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Read what people are saying
about Precision Garage Door in:

Southampton Area, NY

Precision Garage Door of Long Island
has received 84 reviews, averaging 4.89 Stars:
1 2 3 4 5
Review:

A real person answered the phone. I could understand what they were saying. They came out in 5 hours and fixed the problem the first time. They charged a VERY fair price. What more can you ask for ??? I would give 10 stars if I could.

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Andrew D Service Provided:

Garage Door Opener Repair


Apprentices: Andrew D
Review:

Excellent service. Thank you for a quick appointment and excellent repairman.

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Rob W Service Provided:

Garage Door Repair


Location Leader: Rob W
Review:

This was one of the best customer service experience I’ve had in years! Called Precision due to their great reviews, as our garage door had stopped working. I was shocked that I was able to not only get a same day appointment but also that our technician, Rob, was there within 90 minutes of my call. From there, he diagnosed the problem quickly, gave me a reasonable quote and repaired the door in a half hour. And he couldn’t have been a nicer guy! We’ve been wanting to ultimately replace the door, and I’ve already hired them to do that . Highly recommend this company! I’m not used to this level of service from any company, especially during these last two pandemic years.

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Rob W Service Provided:

Garage Door Repair


Location Leader: Rob W
Review:

Danny Salas installed a spring, rollers, cable and motor. He did a fantastic job and was extremely knowledgeable. He also explained the system to me. What a gentleman. Thank you.

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Danny S Service Provided:

Garage Door Opener Install


Service Technician Team : Danny S
Review:

Jesse, the technician, was a great. Figured out the problem and immediately fixed. Would strongly recommend this service. Very high quality. Adam Remsenburg

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Jesse C Service Provided:

Garage Door Repair


Service Technician Team : Jesse C
Review:

Quick response. Service technician is knowledgeable and friendly.

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Jesse C Service Provided:

Garage Door Repair


Service Technician Team : Jesse C
Review:

I like that you see before the technician arrives ,a photo of him and a little history. The tech Rob was very professional,and quite understanding of my problem,he gave me different options,and was very knowledgeable. I will recommend this company to the people of my community and family. It’s nice to have a company that’s reliable and honest.

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Rob W Service Provided:

Garage Door Opener Repair


Location Leader: Rob W
Review:

I was impressed with the quick response to our call. Appointment was quick and efficient. Our tech, Danny Salas, was knowledgeable and did an inspection of our garage door system. He did the services that we needed and also recommended new rollers. They were fast, neat, very polite.

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Danny S Service Provided:

Garage Door Repair


Product:

Rollers


Service Technician Team : Danny S
Review:

Thanks for going out of your way to accommodate our schedule and meet and handle the door problem. Robert was outstanding. A real asset to your company.

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Rob W Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Location Leader: Rob W
Review:

Very courteous service from first call to office, through scheduling appointment, & service tech, Robert. Fast response time, neat, efficient job. Robert got our unit working quickly & explained all items & costs clearly & in advance. Happy customer.

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A Response from: Doug

Hi Ed! Thank you for taking the time to leave a review! An excellent customer experience is very important to us, from the very first phone call to the garage door repair. We look forward to helping with any future garage door repairs.

Rob W Service Provided:

Garage Door Opener Repair


Product:

Remotes / Keypad


Location Leader: Rob W
Review:

Quick and professional service. Only negative is that you have our last name misspelled so you wouldn't be able to find us in your records for the future: it is Rung; doesn't begin with a W. Thanks, Patricia Rung, Southampton, NY

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Jesse C Service Provided:

Garage Door Repair


Service Technician Team : Jesse C
Review:

Competent and affable

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Danny S Service Provided:

Garage Door Opener Install


Service Technician Team : Danny S
Review:

Couldn't ask for better. Efficient, reasonable. All is well. Saved your number

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Jesse C Service Provided:

Garage Door Repair


Product:

Opener


Service Technician Team : Jesse C
Review:

Loved working with Precision. Lots of notice from technician re his arrival. He worked efficiently and didn't try to find work that wasn't needed

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Jesse C Service Provided:

Garage Door Repair


Service Technician Team : Jesse C
Review:

Had used your firm once before for a minor repair...Jesse was the serviceman....when I had a problem with a second door I called your firm again and asked to have Jesse come by. I asked for Jesse because within minutes of meeting him the first l saw his honesty and desire to do things honestly and professionally. When he told me I needed a new motor I knew he was not just “trying to write a ticket”...it was fair and honorable advice. The work was done quickly. Thank you...Paul Lindenauer...Watermill

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Jesse C Service Provided:

Garage Door Opener Repair


Product:

Garage Doors


Service Technician Team : Jesse C
Review:

Incredibly professional! When booking appointment they gave me a 4 hour window for my appointment.The technician called me to give me a 1 hour time frame that he’d be thereThe technician successfully fixed my problem.

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Jesse C Service Provided:

Garage Door Opener Repair


Product:

Remotes / Keypad


Service Technician Team : Jesse C
Review:

Very knowledgeable technician. Very friendly and courteous. Went over in detail and patiently what was necessary. Highly recommend. A job well done.

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A Response from: Doug

Hi Lawrence! Thank you for choosing Precision! Explaining what repairs are necessary and which can wait allows homeowners to know that Precision is a name you can trust for your garage door repairs.

Jesse C Service Provided:

Garage Door Repair


Service Technician Team : Jesse C
Review:

Excellent

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Jesse C Service Provided:

Garage Door Opener Repair


Product:

Remotes / Keypad


Service Technician Team : Jesse C
Review:

Jesse & helper were absolutely amazing. Great representatives for your business.

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Jesse C Service Provided:

Garage Door Repair


Product:

Garage Door Opener


Service Technician Team : Jesse C
Review:

Best service experience I've ever had with any company. I called them at 4:00 on a Saturday, and they had a repairman at my house by 12:30 on Sunday. They sent multiple texts to let me know how I could contact them, and who the repair technician would be. Their technician Jesse could not have been nicer or more professional, and he did the repairs quickly and for a reasonable price. I wholeheartedly recommend Precision Door Service.

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A Response from: Doug

Hi Ben! Thanks for choosing Precision! We appreciate you taking the time to acknowledge Jesse's skills and professionalism. We love to hear about the impression our technicians make while repairing a garage door. We look forward to helping with any future garage door repairs!

Jesse C Service Provided:

Garage Door Opener Repair


Service Technician Team : Jesse C
Review:

My garage door was fixed within two hours of calling Precision. Jesse was great! Highly recommend!

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Jesse C Service Provided:

Broken Garage Door Spring Repair


Service Technician Team : Jesse C
Review:

Service was A-1, Robert Weber the tech was very helpful and professional. Would recommend to everyone.

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Rob W Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Location Leader: Rob W
Review:

I couldn't be happier with the service I received from Precision. I did not have a recommendation, so I searched the internet and discovered this company and called them. Without any difficulty, I was able to reach a representative. I was able to schedule an appointment at a convenient time and within a reasonable timeframe. I was given a 4 hour window when the service person would arrive. The technician, Jesse Cole, called when he was 1/2 hour away to let me know he was in the area. (It was also at the earlier part of the window, which was a plus.) His evaluation of the issue was thorough and very credible. He gave me four different estimates, each with different options, from which to choose. He clearly explained each one to me. I gave the approval to proceed with the work. Jesse told me it would take about 2 hours, which is exactly what it took. The work was completed to my extreme satisfaction, and the job site was cleaned up thoroughly. I am very pleased with the service provided and would highly recommend them.

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A Response from: Doug

Hi Michael! Thank you for such a wonderful review regarding your recent experience with Precision and Jesse as your technician! Reviews like this help homeowners know that Precision is a name you can trust for your garage door repair. We have live representatives to answer your calls to make sure your garage door issue is resolved quickly!

Jesse C Service Provided:

Garage Door Opener Install


Product:

Opener


Service Technician Team : Jesse C
Review:

Great experience very knowledgeable about the problem and had the solution presented and completed in a timely fashion. Called at 8 am and had precision door at the house at 8:30 am fast response

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Jesse C Service Provided:

Garage Door Repair


Product:

Springs


Service Technician Team : Jesse C
Review:

Andre and Kyle serviced our garage door today, Feb. 17, 2021 and did a fine job in every way. They were professional, courteous, followed safety protocols re: covid and our door is now working, as it should. Andre also called approx. 30 minutes prior to arrival to let us know he was en route. All in all, we are very pleased with every aspect of the work. Thank you!

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A Response from: Doug

Hi Rob! We know your time is very important, so letting homeowners know who will arrive and when helps you know Precision is a name you can trust. We look forward to helping you with any future garage door needs.

Service Provided:

Garage Door Repair


Review:

Rob was terrific. He explained carefully what repairs had to be done and then completed them efficiently. I appreciate how kind your staff was listening to my problem, setting up an appointment and telling when Rob would arrive to check out my garage door. Thank you!! Jeanne Lewin

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A Response from: Doug

Hi Jean! Thanks for choosing Precision! Customer satisfaction is very important to us, from the very first phone call to the garage door service, we work hard to ensure you have a good experience working with us. We look forward to helping you with any future garage door needs.

Rob W Service Provided:

Garage Door Repair


Product:

Opener


Location Leader: Rob W
Review:

Great service! Andre Lennon was the technician. He called ahead to let me know he was on his way. He arrived earlier that originally planned and had the door fixed in no time. I realized the door was broken a little before 1:00PM and it was completely fixed by 2:45 the same day. Bravo!

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Service Provided:

Broken Garage Door Spring Repair


Review:

Mr. Lennon was professional, very knowledgeable and prompt. He gave an exemplary level of service. I am 100% satisfied with the work, Precision Door and especially with the technician. Thank you for everything!

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A Response from: Doug

Hi Evelyn! Customer satisfaction is very important to us! Thank you for choosing Precision! Reviews like this help homeowners know Precision is a name you can trust!

Service Provided:

Garage Door Repair


Review:

The tapes on the repair, types of doors, lifts, problems faced and solutions were informative and reassuring. The phone answered Kelly was very helpful. The field technician , Jessi, was unbelievably knowledgeable, accessible, honest and professional.

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Jesse C Service Provided:

Garage Door Opener Repair


Service Technician Team : Jesse C
Review:

Had to wait a week to get an appointment. Received numerous annoying emails and text messages about irrelevant info regarding the salesperson —- only to have an inexperienced fellow come out to tell me that he can’t replace the exact door and cannot replace the track to heavy duty —- the issue is that he had no answers and had to call his office to get answers. If that were the case - who ever he spoke to in the office should have spoken directly to me at the time of my original call to figure out that they could not replace with the same exact door.... I assume they wanted to push whatever door manufacturer they wanted to, not realizing that we have another garage door to match.

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Jesse C Service Provided:

Install Garage Doors


Product:

Garage Doors


Service Technician Team : Jesse C
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Precision Overhead Garage Door Service
Office: (516) 927-8686
115 Newtown Road
Plainview, NY 11803
Precision Overhead Garage Door Service
Office: (631) 494-3195
427 Lincoln Street
Unit D

Riverhead, NY 11901

Licenses

Suffolk County HIC
#54225-H
Nassau County HIC
H16061400