Garage Door Repair in Nassau & Suffolk County - Page 2

Sophia M.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We were most impressed and pleased with the service we received recently from Precision. We appreciated that the company texted us immediately after our initial call to them for an appointment, and kept us continuously updated during the day for the arrival time of their technician to our home. The Precision technician - Jason - was friendly, courteous, and knew his business. He provided us with a detailed explanation of the problems concerning our existing door opener. He offered several options for repair/replacement at different price points and didn't try to upsell us on parts or services we didn't need. It is rare to find someone so honest and professional. Highly recommend!

Larry Schusheim

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

JASON ELCOCK DID AN EXCELLENT JOB. HE EXPLAINED EVERYTHING. I WOULD RECOMMEND HIM TO MY FRIENDS. THANK YOU, LARRY SCHUSHEIM

Mark Zelikowitz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service tech, Nicholas Urena took care of the door problem in a skillful, professional and friendly manner. He kept me informed all the way through the repair process. 5 star service all the way.

Raphael Chierchio

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was happy in 2023 and am happy again in 2026. Danny was friendly energetic and beyond knowledgeable Quick diagnosis. Explained my options directly and installed my replacement motor seamlessly. I highly recommend Danny and the folks at Precision.

Austin Hudson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ryan was very thorough in explaining and diagnosing the issue with the garage door. He worked very quickly in making the repairs. Highly recommend.

JBS

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I chose Precision based on their on-line reviews. They kept me informed as to exactly when the serviceman would arrive, and even sent me a picture. Lewis assessed the problem and gave us options on how to proceed. He fixed the issue, quickly and then performed a full maintenance on the garage door opener and all of its components. Just a heads up, however. Be prepared to pay by check because using a credit or debit card incurs a high "processing" fee. I would definitely use Precision again if I had an issue.

Jessie Lee

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brendan is a wonderful experienced technician. He arrived on time, carefully explained the problem, and did an excellent job replacing and installing the garage door motor. He made sure everything was working properly before leaving.

Jeanne Harrington

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had Jason as my service specialist. Very nice man who explained everything to me!!!! All fixed and garage is working beautifully

Mitch Markowski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jamie came when he said he would (he had called me first). He itemized my bill and told me what original parts he could reuse and showed me what parts needed to be replaced. he was very quick and I had my door operational within a half hour. He tested it and left.

HARRIS COFIE

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am writing to express my sincere appreciation for the exemplary service provided by your technician, Kelvin, on August 8, 2026. Kelvin was dispatched to address a concern with my garage door, and his professionalism and expertise were truly outstanding. From the outset, Kelvin demonstrated remarkable punctuality and maintained clear, consistent communication. He thoughtfully kept me informed throughout the entire diagnostic process, explaining his methodical approach to identifying the issue. His ability to articulate the potential problems through a process of elimination was particularly commendable. Once the root cause was determined, Kelvin thoroughly explained the diagnosis and outlined the precise steps he intended to take to rectify the situation. This transparent communication instilled a high degree of confidence in his work and the resolution being proposed. His attention to detail and commitment to keeping me informed at every stage made for an exceptionally positive service experience. Kelvin's professionalism and diagnostic capabilities are a credit to your team. I will highly recommend and will be a repeat customer.

Michael Gallo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The booking process was a breeze. Text communication up to arrival was excellent. Jason, my Tech, was friendly, knowledgeable and upfront about what he suspected was wrong with the door. I also thought my 2 remotes might need to be replaced and was very honest and showed me why they didn't need to be replaced. It is very refreshing to work with a very honest person and company. I highly recommend them.

Doreen Koleini

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Danny was great! On time, very professional, worked diligently until issue was repaired, was respectful of our property, very polite, clean and concerned that issue was resolved…. Would give Precision the highest recommendation

Heather Caluri

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My tech was amazing!!! Knowledgeable, polite and professional. He did a phenomenal job! Honestly can’t say enough nice things about him. I would have given 5 stars except the price was incredibly high expensive!! I had three people tell me already “you got ripped off”

Harvey Glaser

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very easy to work with. Called for sevice at 4:15 in the afternoon, made an appointment for 2:00 PM the next day and tech showed up on time. Curteous and respectful. I would recommend Precision without a doubt.

Steve Werlinitsch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very pleased with the service that was provided. Our problem was solved. Brendan was very helpful and courteous. I called this morning to set up an appt and Brendan was able to come by 1:30.

Donnie

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

They were quick to reply as requested and the service man was terrific!!! I would recommend them to anyone, terrific and open 7 days if needed..

Ashwin George Jose

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician was professional and the installation was quick.

Michael Tito

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great Service! My technician - Nick Urena arrived on time, explained everything in detail, provided several different options, and completed the work as promised. Nick was very knowledgeable, courteous, and professional. I would definitely use them again !!! Thanks, Mike Tito (Seaford)

Bob & Linda Geffner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service

ERNEST FITZHUGH

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our technician Kelvin arrived promptly as per his text. He knew exactly what needed to be done to get our garage door working properly. He explained everything, including price, prior to starting the work. His professionalism is to be commended. Thank you.

Maximillian Juilian

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service…. Knowledgeable, and to the point..

Julia Greco

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our Installer, Israel, was professional and courteous. He was patient, answered all of our questions, and thoroughly explained everything to us. We are very satisfied with the work that he performed and highly recommend him. Thank you. Julia G. Northport, NY

Chris H.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Israel was prompt, explained my options clearly and did a great job getting my door working again with new sensors. I recommend him and Precision without reservation.

Tracy Mcmullen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Lewis was very nice and professional. He was efficient and explained the issues clearly. Garage door is like new!

Bob Levy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Israel, your technician was amazing.Is that right to the problem?Fixed it in no time, very reasonable rates.Very courteous.Excellent excellent excellent service.I would highly recommend you to anybody.The man was really an expert and a professional conducted himself in a professional manner.Arrived on time did a very neat job, and I was very happy.Three times time magazine named one

Dorothy Pollock

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had a recent garage door repair when my garage door crashed to the ground. They placed springs, rollers, pulleys and cables. I was having some issues afterwards and wanted a second opinion on the symptoms. I'm glad I got one. I cannot speak highly enough of Nicholas Urena. He inspected the whole situation and verified that while the springs that I had were ok and the door was balanced but there were other issues contributing to the behaviors I was concerned about. I was worried that the other company's suggestion of placing stronger springs to "Make me happy" that the door wasn't moving back down after it was put up would not have rectified that and other issues. Turns out that was correct. Nick did his assessments and addressed several issues. The bolts that were holding the springs were loose and no safety wires were in place. I had complained that the spring bounced up and down excessively like a jump rope until it's settled in and the pulley wheel kept dipping down and flying up. It was very noisy. He fixed all of that. Now the pulley wheel isn't dipping down, and the spring is staying level with the door movement. It's secure and there are safety wires in place. And the door is staying in place more than it had done before. He took so much time and displayed so much concern, as if he was working on his own home. I'm grateful that he did what was technically needed and then went above and beyond. As an aside, I also have a wood structure above my garage door for storage, and the door was hitting into it when it was opened. This was a previous situation this had nothing to do with the other company. But Nick realized that one of the hinges on the door was problematic. He made the appropriate adjustments and now that's fine too. He really went out of his way to work on that and saved me the need to immediately remove the structure. The price was more than reasonable and I am very happy. Your company has excellent attention to detail employee, and I hope you appreciate him. I will certainly recommend your company to others.

Ron Beitler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The front desk representative was polite, helpful and knowledgeable. She understood the issue and was able to secure an appointment for the same day. Nicholas, the service technician, called ahead with an ETA, arrived as per the agreed time, and quickly diagnosed the problem. The existing opener unit failed, and due to compatibility issues, we ended up replacing the entire system. Nicholas, removed all the components from the old system, and installed and configured the new one. The new LiftMaster system works great and we are now able to remotely access the garage door status via the myQ phone-app. Overall, dealing with Precision was an excellent experience and highly recommend them.

Keno Chambers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician John Fusco was excellent he gave me different options of service which was great.

Jennifer Monaco

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brandon was excellent. Very professional and courteous. He explained everything clearly and he fixed the door perfectly. He is an asset to your company. Thanks

Chip Golden

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had a great experience working with Precision garage Door, the technician was very courteous explaining everything and giving additional pointers for future. The Company gave very prompt service and followed up with communication every step of the way from start to finish. Thank You Brandon and of course your technician Danny Salas.