Garage Door Repair in Nassau & Suffolk County - Page 8

Ron Weisbrod

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Garage Door is amazing. My experience two years ago on my purchase of a new door was 5 star all around. From the sales person to the customer service reps to the installers. All personnel extremely professional, and go above and beyond to ensure customer satisfaction. I have strongly recommended them to anyone who asks. My current experience just reconfirmed my opinion. I called them up to troubleshoot an issue, they had a service tech at my house the very next morning. The technician, Israel, was above and beyond professional, courteous, and extremely competent in diagnosing and rectifying the issue. He explained in detail the cause of the issue and what he did to rectify. But what amazed me the most was that there wasn’t even a billing charge for a service call or the repair. In comparison, I had an electrician and a generator technician at the house the previous week and they both wanted $175 just to walk in the door, and the Generator technician was a no show on the scheduled date. The Precision Garage tech not only arrived at the scheduled time, he called me to give me an ETA when he was on his way. Once again an extremely positive 5 star experience with Precision Garage Door, not many companies out there these days that check all the boxes in professionalism, customer service, competence, integrity, and complete customer satisfaction in all aspects.

Robert Scarabino

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I’ve been a residential client of Precision Door for over 10 years now. First experience was a spring replacement then two new motorized garage door systems and most recently on May 21st - we installed two new garage doors. Communication, reliability and quality are just a few attributes that I can use to describe their value to their customers. Every aspect of their services has exceeded my expectations! Robert - Melville.

Lauretta C

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision has assisted us with garage door opener issues before. So when the door wouldn’t close we contacted Precision immediately. Ryan Swan was great! Diagnosed the issue immediately. Professional, knowledgeable, friendly and pleasant. He definitely fixed the opener and the bad start to our day!

Joan Tipping

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called Precision and was very pleased with Danny Salas who is the technician sent to my house. Danny was very pleasant to work with, he explained everything as well as showed me the issues prior to doing any work. He was pointing things out that should be replaced but stated " NO pressure from him" just wanted to inform me. Danny is knowledgeable, understanding, polite and fast efficient worker Precision Doors did right by hiring him. From the experience that I received from Danny I will definitely keep him in mind for future repairs. Great Job!

Tom Erhardt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician, Ryan Swan showed up on time and was very courteous especially when I told him that after I checked further when he was on his way and I discovered that all the wall receptacles apparently did not have power but all the lights in the garage were working. We obviously had an electrical problem but he he was very pleasant and checked what he could but it was not an issue he could address. I advised I had already called the electrician and was very sorry I did not check further before calling for an appointment. He took it in stride and rest assured I will be calling Precision if I need their services. Tom Erhardt Remsenburg

Matt J

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great communication leading up to the service. Called early to let me know they were running a little slow and going to be later in the service window time. Always appreciate the extra communication. Technician, Lewis, was clear with explaining the issues and provided multiple options of repair and I didn’t feel pushed into the most expensive work. He performed the work diligently and left the garage cleaner than it was before he arrived. And the online booking was simple. Highly recommend.

Karen Stein

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent fast service Lovely capable technician-shane

Nicholas Dippel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Danny was honest, efficient, and took the time to explain necessary things to know about the needed repairs. He also made some suggestions to consider later. We will be calling upon Precision again in the near future for any other needs, great company!

Vera Zacek

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your technician John Fusco was knowledgeable and a very friendly people person. He helped me with h the problem I was having with my remote. He is an asset to your company!

Ron Goodmark

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

First of all, let me compliment this company on its communication with the homeowner before they even arrive. Second of all, it’s really nice to get a photograph of and a description of the installer. Israel, Hixson not only did an amazing job, but was so polite, courteous, and knowledgeable. It was a refreshing change. I give Precision garage door, the highest possible recommendation for quality service and courteous communication. If you have a garage door problem, do not hesitate to call them.

Marianne Kenary

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service, prompt & efficient ! Excellent communication from booking an appointment thru to completion of service . Mike was very patient & knowledgeable while troubleshooting our garage door problem. He completed the job & solved our issue.I will definitely recommend this company & use again when needed ! Many thanks for a job well done !

Samantha Stam

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have been a customer of Precision for 20 years. All of their technicians are friendly, responsive and respectful. They keep you up to date when they will arrive so you are never waiting around for them. they really value your time. Mike came evaluated the problem and effectively solved it. I appreciate them.

Jay Sherman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Review re: Jay Sherman 10 Sagamore Drive Plainview, NY 11803 John Fusco just completed a service call at my home. He set me up with a new remote for my garage door, programmed my vehicle, greased the hinges and thoroughly checked everything. John was excellent---thorough, patient, and made sure I understood everything necessary. He explained how to use the car remote built-in feature, how to open & close manually in case of a blackout, explained certain features on the keypad in the garage, how to grease the hinges and more. I definitely feel comfortable now and everything is working perfectly. I will spread reviews on Google, Facebook and on the Hamlet Facebook site. I'd like to have John perform future service calls if possible. He's a genuinely nice guy.

Joseph Sciortino

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great Service! John Fusco arrived on time, explained in detail several different proposals and said that he could complete the work while he was here. 5 Stars!! Great Service!! I would definitely use them again and I would request John to do the actual work.

Richard Marsh

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician, John Fusco, was very pleasant, knowledgeable, and professional during our house call. He clearly explained the repair options available to us and completed the work in a very competent manner.

Janice Dohrman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This is "Part One" of what will be a two-part review. A few weeks ago, our garage door broke; it seems that a spring gave out. Since this was a 25 year old door, a Craftsman one purchased from Sears (RIP, Sears...you were great!), I knew that we needed to find another repair service. After doing my research, and seeing the great reviews for Precision, I gave them a call. Within 24 hours, I had one of their techs at the house. What I loved and what impressed me from the beginning, was the close contact they provided. Not only did we get an email confirmation, but we also received text messages tracking the tech, and giving us a photo with some background information about them. This was reassuring, as it is nice to know who is showing up, and that the person is who they say they are. We met Nick, who was from the first moment we met him, friendly, professional, and knowledgeable. He took his time, evaluated the situation, and provided us with 3 options to consider. Not for one minute did we feel pressured or upsold; we felt confident and informed. In the end, we opted for a new door. We are in no rush, so we will be waiting 4-6 weeks for the door. What impressed us further, was, when Nick was about to leave, he told us that he may have something in the truck that would help the door function better while we waited for the new door to be installed later this summer. WHO DOES THIS!!!! Nick was great, and a true representation of what exceptional customer service should look like. We look forward to getting our new door installed some time in early July. Stay tuned for "Part Two".

Byron Grimes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The entire process from setting up the appointment to the install of the new equipment was easy and efficient. My technician, Ryan, was excellent. He kept in communication with me prior to the appointment and arrived on time. He went over the broken equipment and reviewed options for the repair/replacement. He had everything completed in a short while. I would definitely recommend Precision Garage Door to others.

Jonathan Kitei

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ryan was outstanding. Great service. Worked fast and solved our issue.

Steven Moss

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

They were available in less than 24 hours after our garage door had broken. Two technicians arrived and expertly repaired our door. I would recommend them for the care of your home!

Joseph Oneil;

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

RYAN SWAN WAS OUR SERVICEMAN. HE KEPT US INFORMED ON HIS ETA, HE WAS REPAIRING A NEIGHBORS BROKEN OPENER & TWO TUNE-UPS FOR ANOTHER NEIGHBOR & MYSELF. HE WAS VERY FRIENDLY & KNOWLEDGABLE. WE LIKED THAT HE WAS A VETERAN AS OUR DEVELOPEMENT HAS A HIGH PERCENTAGE OF VETERANS. PLEASURE TO WORK WITH YOUR COMPANY.

Rick Sidler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I (WE) live in a 55 and over community in Riverhead. Precision Garage Door has a stellar reputation so we decided to contract with them . They were VERY professional and knowledgeable. Service Technician RYAN SWAN was the best ! Polite informative He Explained everything he did. Patricia and Richard Seidler

Karen Razza

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Door came highly recommended. Nicholas Urena was the technician sent to repair my garage door and he was prompt, courteous, knowledgeable and very honest. I am so happy with the work done today and I will highly recommend this company to all my friends and family. Thank you Nicholas you did a great job

Bruce Kagan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Garage Doors is prompt and profession. Their technician, Jamie was super knowledgeable and polite. I have tried other companies but their work and professionalism was dreadful! I am so happy we found Precision!

Ann Jacobs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We used Precision in the past and were pleased with the prompt service. Yesterday Our garage door was making a funny noise so we called Precision. Lewis and the other technician were professional and correctly identified the issue and explained our options. We are extremely pleased with the service we received and would most definitely recommend Precision in the future. Thank you so much!!

Debashis Das

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Danny from Precision was excellent. Very happy with the service.

Trina Sullivan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We have used Precision several times over the years to deal with our garage door... and each time, they have been careful, meticulous, friendly, and knew what they were doing for sure. Ryan Swan today was exactly that ... listened to what I thought wasn't right (the same thing had happened a few years ago), he knew right away what wasn't working properly and was able to fix it as well as check everything and do another repair we needed. He was great, as well as being very friendly and showed and explained to me what had to be done... So kudos to Precision for having such amazing staff!

Rosa Ballestas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

He was very clear and personable He really helped us to arrive to our Decision. A true gentleman

Joe Lentini

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had an excellent experience using Precision Garage Door. Our technician Ryan Swan was very friendly, knowledgeable, and efficient. Ryan thoroughly explained all our options from a simple repair to a new garage door. We decided to go with a new door, which seemed the most cost effective way to go, as our present door was getting old and needed many new parts. We felt confident in the company and look forward to having our new door installed. Thank you Ryan

Jeffrey Flam

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

You guys are great Your customer service is awesome and your techs are so friendly and experts in repairs Thank you Jeff Flam Medford,NY

Jon Greenfield

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Lewis did a great job replacing my garage door opener. He texted ahead, arrived on time, explained my options clearly, and had all the parts needed on his truck. The installation was seamless, and I was very happy with the service.