problem and was able to coordinate with the home office to schedule a motor replacement. Very helpful and walked me thru options. Would absolutely recommend.
Service Provided:
A totally professional and caring company from the office staff and technicians-who are extremely knowledgeable as was Mr. Robert Weber who took care of a serious weatherstripping flooding problem with our garage door. I would highly recommend this company to anyone who wants fast and competent troubleshooting-and they even trek out to Montauk!
- Brian Pope